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This study employed a conceptual framework to elucidate the issue of incivility. The researcher created a cohesive conceptual framework to facilitate the construction of knowledge and to offer a rational elucidation of the knowledge acquired during this study. This will provide a framework for a deeper comprehension of incivility in professional nursing education in South Africa. A qualitative exploratory descriptive methodology was employed. The research was conducted in a nursing college in partnership with a university of technology and a university-affiliated nursing school. A selected sample of fifteen (15) students and ten (10) nurse educators was utilised for data collection. Semi-structured, in-person interviews were used to gather data until saturation was achieved with 23 participants. Participation was voluntary, and discussions were kept confidential. Distinct themes arose from the data analysis and were interpreted through interpersonal relations theory. The related notions were delineated as Part 1 – the leaves of the tree: manifestations of incivility, Part 2 – the trunk of the tree: incivility itself, and Part 3 – the roots of the tree: the origins of incivility within the framework of incivility.

This qualitative study delves into the perspectives of psychiatric nurses in South Africa regarding safety enhancements in forensic units. Working in forensic units is linked to safety concerns due to frequent incidences of interpersonal violence and the nature of patients admitted to such units. As such, the need to explore measures to address safety concerns arose. In-depth interviews and reflexive thematic analysis revealed a consensus among nurses on the importance of various interventions, including improving security measures, enhancing the physical environment, fostering collaboration among staff members, increasing staffing levels, and garnering support from management. Notably, support from management emerges as a crucial factor in facilitating open discussions and sustained engagement in safety improvement initiatives. The study underscores the pivotal role of management support in realizing safer forensic units. The findings offer valuable insights applicable to forensic units in psychiatric settings globally, where safety concerns for both personnel and patients persist.