Explore publications.

Decentralized approaches to solid waste management (SWM) have gained global attention because of their provision for the effective participation of local communities. This study investigates community participation in decentralized solid waste management policy-making processes, drawing insights from Ghana. Using mixed methods, the study reveals that community participation only takes place at the policy implementation stage and takes the form of planning and managing community-led solid waste management initiatives such as occasional community clean-up exercise during festivals and public holidays, which are usually organized on a frequent basis. Regarding the factors that promote the solid waste management policy-making process, it was realized that “including the community in the solid waste management policy-making process” was the most important factor for the community to participate in the solid waste management policy-making process. Based on these findings, the top-down approach in solid waste management policy should be reversed to bottom-up approaches.

The dearth of studies in sub-Saharan Africa on how eXtensible Business Reporting Language (XBRL) enhances disclosure quality necessitated this study. Thus, this study aims to provide an overview of XBRL in the financial reporting space of sub-Saharan Africa-listed firms. This study discusses the evolution of corporate financial reporting and relates it to how business reporting software enhances the quality of information disclosure and transparency. Based on previous studies, we assessed XBRL in its format for reporting and cost implications from a global perspective. The findings indicated that by reporting using XBRL, we make the case for opening up sub-Saharan African investment markets and improving corporate governance quality in the global investors’ view. In other words, listed firms in the sub-region currently have a periodic and manual reporting approach to financial reporting, which makes it quite difficult for investors to have an up-to-the-minute view of the listed firms for investment purposes. Researchers and business firms need to understand the availability of XBRL technology and its application to enable voluntary corporate disclosures. In addition to the information disclosed, it is important for their search to determine how the software employs information in financial reporting. To the best of our knowledge, this study is one of the few in Africa, especially in the context of sub-Saharan Africa exchanges, to use the review to understand how prior studies involved XBRL reporting to enhance the transparency of listed firms.

This study focused on sales-orientation and customer-orientation of Direct Sales Executives (DSEs) on sales performance at Fidelity Bank, Ghana; which was a cross-sectional study. Data were analysed using descriptive statistics, Kendall’s coefficient of concordance, cross tabulation and chi-squared test of independence. The result showed a strong association between prior sales experience and employment status. DSEs customer orientation was influenced by customer information while the sales orientation was on convincing customers to buy. The customer-oriented culture was based on reliable market and customer information. DSEs sales performance were influenced by complete knowledge of the bank’s products and services, listening skills and empathy. The study suggests that Fidelity Bank must sensitize its DSEs on the bank philosophy on its customer orientation culture. This study appears to be the first of its kind to explore the connection between sales orientation and customer orientation on performance in the Banking Industry in Ghana, thus providing empirical evidence for academics and practitioners.

Less attention has been given to well-being and other household characteristics that influence clients’ access to micro-credit among women households especially. The paper investigates the determinants of access to credit by 320 women entrepreneurs in the Mfantsiman Municipality in the Central Region of Ghana. Data for the study was collected in June-July 2010 from six communities including Mankessim, Saltpond, Anomabu, Biriwa and Yamoransa. Sturctured questionnaires were used to collect the data from women entrepreneurs. The results of the study indicate that clients’ well-being influences access to credit amount. Clients who have been in business for long time are likely to access larger loan amounts. Marital status and education do not influence access to credit. Among the recommendations are that microfinance should not only target clients with high well-being scores but those with low well-being scores since the original aim of microfinance is to lift the poor out of poverty. It is important to give credit to aged business owners instead of young ones. Giving credit to married women because their husbands could serve as guarantors does not matter much but rather women who do not have husbands also need to benefit from micro-credit.