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INDEXED PUBLICATIONS6
CROSSREF CITATIONS0
CROSSREF · CITED PUBLICATIONS0.0%
CROSSREF · MEAN CITATIONS0.0

Crossref citation coverage: 6 / 6 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

6 publications

JOURNAL ARTICLE

From consultation to collaboration: Examining local community involvement in tourism planning and decision-making in Thohoyandou

Pfarelo Manavhela · Acha-Anyi · Portia Pearl Siyanda Sifolo · Uwe P Hermann

International Journal of Research in Business and Social Science · 2026

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Thulamela's tourism sector has experienced growth in recent years, contributing to a steadily rising regional GDP. However, persistent unemployment and poverty raise concerns about the extent of local community involvement in tourism planning and decision-making, which is essential for ensuring equitable benefits, cultural preservation , and sustainable development. this study examined community participation and interactions with local businesses and authorities in Thohoyandou and surrounding villages within the Thulamela Local Municipality. A quantitative survey involving 304 community members was conducted, and the data were analyzed using SPSS version 29.0 with appropriate statistical techniques. the results reveal a significant gab between communities and administrative governance structure , along with a strong demand for inclusion in the formulation and drafting of tourism policies and participatory planning platforms. This study contributes to the scholarship on community involvement in tourism and offer potential insight for academics, managers, planners and policymakers who seek to enhance inclusive, community-centered tourism governance in developing contexts such as South Africa.

DOI 10.20525/ijrbs.v15i3.49740 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

A qualitative study of factors driving and influencing unlawful mining in the City of Ekurhuleni

M.M. Lebea · J.T. Mofokeng · Dee Khosa

International Journal of Research in Business and Social Science · 2026

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Unlawful mining poses a significant global challenge. It contributes to environmental degradation, corruption, and exploitation, with Africa being disproportionately affected. This qualitative, exploratory study investigated the factors that drive unlawful mining in Ekurhuleni, Gauteng, South Africa, in response to growing concerns about its substantial economic and social impacts. Through semi-structured interviews, 26 purposively selected participants from diverse backgrounds, including law enforcement and key stakeholders, provided varied perspectives. The findings consistently highlight unemployment and poverty as primary drivers that compel individuals to engage in illegal mining activities. The participants also emphasized the inherent dangers faced by illegal miners and the complex socio-economic dynamics that perpetuate this illicit enterprise. Critically, existing policing strategies were perceived as inadequate. The study concludes that effectively mitigating unlawful mining in Ekurhuleni requires comprehensive approaches that address underlying socio-economic vulnerabilities and foster active community involvement. This underscores the need for coordinated efforts to reduce its impacts and support local safety and development.

DOI 10.20525/ijrbs.v15i3.44330 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Bridging borders: The role of economic infrastructure in enhancing intra-SADC trade

Mulatu Fekadu Zerihun · Harris Maduku

International Journal of Research in Business and Social Science · 2026

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The study aims to examine the key drivers and financing mechanisms of infrastructure development in Africa and their impact on trade facilitation and regional economic integration. It focuses on understanding the political, economic, and institutional factors shaping sustainable infrastructure growth and trade expansion across the continent. The African continent engages in relatively limited intra-continental trade, with intra-African trade consistently averaging between 12% and 15%. At a broader level, trade growth is widely regarded as a key driver of economic development, employment generation, and poverty reduction. However, the persistent low levels of trade among African countries coupled with high unemployment and widespread poverty have sparked discussions around the urgent need to strengthen both intra-regional and continental trade. In pursuit of regional integration, various regional economic communities were established, including the Southern African Development Community (SADC). Despite these efforts, concerns persist regarding weak economic infrastructure across several regions of the continent, including within the SADC bloc. Inadequate infrastructure has been identified as a major impediment to enhancing intra-African trade. Against this backdrop, the present study aims to empirically examine the relationship between economic infrastructure and intra-regional trade within the SADC region. The analysis employs panel data covering all 15 SADC member states, utilizing datasets from the SADC Secretariat and the World Bank. Applying the Generalized Method of Moments (GMM) estimation technique, the findings indicate a positive and statistically significant relationship between infrastructure development and intra-SADC exports.

DOI 10.20525/ijrbs.v15i1.44120 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Estimation of the trade elasticities for the South African economy

Reuben Jerome Kisten · Ntokozo Hadebe · Simiso Msomi · Malibongwe Nyathi

International Journal of Research in Business and Social Science · 2026

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The Marshall-Lerner condition states that a trade balance improves after currency depreciation if trade elasticities exceed one. Using the Vector Error Correction Method (VECM), this study tests the condition for South Africa, focusing on how exchange rate changes affect the trade balance under a floating exchange rate regime. The analysis examines short- and long-run impacts on exports and imports to assess whether exchange rate adjustments can improve the trade balance. Findings reveal that global income growth and exchange rate appreciation positively influence exports, while imports increase with both appreciation and higher domestic income. Although exports and imports respond strongly to exchange rate changes, the Marshall-Lerner condition does not hold for South Africa, suggesting that exchange rate adjustments alone may not improve the trade balance.

DOI 10.20525/ijrbs.v14i8.45180 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Food and service quality as drivers of customer satisfaction and behavioural intention at quick service restaurants in Tshwane Urban, South Africa

Clay Hutama Basera · Johan. W De Jager · Antonie Drotsky

International Journal of Research in Business and Social Science · 2026

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The continued increase in food demand globally, has witnessed a corresponding growth in the fast-food restaurant business. The study of food and service quality as major drivers of customer satisfaction and behavioural intention has therefore become a strategic area of interest. This study explored how food and service quality affect customer satisfaction and behavioural intention in the context of quick-service restaurants in Tshwane City of South Africa. Guided by a positivist philosophy, the study employed a deductive approach to theory development. A cross-sectional descriptive research design was adopted and a structured survey instrument was used to collect data from 173 online participants. The results were analysed using IBM SPSS 26, and partial least squares structural equation modelling in Smart PLS 4 to test hypotheses. The findings showed that although food quality had a significant positive effect on behavioural intention, it was not a predictor of customer satisfaction. All the elements of service quality exhibited significant positive influence on satisfaction and behavioural intention. This study offers invaluable insights for managers to embrace customer-driven strategies such as offering high quality food and service because the success of culinary business revolves around achieving customer satisfaction, which is vital for creating positive behavioural intentions. Future studies can be done using relatively larger sample sizes for more generalisability in related studies or other service domains.

DOI 10.20525/ijrbs.v14i9.46340 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Understanding work engagement in South African higher education: Experiences from a technical department

Njabulo Ndumiso Ngobese · Thulile Ngonyama-Ndou

International Journal of Research in Business and Social Science · 2026

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Work engagement is a crucial ingredient that cultivates an individual’s physical and general well-being in the workplace. This, in turn, produces organisational effectiveness and contributes to organisational success and sustainability. Concerningly, work engagement remains under-researched in South African higher education institutions. This study investigated the work engagement experiences of employees in a technical services department of a South African institution of higher education. The study employed qualitative research methods and phenomenological research design. Semi-structured face-to-face interviews were conducted with a purposive sample of 10 participants. Thematic analysis was used to analyse data. The findings suggest that employees who have optimal work demands receive adequate support to discharge their work and feel engaged and attached to their jobs. The findings further suggest that personal and job resources contribute to improved engagement levels among employees. Organisations should enhance the work engagement of employees by effectively managing their job demands while providing adequate job and personal resources. This study provides insights into the importance of cultivating work engagement within the workplace and the ways to achieve this. The study further provides guidelines for enhancing engagement by highlighting four elements to consider: workload, skills and self-efficacy, tools and equipment, and supervisor and co-worker support.    

DOI 10.20525/ijrbs.v14i9.42800 Crossref citations0 OpenAlex citations