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INDEXED PUBLICATIONS2
CROSSREF CITATIONS39
CROSSREF · CITED PUBLICATIONS50.0%
CROSSREF · MEAN CITATIONS19.5

Crossref citation coverage: 2 / 2 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

2 publications

JOURNAL ARTICLE

Design Thinking Approach on development of digital application: a case study of FMCG company’s product compliance

Dwikky Sunu Prayogo · Astri Ghina

International Journal of Business Ecosystem & Strategy · 2024

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Population growth and changes in consumer demographics over time require fast moving consumer goods or FMCG company that produce consumer goods to keep innovating. Food market was forecasted to continuously increase between 2024 and 2029 by in total 85.1 million U.S Dollars while beauty and personal care segment projected to reach 10.89 billion U.S Dollars revenue by 2028. Product innovations that are carried out have to conform to regulatory provisions while also meet the required efficacy, quality and safety of the product. The process of fulfilling product compliance can be improved by utilizing technology through digital application. Creation of a digital application have to consider the usability aspect of the user. Design thinking is a method that has been widely used to create a product with human-centered approach and prioritizing the user aspect. Digital application created using a design thinking approach will be easy to use and improve the product compliance process so that companies can have competitive edge compared to competitors. This research is qualitative research that uses study case with design thinking approach. The data was collected by interview method and supplemented by observation method. Informant was five employees that involved in fulfillment of product compliance. Design thinking in this research includes 5 phases, namely empathize, define, ideation, prototype, test. These phases help map problems and formulate ideas to be made into functions or features. Based on the results of the analysis and exploration of ideas, a medium fidelity prototype application was produced which has 4 main menus integrated with 1 technical documentation system. The resulting prototype was tested using the system usability scale and obtained a score of 73.9 and usability rating of 26.6 out of 40 with both grade B-. Further research is expected in refining the prototype and further evaluation on the impact toward product compliance’s business process.

DOI 10.36096/ijbes.v6i3.5580 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

UX/UI design of online learning platforms and their impact on learning: A review

Thamsanqa Keith Miya · Irene Govender

International Journal of Research in Business and Social Science · 2022

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The Covid-19 pandemic, a catalyst in embracing the online mode of learning, is one of the key motivating factors for a paradigm shift in curriculum development due to the increased focus and reliance on technology. For the effective education of tertiary students globally, a revised curriculum development integrated with the Learning Management Systems and other eLearning platforms or tools that support asynchronous learning play a key role. This study seeks to determine the influence of user experience and user interface design of e-learning platforms on learning experience in higher education. A systematic review of studies regarding usability of e-learning platforms at tertiary institutions was conducted to determine the common issues and successes. A snapshot of research over the last five years was used in a systematic review to determine the influence of UX/UI on eLearning concerning higher education. Using the ERIC and Google scholar databases of journals, and specific criteria for selection of publications, 25 articles were examined in this study. Findings indicate that focused attention on interface design and user experience of eLearning systems for effective learning is crucial.

DOI 10.20525/ijrbs.v11i10.223639 Crossref citations45 OpenAlex citations