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Technological advancement has transformed the grocery retail, fundamentally altering how consumers interact with retailers and purchase essential goods. Despite rapid digital adoption since the COVID-19 pandemic, uptake of online grocery shopping (OGS) in emerging markets remains uneven. The drivers of consumer attitudes towards this channel are not well understood in the South African context. This paper investigates the effects of perceived usefulness, perceived ease of use and perceived risk on consumer attitudes towards OGS in Gauteng, South Africa. It investigate whether perceived usefulness mediates the effect of perceived ease of use on attitude. Data were collected through a structured, self-administered questionnaire distributed online to grocery shoppers aged 18 to 60 across Gauteng, yielding a final valid sample of 507 respondents. The data were analysed using a two-step structural equation modelling approach in Stata 17, with Spearman correlation and quantile regression conducted as additional robustness checks. Perceived usefulness emerged as the strongest, most consistent driver of consumer attitudes towards OGS (β = 0.555, p < 0.001). Perceived ease of use had a positive direct effect (β = 0.162, p = 0.020) that did not hold consistently under the quantile regression check; it was, however, strongly correlated with perceived usefulness (ρ = 0.589, p < 0.001). A formal mediation test found that perceived usefulness did not significantly mediate the relationship between perceived ease of use and attitude (Sobel p = 0.321), indicating that perceived ease of use influences attitude directly rather than through perceived usefulness. Contrary to previous studies and initial expectations, perceived risk did not significantly influence consumer attitudes (β = 0.059, p = 0.319). These findings extend the Technology Acceptance Model to an emerging online grocery market and offer practical guidance for retailers seeking to strengthen consumer adoption in similar developing-market contexts.

This paper provides a systematic constitutional analysis of telemarketing regulation in South Africa, arguing that intrusive practices violate the foundational rights to privacy, dignity, freedom of association, and equality. Using a doctrinal methodology, it examines the jurisprudential evolution of these rights in digital commerce, the efficacy of key statutes such as the Consumer Protection Act (CPA) and the Protection of Personal Information Act (POPIA), and the normative influence of international law. The analysis reveals a critical disjuncture between robust constitutional guarantees and their practical enforcement, exacerbated by systemic challenges including inadequate regulatory capacity, technological advancement outpacing legislation, and the disproportionate targeting of vulnerable populations. The paper concludes by proposing an integrated, rights-based reform agenda, contending that effective telemarketing regulation is essential not only for protecting fundamental rights and human dignity in the digital age but also for promoting consumer trust, ethical business conduct, and sustainable digital market development.

The research investigates the impact of conflicting role obligations on the aspirations for postgraduate education among administrative staff in higher education institutions (HEIs). It subsequently presents a conceptual framework aimed at enhancing comprehension of the obstacles and incentives linked to inter-role conflicts in regard to postgraduate ambitions inside higher education institutions. Utilising illustrative case data and employing a qualitative systematic literature review approach, the research investigates the impact of conflicting role demands on individuals' motivation and ability to attain advanced academic levels. Anchored on Role Conflict Theory, Boundary Theory, and the Conservation of Resources Theory, which together address role interference, domain permeability, and resource depletion, the research investigates how perceived conflicts within study domains influence aspirations for postgraduate pursuits. Research indicates that occupational stress combined with personal and familial obligations presents considerable obstacles to academic progress, while simultaneously driving individuals to seek postgraduate education as a means of career enhancement and professional development. The research emphasises the dual function of conflict as both a motivator and a limitation in influencing postgraduate educational ambitions. Despite the constraints posed by the lack of literature specifically addressing postgraduate ambitions among administrative staff in higher education institutions, the research provides significant exploratory perspectives on the lived experiences of this underexplored demographic and underscores the necessity for institutional measures that facilitate a balance between work and study. The study offers a cohesive conceptual framework that connects conflicting inter-role tensions to intentions for postgraduate studies, thereby making a significant contribution to career development research and laying the groundwork for future empirical studies within the administrative sector of higher education

The study focused on Sustainable adoption of cryptocurrencies for enhancing financial stability in emerging markets. The problem of the study is lack of awareness on the use of cryptocurrency resulted in many transacting people losing their money to scam and criminals who use fraudulent methods to deprive those with little knowledge to transact through the cryptocurrency. The specific objectives of the study are to; establish the factors influencing the adoption of cryptocurrencies for enhancing financial stability emerging markets, analyse the opportunities and challenges for the adoption of cryptocurrencies in emerging markets, establish strategies for enhancing financial stability through the adoption of cryptocurrencies in emerging markets. The research study is guided by the Technology Acceptance Model by Davis, (1989). the findings of the research indicated that the perceived usefulness and perceived ease of use showed positive association on the intention to use cryptocurrencies. The ease and usefulness of cryptocurrencies was found in fulfilling various roles including making instant international money transfer, transacting at low charges, using it as an alternative source of currency, making free anonymous transaction and paying for the online service that accept cryptocurrencies. The results indicate that higher inflation and increased exchange rate volatility are positively associated with greater use of cryptocurrencies, explaining that such economic conditions drive individuals to seek alternative financial instruments. The study concluded that, the adoption of cryptocurrency is important for enhancing financial inclusion amongst people of different walks of life in emerging markets. The adoption of cryptocurrency by the emerging markets is significant in maintaining financial stability and reduce the erosion of the local currencies in emerging markets.

In the post COVId-19 era, online education has become an integral part of higher education, underscoring the need to understand students’ experiences, satisfaction and preferences to inform institutional strategies for optimising online education. The study follows a quantitative survey approach in which an online cross-sectional descriptive study was undertaken among 295 purposively selected students’ in South African higher education institution. A self-administered validated online questionnaire was used for data collection. Data was analysed using the Statistical Package for the Social Sciences (SPSS. Descriptive statistics was used to determine the reliability of the various constructs, mean scores, and standard deviations. Students found online teaching enjoyable (54.9%), (55.1%) engaging, with the opportunity to ask questions. Findings can inform HEIs’ managers and leaders’ strategic decisions regarding online education, including investment in infrastructure, faculty training, and support services. Creating interactive and engaging online content such as videos, simulations, and gamification to enhance student engagement. Providing online orientation, technical support and troubleshooting services to address technical issues and ensure smooth online learning experiences.

Customers’ demand for printing industry to be more productive and compete globally in relation to delivery, cost, quality and use of technological factors is one of the factors which have a possible impact on productivity. Printing establishments through the South African printing industry have a major role to play in the country’s economy. Printing industry is characterised by overloading, inefficiency and ineffectiveness affecting overall organisational performance. The purpose of this study is to examine the factors influencing productivity improvement practices and develop productivity improvement model to improve printing division. This study follows a qualitative research approach as it is an exploratory research technique used to understand the underlying reasons, perceptions and motivations of individuals in solving a problem. A sample of Government Printing Works’ (GPW) employees directly involved in the printing, finishing and packaging of Higher Education and Training examination question papers located in Pretoria, City of Tshwane municipality participated in this study. A number of critical success and barriers to productivity improvement practices are identified.  Barriers factors include poorly designed process; poorly designed layout; poor quality materials; lack of effective maintenance plans; unsatisfactory planning; supplier inefficiencies and customer inefficiencies were the major causes of low productivity in the GPW. This comprehensive and holistic framework can assist government printing employees’ and lean practioners’ in their lean manufacturing implementation journey systematically and improve the organisation’s performance.

The quality of institutions continues to be a pertinent issue due to its potential direct and indirect effects on economic growth. The research examined the correlation between institutional quality and economic growth in Botswana from 1990 to 2022. The research utilised the Autoregressive Distributed Lag (ARDL) Bounds model to assess cointegration and the Toda and Yamamoto and Dolado and Lütkepohl (TYDL) model to investigate the direction of causality. The ARDL methodology is favoured for this research because to its applicability to small sample sizes. This method is not constrained by the sequence of integration among the variables. The results demonstrate that corruption adversely impacts economic growth in both the short term and the long term. Regulatory frameworks and governmental stability exert a substantial favourable influence on economic growth in both the short and long term. The analysis identified a bidirectional causative relationship between government stability and economic growth, as well as a unidirectional causal relationship from regulatory rules to economic growth. This study revealed a negative impact of labour on economic vitality. The cointegrating link indicates that the Botswana government ought to prioritise investments in institutional quality, targeted procedures, and policies due to their direct influence on economic growth. The report advocates for the Botswana government to formulate and implement legislation that fosters and advances the development of the citizen sector. The Botswana government should improve and sustain the factors that contribute to institutional quality, as they facilitate development.

Notwithstanding the presence of comprehensive legislative and regulatory frameworks designed to direct the South African Police Service (SAPS) towards enhanced service delivery, a continual disparity persists between policy objectives and real-world results. Hoeyi &amp; Makgari (2021) assert that SAPS leadership has persistently encountered difficulties in improving service performance, notwithstanding several reformative mandates and policies intended to alter policing in democratic South Africa. Efficient police service provision is essential for ensuring public safety and cultivating confidence between law enforcement authorities and the communities they serve.  This research examined community opinions regarding police service delivery in the Vhembe District of Limpopo Province. The research employed a mixed methods approach. The study comprised 383 respondents in the quantitative phase, while the qualitative phase contained interviews with persons from varied demographics and geographic regions. Participants were selected using purposive sampling and cluster sampling methods. The researchers employed semi-structured interviews and questionnaires to gather data. Qualitative data underwent theme analysis, while quantitative data was evaluated via the Statistical Package for Social Sciences (SPSS). The results indicated a dichotomy in community perceptions. Tangible resources, including well-maintained police stations and modern cars, were valued; but, the relational and procedural dimensions of service delivery were deemed inadequate. Principal issues encompassed erratic reactivity, inadequate communication, restricted transparency, and allegations of corruption and favouritism. Participants emphasised unaddressed community-specific problems, including insufficient focus on gender-based violence and substance-related concerns. The report proposes creating policies that emphasise transparency and accountability, improving training programs in emotional intelligence and cultural sensitivity, and promoting community engagement through frequent forums and collaborations with local organisations.