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INDEXED PUBLICATIONS2
CROSSREF CITATIONS2
CROSSREF · CITED PUBLICATIONS50.0%
CROSSREF · MEAN CITATIONS1.0

Crossref citation coverage: 2 / 2 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

2 publications

JOURNAL ARTICLE

Differentiation strategy, firm structure and performance of star rated hotels

Jane Nyokabi Njuguna · Juliana Namada · Maina Muchara

International Journal of Research in Business and Social Science · 2019

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It is estimated that emerging economies will get over 1 billion international tourists by the year 2030. Strategic management researchers have severally recommended credible research in the area of strategy-structure coalignment in the hospitality industry. The purpose of this study was to analyze the influence of differentiation strategy-firm structure coalignment on performance of star rated hotels in Kenya. This study adopted positivism research philosophy and a descriptive-correlative research design. The population consisted of general managers and functional managers from Kenya’s three, four and five star rated vacation and town hotels as at 2018. Multi-stage sampling that included proportionate stratified sampling and simple random sampling was used. 267 hotel managers were sampled out of which 253 managers responded. The extent to which the hotels were pursuing differentiation strategy was measured by an analysis of the responses to the multi-item Likert scale questionnaire. Structural equation modeling was used for hypothesis testing. The study concluded that differentiation strategy-firm structure coalignment has no significant influence on performance of star rated hotels in Kenya. The study however revealed that differentiation strategy directly and positively affects hotel performance. This study recommends hotel managers to pursue a differentiation strategy that sets their hotel apart from others as this has direct positive effects on the performance of hotels.

DOI 10.20525/ijrbs.v8i6.4982 Crossref citations4 OpenAlex citations
JOURNAL ARTICLE

Focus strategy-firm structure fit and performance of star rated hotels in Kenya

Jane Nyokabi Njuguna · Maina Muchara · Juliana Namada

International Journal of Research in Business and Social Science · 2019

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The purpose of this study was to examine the influence of focus strategy-firm structure fit on the performance of star-rated hotels in Kenya. The study adopted the positivism research philosophy and descriptive-correlative research design. Multi-stage sampling that included proportionate stratified sampling and simple random sampling was used. The sample consisted of 267 general managers and functional managers from Kenya’s three, four and five star rated vacation and town hotels as in 2018. 253 managers responded out of which 59 respondents were found to represent hotels pursuing a focus strategy. Structural equation modeling was used for hypothesis testing. The study concluded that focus strategy-firm structure fit has a significant influence on the performance of star-rated hotels in Kenya. The study recommends that a hotel’s pursuit of focus strategy be internally consistent with its organizational structure.

DOI 10.20525/ijrbs.v8i5.4690 Crossref citations2 OpenAlex citations