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The increased digital acumen among students has necessitated institutions to adopt digital marketing platforms such as websites to enhance brand awareness for competitive advantage purposes. The study therefore investigated the influence of website use on brand awareness and its sub-factors in the Zimbabwean polytechnic context. The study adopted the positivist paradigm, a descriptive research design and is quantitative in nature. A self-administered online questionnaire was used to collect primary data and through convenience sampling, 492 valid and reliable responses were collected. The collected data was analysed using descriptive analysis and inferential statistics. The empirical results indicated a statistically significant relationship between website use and brand awareness, specifically when looking at the brand awareness sub-factors of top-of-mind and brand recall in the context of Zimbabwean polytechnics. However, a statistically insignificant relationship was noted between website use and brand recognition. The study proposed contributions to polytechnic marketers on website use to enhance brand awareness for their institutions to ensure competitive advantage. The empirically tested model provides a basis for future research in the marketing of polytechnics.

Employee turnover poses a significant challenge for South African municipalities, particularly for retaining tacit organisational knowledge. Therefore, this study assessed how employee turnover impacts organisational tacit knowledge retention in South African municipalities. The study uses secondary data analysis to examine employee turnover in critical positions in various municipalities in South Africa, such as senior management and those earmarked as scarce skills. The findings of this study show that employee turnover significantly negatively impacts tacit organisational knowledge. The findings further revealed that turnover exacerbates the retention of the organisational knowledge gap within municipalities, often leading to diminished service quality and increased operational costs such as recruitment and use of service consultants. Furthermore, the study highlights the gap between rhetoric (policies) and actual practice (implementation) in addressing the issues of service quality and operational costs, noting that existing retention strategies and knowledge management approaches often need to be revised. Questioning the effectiveness of retention strategies, the paper suggests that municipalities require more proactive and innovative approaches to manage turnover and organisational tactical knowledge retention to enhance public service delivery continuity and organisational sustainability. Furthermore, municipalities should integrate retention strategies such as succession planning, continuous training, leadership, and mentorship programmes into a broader municipal governance framework.

The article seeks to provide innovative measures aimed at addressing the delivery of affordable housing market in South Africa in view of diminishing fiscus and rising interest rates. It defines the mortgage finance trends in South Africa through analysis of primary data from financial institutions to establish the level of activity and contrarians. Upon understanding the market challenges, the author recommends sound proposition with respect to engineering responsive interventions diversify with respect to demand and supply side blockages in the Affordable Housing Market in South Africa. Based on the findings, the author has found that interest rate increases have hurt the property market activity greatly and lenders in turn also apply very stringent underwriting standards at the height of high interest rate cycles. Furthermore, it has been established the mortgage credit impairments have increased resulting in significant credit loss as the majority of low- and middle-income households are overindebted and mortgage debtors are on the verge of being foreclosed on due to the risk of default. The article concludes by providing recommendations as interventions and measures aimed at upscaling the delivery of affordable housing in South Africa.