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Fourth Industrial Revolution (4IR) as the transformation agenda of the world driven by digital technologies has heralded a significant and drastic shift from normal societal ways of doing things to a more advanced well-knit society. In a bid to enhance efficient service delivery and good governance South African municipalities should also join the bandwagon and adopt 4IR technologies in its operations. The study therefore unpacks the challenges and opportunities for adopting 4IR technologies in South African municipalities. The study being qualitative relied on purposively written records to gather data which was then analysed using thematic and content analysis techniques. The study established that South African local authorities are still lagging behind in terms of investing in 4IR technologies and they also face 4IR capacity building challenges. Similarly, SA municipalities should therefore embrace the conspicuous opportunities heralded by 4IR to address the attendant challenges and enhance efficient service delivery in its localities. 

To improve the delivery of services, municipalities in South Africa are implementing information and communication technology (ICT) initiatives. The use of digitalization thus demands municipalities to introduce e-government services. With adequate resources and training, some municipalities also aim to advance their status as smart cities. However, However, not all municipalities are equipped to operate ICT-based services.  The article aims to explore this situation in the City of Ekurhuleni Metropolitan Municipality (herein referred to as CoE). The article is qualitative in nature and the data collected is analyzed descriptively. The article utilizes the triangulation of data (document review, literature review, interview) to strengthen validity and reliability in the research process. The findings explore the challenges related to leadership in the municipality that requires a willingness to adopt, adapt and implement ICT initiatives for smart governance; ICT infrastructure that requires a municipality to allocate adequate budget to smart governance platforms, training of employees to equip them to operate digitalized processes, to state a few. Overall, the study considers the status and implementation levels of ICT and smart governance in the CoE to be unsatisfactory and requires policy recommendations for effective realization to become a smart city. The article offers policy recommendations emphasizing incorporating ICT in municipal budgets to invest in digital infrastructure.