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Office employees dedicate a significant portion of their time within the confines of a building, where the physical surroundings have a profound impact on their overall well-being and directly influence their effectiveness and productivity. Within the professional setting, it is commonly believed that employees who find satisfaction in their physical environment are more inclined to achieve superior work outcomes and performance. Consequently, this document presents an extensive analysis of various environmental factors that have a direct or indirect influence on the performance of employees. This research is a descriptive research design using a quantitative re-search method studying the relationships between office environment facilitations and employee performance. Survey questionnaires technique was used 829 samples were analyzed. Regression analysis, correlation analysis, mediation analysis and hypothesis testing were devised to deter-mine the significance level of the hypotheses. The study also examined the direct effects of office environment on employee communication, interactions, productivity, and performance. The findings revealed significant outcomes, indicating that the office environment has an influence on these employee-based factors. Both communication and interactions, as well as employee productivity, as an indirect effect, were found to significantly mediate the connection between the office environment and employee performance. The practical implications are that these findings can be utilized by organizations to effectively evaluate the costs and benefits associated with different office concepts. By acknowledging the potential issues identified in this study regarding various office concepts, organizations can strive to create a more favorable working environment.

This study systematically reviews literature to explore the Moderated Mediation Model of Customer Intention in Omnichannel Technology, particularly under the transformative influence of technologies like AI, AR, and big data analytics. Amidst evolving consumer expectations and the drastic shifts induced by the COVID-19 pandemic, the retail industry's shift from multichannel to omnichannel strategies has become crucial. This review analyzes 59 studies published between 2018 and April 2023 to discern the dynamics influencing customer intention within the omnichannel framework. Our research highlights the sparse but critical discourse on the mediating roles of perceived value and trust and the moderating effects of factors like age and product involvement. Although extensive, the literature reveals gaps, particularly in unified frameworks integrating these diverse insights. We propose a novel conceptual framework centered on these mediators and moderators to better understand and harness customer intentions toward omnichannel technology adoption. Key findings indicate that seamless integration across online and offline channels, responsive to the nuanced needs and behaviors of consumers, significantly enhances customer engagement and loyalty. This synthesis not only offers a consolidated view of the omnichannel retail landscape but also provides strategic pathways for retailers aiming to optimize customer interactions and satisfaction in a digitally dominated era. Our review contributes to the omnichannel retail literature by offering a structured overview of the factors driving customer intentions and suggesting directions for future research to bridge identified gaps, particularly through longitudinal studies and expanded demographic analyses.