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INDEXED PUBLICATIONS3
CROSSREF CITATIONS4
CROSSREF · CITED PUBLICATIONS66.7%
CROSSREF · MEAN CITATIONS1.33

Crossref citation coverage: 3 / 3 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

3 publications

JOURNAL ARTICLE

An exploration into the dimensions of measuring MSME success in Durban central

Norman Mahohoma · Albert Tchey Agbenyegah

International Journal of Research in Business and Social Science · 2025

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The aim of this study is to explore the dimensions used to measure the success of MSMEs in Durban Central. Despite the vital role MSMEs play in the area's economic landscape, there is a lack of research on the specific success dimensions used by these businesses. A cross-sectional and descriptive research design was employed for this study, utilising a quantitative approach. 217 MSMEs in the retail sector of Durban Central received structured questionnaires. Statistical analysis, including descriptive and inferential statistics, was conducted using SPSS version 29. The findings suggest that MSMEs in Durban Central predominantly rely on financial metrics, such as turnover/sales and net profit, to measure their success. While financial indicators offer valuable insights into economic viability and financial health, there is a growing recognition of the importance of integrating non-financial metrics, such as customer referrals and product/service innovation, into performance assessment systems. This study contributes to the literature by shedding light on the dimensions used to measure the success of MSMEs in Durban Central, an area where research in this domain is scarce. Through a thorough examination of both financial and non-financial metrics, the study offers a comprehensive understanding of MSME performance evaluation practices in the region. The study recommends the significance of integrating non-financial dimensions into performance assessment systems and provide practical insights for enhancing MSME competitiveness and sustainability in the dynamic business environment of Durban Central.

DOI 10.20525/ijrbs.v14i6.40721 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Evaluating the influence of the beyond budgeting approach on the financial performance of the non-ferrous metal industry in South Africa

Tinaye Mahohoma · Carlo Boschetti

International Journal of Research in Business and Social Science · 2025

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The research analyzes in depth how Beyond Budgeting influences financial results across the South African non-ferrous metal industry. The research solves the challenge of outdated budget systems alongside marketplace insecurities and operational obstacles in the examined sector. The 60-month period from 2020 through secondary financial statement analysis of non-ferrous metal firms constitutes the research approach. Financial performance analysis used a sample set of statements to conduct t-tests on paired data points for examining budgeting practice associations. Beyond Budgeting brought better revenue results to organizations but proved minimally effective in increasing profitability when associated with growing cost diversity levels. Beyond Budgeting produced enhanced revenue results but did not create substantial changes in operating profit numbers. Traditional budgeting methods proved unfit for handling the changing non-ferrous metal market environment because they produced erroneous financial prediction results. The study findings indicate South African non-ferrous metal firms should implement Beyond Budgeting for their revenue flexibility but must maintain cost control systems for profitability sustainability. Organizations should combine traditional budgeting components with Beyond Budgeting principles to attain financial security as well as market responsiveness according to research findings. Financial managers require training in adaptive budgeting and organizations should install real-time tracking systems which effectively regulate cost variances.

DOI 10.20525/ijrbs.v14i5.41720 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

A comparison of the usage between financial and non-financial performance metrics in Small and Medium Enterprises (SMEs) in South Africa

Tinaye Mahohoma

International Journal of Research in Business and Social Science · 2024

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The purpose of this study is to explore the performance measurement approach of small and medium enterprises (SMEs) in the South Durban region of South Africa. It has long been known that small and medium enterprises (SMEs) play an important role in economic growth and income distribution in the world's major economies. However, due to globalisation, the fourth industrial revolution and increased competition from multinationals, South African SMEs face new challenges in measuring their performance. To respond to these challenges, SMEs must adopt efficient and effective performance measurement models. However, currently, according to the researchers, there is no such performance measurement framework. This study aims, among others, to close this gap in the literature. This study uses a deductive, positivist research design to comprehensively explore performance measurement practices in small and medium enterprises (SMEs) in a given region. Based on Morgan's sample size table, size 217 was chosen. The use of financial and non-financial performance measures is preferred by SMEs as it shows better performance compared to only one measure. In addition, the study found a positive correlation between business size and age, indicating that larger businesses tend to be older.The results of this study help to understand the complex relationship between job dimensions, age, and performance, highlighting the importance of choosing appropriate performance measures. Future research is recommended to gain a deeper understanding of these relationships and how they vary across contexts and sectors.

DOI 10.20525/ijrbs.v13i5.35403 Crossref citations3 OpenAlex citations