JOURNAL ARTICLETerrance Molobela
International Journal of Research in Business and Social Science · 2024
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From the 1930s, the South African minibus-taxi industry has been playing a fundamental role in supporting the growth and development of minibus-taxi entrepreneurs. The minibus-taxi industry in South Africa is often misunderstood due to its informal nature. However, it is worth noting that the South African minibus-taxi industry has created economic opportunities for taxi entrepreneurs, and today it has an annual turnover of R38-billion to R50-billion. This study investigated the role of the South African minibus-taxi industry in promoting the development of taxi entrepreneurship in Mankweng taxi ranks, within the Limpopo Province and its limited within this area. The mixed-method research approach was used with a stratified-random sampling using a semi-structured questionnaire administered to 110 taxi entrepreneurs. In addition, the study conducted group focus interviews purposively with 12 minibus-taxi bosses. Qualitative data was analysed using descriptive analysis and quantitative data was analysed using the Statistical Package for Social Science (SPSS) software and then transported to the Microsoft Excel for further analysis where necessary. The findings reveals poor business planning; weak support from both the Mankweng Taxi Association and government; and high fuel prices affects the day-to-day business activities and causing majority of minibus-taxi entrepreneurs running their businesses at loss without realisation. The study recommend an urgency for the Mankweng minibus-taxi group and their key stakeholders to design an entrepreneurship model suitable for the industry’s development to boost the local economy. This study sought to demonstrate the importance of unlocking the full potential of minibus-taxi entrepreneurship through sufficient support from both the government and minibus-taxi associations to address structural challenges, limited access to resources and finance, and regulatory complexities to lessen the burden of running the minibus-taxi business. The study challenges policy-makers intentionally to design programs aimed at incorporating the minibus-taxi business into boosting the overall economy in a formal manner.
DOI 10.20525/ijrbs.v13i10.36600 Crossref citations0 OpenAlex citations
JOURNAL ARTICLETshepo Mabotja · Kgaogelo Molokomme · Nomonde Ngcobo
International Journal of Research in Business and Social Science · 2024
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Supply Chain Management (SCM) plays a vital role in any organization, facilitating trade both globally and locally. An organization with a robust SCM can easily meet demands, ensuring that goods or services are readily available and delivered promptly. However, poor structuring and management of SCM can lead to significant challenges, including service delivery failures. This study aims to analyze supply chain practices in the public sector in Limpopo Province, specifically focusing on public entities. The study seeks to identify weaknesses within the supply chain practices of public entities in Limpopo, highlighting issues such as lack of strategic alignment, inadequate policy implementation, and poor enforcement of SCM rules and regulations. A qualitative research approach was employed, collecting data through interviews with various experts from different public sectors to address the identified flaws in SCM practices. The findings reveal that there is a significant misalignment between supply chain and organizational strategies, which has led to service delivery backlogs, high levels of corruption, and continuous strikes across the province for better services. The study also finds that top-level management, including provincial leaders, do not perceive SCM as vital enough to warrant their attention, resulting in limited support for SCM practitioners. The lack of strategic focus and governance failures in SCM contribute to financial inefficiencies and poor service delivery, underscoring the need for provincial leaders to adopt a more strategic approach to SCM as a tool for improving public service delivery. This study provides insights into the critical role of SCM in the public sector, highlighting the urgent need for effective strategies, policy enforcement, and managerial support to mitigate governance and compliance failures. The research underscores the necessity for public entities in Limpopo to realign SCM strategies with organizational goals to enhance service delivery and combat corruption.
DOI 10.20525/ijrbs.v13i10.37492 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEEmmanuel Ndhlovu
International Journal of Research in Business and Social Science · 2024
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Agriculture is the major source of livelihood and income for about 80% of the Zimbabwean population. However, in recent decades, climate change, political standoffs, hyperinflation, and an energy crisis have held the sector hostage. Policy and academic scholarship have mainly focused on reforming agricultural policies. Studies on the diagnostic potential of non-contributory social assistance in increasing resilience and recovery from shocks are limited. Focusing on south-eastern Zimbabwe, this article identifies climate change-related farming challenges. It explores how social assistance, cash transfers and material transfers, in particular, can generate the resilience of smallholder farmers to climate change. The article utilised mixed methods research data collected between June and December 2022. The study shows increased use of improved inputs, increased farm output and asset ownership, risk coping and non-farm investment, household income, food security, and production capabilities. The results provide a sufficient empirical rationale for promoting social assistance and smallholder agriculture interactions. It shows how social assistance interventions generate multiplier effects in smallholder farming. The government should normalise the increasing demand for smallholder farming products to promote agriculture through social protection.
DOI 10.20525/ijrbs.v13i10.38001 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEDakalo Precious Monyai · Jeremy Mitonga-Monga · Boitumelo Winny Makhubele
International Journal of Research in Business and Social Science · 2024
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This study aimed to investigate the influence of organisational culture on employee attitudes towards organisational change in a South African state-owned enterprise. A cross-sectional survey was conducted with a random sample (n = 373) of employees at a state-owned enterprise. The Organisational Culture Questionnaire (OCQ) and the Employee Attitudes to Organisational Change Scale were evaluated. Correlation and multiple regression analyses were used to determine the influence of organisational culture on employee attitudes towards organisational change. The findings indicate that organisational culture is related positively and significantly to employees' attitudes towards organisational change. Furthermore, the results indicate that organisational culture influences employees' attitudes towards change. The findings provide new evidence that an organisation that promotes positive organisational culture practices influences employee behaviour and attitudes positively towards organisational change in a South African government organisation.
DOI 10.20525/ijrbs.v13i9.37693 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEMavis Chamboko-Mpotaringa · Blandina Manditereza
International Journal of Research in Business and Social Science · 2024
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Artificial intelligence has become an integral part of higher education, significantly transforming the landscape of higher education. This study aims to identify, analyse and visualise peer-reviewed academic research output on artificial intelligence (AI) and graduate attributes in higher education. Data was gathered from the Scopus database over a decade (2014-2024), with search terms related to artificial intelligence, graduate attributes, and higher education. Following the PRISMA method guidelines, 106 articles were deemed necessary for review. Bibliometric methods, content and thematic analysis were used to identify main themes, and VoSviewer software was used to analyse the data. The findings revealed research productivity, citation overview, the main subjects, the territory of the leading researchers, thematic choices and future research opportunities and directions. Themes such as the impacts of AI on graduate attributes emerged, which may assist policymakers, educational institutions, teachers and students in their strategies and choices for adopting and using AI. The study recognised research trends, provided insights into the current state of AI and higher education research, and identified potential gaps in the literature on the research landscape of AI, graduate attributes, and higher education. The study can guide future researchers on emerging thematic opportunities.
DOI 10.20525/ijrbs.v13i8.37081 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEElvis Madondo · Eunice Akindeji · Sijuwade Adedayo Ogunsola
International Journal of Research in Business and Social Science · 2024
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Small, Medium and Micro Enterprises (SMMEs) are crucial to South Africa's economy, significantly contributing to job creation and innovation. However, they face challenges such as limited access to finance, skills shortages, and difficulties in adopting emerging technologies, which hinder their growth and sustainability. This study aims to explore the role of innovative entrepreneurship and technology in enhancing SMME performance. Through a systematic literature review and thematic analysis, the research identifies twelve key themes that underscore how innovative entrepreneurship can drive adaptability, improve operational efficiency, and facilitate market access. Findings indicate that innovative business models and practices are essential for SMMEs to overcome financial and operational barriers, enabling them to respond effectively to market demands. The study recommends that the South African government and private sector collaborate to enhance financial accessibility, develop targeted training programmes, and improve infrastructure. By fostering a supportive environment for innovative entrepreneurship, SMMEs can leverage emerging technologies more effectively, ultimately driving economic growth and social development in the country.
DOI 10.20525/ijrbs.v13i7.37721 Crossref citations1 OpenAlex citations
JOURNAL ARTICLENjanjobea Isah Leontes
International Journal of Research in Business and Social Science · 2024
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This study explored talent management and employee retention in South Africa's higher education sector, focusing on Institution X. Post-apartheid, South African higher education has faced numerous challenges, including attracting, managing, and retaining new academics essential for societal transformation. The study aimed to assess the relationship between talent management practices (recruitment, career management, rewards, management style, and talent development) and employee retention in this sector.The study's objectives were to examine the strategic orientation of talent management at Institution X, determine its contribution to employee retention, investigate challenges faced in talent management, and propose strategies to enhance retention. A quantitative research design was used, employing a self-administered structured questionnaire. The sample included 65 academic staff members, such as professors, lecturers, and junior lecturers, with data analyzed using SPSS. Findings indicated that talent management is neither a strategic element nor fully implemented within the higher education sector. This highlights a significant challenge in managing and retaining qualified academics, an issue prevalent since the end of apartheid. The study underscores the importance of understanding and improving talent management strategies to ensure the sustainability and quality of higher education institutions. Recommendations were made for reviewing and enhancing talent management practices for academic staff in the sector.
DOI 10.20525/ijrbs.v13i6.35322 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEAlexander Samuels · Blessing Takawira
International Journal of Research in Business and Social Science · 2024
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This systematic review rigorously analyses the impact of Human Resource Management (HRM) methods on enhancing Green Supply Chain Management (GSCM) practices in order to accomplish strategic organisational goals. The paper systematically compiles and analyses previous research, specifically examining how HRM methods are incorporated into GSCM environments and how they affect the long-term viability of organisations. Using the PRISMA method, this review rigorously synthesises data to identify and evaluate the effectiveness of several HRM initiatives in supporting sustainable supply chain practices. The findings indicate a significant correlation between strategic human resource management (HRM) initiatives and the operational performance of green supply chain management (GSCM) practices. This correlation contributes to the attainment of firms' overarching strategic objectives. The review underscores the need of connecting Human Resource Management (HRM) with Green Supply Chain Management (GSCM) to attain environmental and organisational goals. Additionally, it suggests areas for future research, specifically focusing on investigating long-term effects, developments in technology, and applicability across different sectors. The conclusions emphasise the importance of incorporating HRM methods into GSCM to promote sustainable business models and accomplish long-term strategic goals.
DOI 10.20525/ijrbs.v13i3.32511 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEAlexander Bradley Samuels · Blessing Takawira · Thabiso Patmond Mbhele
International Journal of Research in Business and Social Science · 2024
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The last mile of logistics, representing the final stage of product delivery to consumers, is critical for supply chain efficiency and sustainability. Infrastructure inadequacies, urbanisation, and environmental concerns pose challenges to this period in South Africa. This study conducts a systematic evaluation of the literature to investigate the ability of last-mile logistics in South Africa to withstand and maintain throughout time. The PRISMA method and Atlas-ti software are used for thematic analysis. The review highlights important topics such as the development of supply chain management, obstacles in last-mile distribution, the significance of technology, regulatory frameworks, infrastructure improvement, cooperative activities, and the economic and social effects. The findings emphasise the significance of incorporating resilience and sustainability into last-mile logistics in order to enhance operational efficiency, mitigate environmental consequences, and promote socio-economic advancement. The assessment highlights the necessity of joint endeavours, technical advancement, and supporting policies to tackle the distinct issues encountered by South Africa in this field. This study enhances the comprehension of sustainable logistics in South Africa and offers valuable insights for practitioners and policymakers to enhance last-mile logistics operations.
DOI 10.20525/ijrbs.v13i3.33023 Crossref citations3 OpenAlex citations
JOURNAL ARTICLENgoanamosadi Stanford Mphahlele · Raymond Mompoloki Kekwaletswe · Tshinakaho Relebogile Seaba
International Journal of Research in Business and Social Science · 2024
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The quantitative change management measurement for effective use, which consists of operationalized change drivers, dimensions and sub-dimensions for effective use of Examination Administration System (EAS) in the South African context, has been scarcely discussed in the literature. This paper intends to develop and validate a change management measurement instrument (CHAMI) to measure the effective use of EAS in South Africa’s (SA) Technical and Vocational Education and Training (TVET) colleges. The CHAMI was developed drawing on the survey measurement instruments literature for change management and effective use and assessed quantitatively using data collected from 215 EAS users across all 318 TVET colleges from nine provinces of SA. The empirical results found the existence of construct validity of the CHAMI with 11 dimensions (i.e. user involvement and change recognition, user satisfaction, performance measurement, technology use, EAS adaptive use, EAS verification, user learning, transparent interaction, representational fidelity, informed action, and effective use) and 63 questions. Another contribution this study stems from the way the research constructs in a measurement model are operationalized as they incorporate measurement class (i.e. reflective or formative). This paper presents a CHAMI for effective use of EAS. In the future, management, researchers and practitioners can use the CHAMI to measure effective use, espouse or adapt instrument as an additional use measurement dimension on United Nations digital transformation programmes index or test it in different settings to advance its generalizability.
DOI 10.20525/ijrbs.v13i2.30901 Crossref citations1 OpenAlex citations
JOURNAL ARTICLEAlouis Chilunjika
International Journal of Research in Business and Social Science · 2024
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Governments of Sub Saharan African (SSA) countries have struggled to successfully invest in capital intensive projects. As such, public private partnerships play a key role in redefining the role of Government in the context of infrastructure projects, by focusing on supervision and regulation and moving away from direct ownership and management. Sub Saharan African countries have seen such inclusive partnerships yielding some numerous benefits in different sectors. However, despite the salubrious benefits that PPPs have brought in different projects, PPPs in SSA countries are still dogged by a myriad of administrative, technical, financial and legal challenges. These corporate governance related challenges have made it difficult for these SSA governments to glean the full benefits of PPPs. The study is informed by the qualitative methodology with an extensive review of literature. Data was gathered from purposively selected written documents and these documents were analysed using thematic and content analysis techniques. The study established that there are some corporate governance deficiencies in most PPP projects in the SSA countries. Additionally, most of these public projects in the SSA lack adequate good corporate governance attention that is given to the PPP procedures and processes involved. The study therefore recommends that there is need for the full adoption of good corporate governance systems, practices, processes and procedures in the PPPs designing, financing, implementation and operationalisation in SSA.
DOI 10.20525/ijrbs.v13i1.28743 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEGibson Muridzi
International Journal of Research in Business and Social Science · 2024
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This paper aims to establish the uptake of Internet of Things (IoT) by small and medium enterprises (SMEs) in the digital era in emerging economies. This study aims to 1) determine adoption of IoT by SMEs during digital era in emerging economies, 2) establish challenges faced by SMEs in implementing IoT in emerging economies, and 3) develop a framework for digital transformation for SMEs in digital era in emerging economies. Systematic literature review approach was used. Articles from Scopus database ranging from 2018 to 2023 was used. 57 articles were shortlisted out of 153 articles. PRISMA framework was therefore used to perform systematic review analysis. Results demonstrate that in emerging economies, SMEs do not or are slowly adopting IoT concepts, making them less competitive. The results also determine that although IoT has great promise in SMEs, the key constraint is a lack of strategic implementation frameworks for its deployment and widespread adoption. This study was therefore carried out to develop a framework that supports digital transformation for SMEs in the digital era for emerging economies. Results have significant managerial and practical implications as they offer some insights to SME managers on how they can improve on the uptake and adoption of internet of things in digital era.
DOI 10.20525/ijrbs.v13i1.29373 Crossref citations6 OpenAlex citations
JOURNAL ARTICLENgoanamosadi Stanford Mphahlele · Raymond Mompoloki Kekwaletswe · Tshinakaho Relebogile Seaba
International Journal of Research in Business and Social Science · 2024
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This paper systematically reviews literature with the aim of conceptualizing a change management framework for the effective use of the Examination Administration System (EAS). Information systems (IS) change management factors in the implementation and the post-implementation phases are systematically reviewed to identify 37 reports between 2015 and 2023 and content was analyzed. Post-acceptance phase poses many challenges that often result in resistance from the user community thus relinquishing the expected gains. This paper explains change management factors in the post-implementation phase of information systems as they are not adequately addressed in existing literature. The conceptualization of the change management framework draws on the integration of the Unified Theory of Acceptance, Use of Technology and Effective Use Theory and nine change management factors as facilitating conditions. The paper concludes that effective use of EAS is realized through change management factors (i.e., user training, top management support activities, information flow, planning EAS as a change, change shared vision, performance measurement, user involvement and change recognition, user satisfaction and effective communication). This study further adds the indirect mechanisms (i.e., technology use and IS adaptive use) through which the change management factors can impact effective use. The study provides a useful guide to the practitioners and researchers to explain the change management strategies for the effective use of information systems and improve it. This paper also proposes that future studies adapt and/or empirically test conceptual change management apparatus for effective use to ascertain its validity within various contexts.
DOI 10.20525/ijrbs.v13i1.30442 Crossref citations3 OpenAlex citations
JOURNAL ARTICLEJan Roan Neethling · Daniel Meyer
International Journal of Research in Business and Social Science · 2024
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The article evaluates stakeholders’ perceptions of the functionality and sustainability of selected industrial development zones (IDZs) in South Africa, including the COEGA IDZ, the country’s largest, and the East London IDZ, the country’s most productive. The study followed a qualitative research design with structured interviews with IDZ stakeholders in the Eastern and Western Cape. The findings lean towards relatively positive perceptions but highlighted the need for more government support to ensure sustainable economic contributions. Challenges such as limited electricity supply (load shedding), lack of public service delivery, and inadequate government management must be addressed for the sustainability of existing IDZs and the establishment of new ones. The study also raises concerns about IDZs’ links to local businesses and their ability to meet local community needs through employment opportunities. The findings provide valuable insights into IDZs in a developing country, serving as a basis to enhance industrialisation in Africa through the efficient management of such zones.
DOI 10.20525/ijrbs.v13i1.31181 Crossref citations2 OpenAlex citations