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Gojek is one of the technology companies in Indonesia that serves transportation through two-wheeled vehicle services. Currently, Gojek services are available in 50 major cities in Indonesia. Now, information technology is widely used by business people in transportation services. The presence of online-based transportation services using the internet impacts the community in carrying out their daily activities efficiently. It can facilitate the use of transportation services and make the community more effective in making it easier for consumers as well in terms of meeting transportation needs, bearing in mind the needs of the Indonesian people. The current use of transportation services can be said to be very high. This study aims to determine the effect of implementing Standard Operating Procedures (SOP), Driver-Partner Attitudes, and Ratings by Gojek Consumers on the Income of Two-Wheeled Gojek Driver Partners in the Central Jakarta Region. The sample in this study was 100 Gojek partner drivers who live in the Tanah Abang area of Jakarta. The sample selection was carried out using a non-probability sampling technique. The data used in this study is using primary data. The analytical model used in this study is multiple linear regression. The results of this study indicate that Profitability has a positive effect on Standard Operating Procedures, which affects Revenue, while the Attitude of Gojek Partners has no impact on Income; giving rating affects Revenue. Standard Operating Procedures, Gojek Partner Attitudes, and Ratings significantly affect Income together.  

Current technological development has brought changes and development in the of transportation. Online transportation service has become a means of transportation development which able to attract people's interest. The emergence of online transportation service has created a convenient way for people to obtain access to transportation. This paper was written in order to further study the forms of services provided by Grab, an online transportation company, and the benefits the drivers and customers obtain. Through a qualitative approach, the data was obtained from the Grab driver and customer of the application through sample selection technique of accidental sampling. The results obtained indicated that some of the services offered by Grab for the drivers are bonuses and points. As for the customers, Grab offers discount promos and vouchers while still actively using the application. The benefits received by the drivers when joining Grab are a flexible and unbinding working hour as well as new experiences. While for the GrabBike customers, the benefits they receive usually in line with their needs, the price Grab provided are affordable, worth the services received. The convenience offered by GrabBike which is of how easy it is to order only via mobile phone, without having to leave the house, then just wait and then the online motorcycle taxi (ojek) will arrive, this kind of practicality is the reason why users prefer online motorcycle taxi (ojek) service compared to others.