Organizational Readiness and Digital Expansion in Small Enterprises: Evidence from Bangladesh
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Digital expansion is conceived as a firm-level consequence after adoption, capturing both the breadth and depth of digital tools usage in operational and customer-facing business operations. The study investigates five readiness dimensions based on survey data of 388 small firms: capital adequacy, technological infrastructure, digital literacy, preference adaptation, and marketing investment. The results suggest that capital adequacy and digital literacy are positively and significantly related to digital expansion whereas technological infrastructure, preference adaptation and marketing investment are not statistically significant in the estimated model. Coefficient-comparison tests also imply that the important internal readiness variables are more strongly related to digital expansion than the market-oriented readiness variables. This study contributes to the literature on digital transformation in small firms by showing that, in a resource-constrained emerging-economy environment, internal financial and capability-related conditions are more strongly associated with digital expansion than market-facing readiness. The results have substantial implications for Bangladesh suggesting that digital financial support should be coupled with digital literacy development and targeted capability-building for small companies.