JOURNAL ARTICLEKatlego Arnold Mashego · Tshilidzi Knowles Khangala
International Journal of Business Ecosystem & Strategy · 2026
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This paper provides a systematic constitutional analysis of telemarketing regulation in South Africa, arguing that intrusive practices violate the foundational rights to privacy, dignity, freedom of association, and equality. Using a doctrinal methodology, it examines the jurisprudential evolution of these rights in digital commerce, the efficacy of key statutes such as the Consumer Protection Act (CPA) and the Protection of Personal Information Act (POPIA), and the normative influence of international law. The analysis reveals a critical disjuncture between robust constitutional guarantees and their practical enforcement, exacerbated by systemic challenges including inadequate regulatory capacity, technological advancement outpacing legislation, and the disproportionate targeting of vulnerable populations. The paper concludes by proposing an integrated, rights-based reform agenda, contending that effective telemarketing regulation is essential not only for protecting fundamental rights and human dignity in the digital age but also for promoting consumer trust, ethical business conduct, and sustainable digital market development.
DOI 10.36096/ijbes.v8i4.13010 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEC.K. Ramulifho · Nametso Gae · T.E. Rangwato · A.M Shopola
International Journal of Research in Business and Social Science · 2025
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As South Africa enters its fourth decades of democratic governance there is growing debate about the way intergovernmental support and intervention is understood from operational perspectives, particularly as pertains to the management of local government. It is not clear how national and provincial governments apply intergovernmental support, control and checking mechanisms before the mandatory interventions through Section 139 of the Constitution of South Africa (1996) becomes a necessity. This article aims to contribute to this contemporary discourse by providing a critical account of the role of intergovernmental support and intervention to local government in provincial contexts. The article follows qualitative approach. It argues that a capable local government is possible if there is enough intergovernmental support from provincial and national governments. It further argues mandatory interventions are not helpful, and that their parameters should be revisited and certainly, limit those to cases of ‘absolute’ impossibilities. In the end, the article recommended key ‘intergovernmental support’ channels and measures that provinces can use to aid municipalities facing crisis situations.
DOI 10.20525/ijrbs.v14i5.40691 Crossref citations1 OpenAlex citations