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Currently, South African government departments is inundated with common dire predicaments prominently manifested in the form of lack of punctuality, frequent leave requests, lack of engagement and poor management of employee wellbeing, resulting in high absenteeism rates. Flexible working schedules ameliorate the level of contentment and performance, which has been discovered to benefit both the employer and employee. There are limited previous studies done in the South African Public Sector on the subject of adopting flexibility conditions in the workplace. The empirical evidence on the subject is still sparse for the transitional economy like South Africa. Hence, this study sought to investigate the flexible work arrangements in the public organisation. The study adopted an exploratory design and a qualitative approach. A qualitative research approach was chosen for the study because it provided an opportunity to explore the research objectives in greater detail. The sample size and strategy used comprised organising focus group interviews as well as individual interviews, using a sample of 10 participants from different levels of the organisation. The findings of the study revealed that offering flexibility could help and support the emotional health of the employees. The study also found that a call for a flexible work strategy is of interest to most employees as it provides work-life balance. The organisation should consider implementing and making provision for flexible working arrangements which in turn improve job fulfilment, increase work and life, motivate employees, reduce absenteeism and increasing the quality of service delivery at all organisational levels.

Shift work has become a necessity in various professions, including law enforcement, to ensure the continuous operation of essential services. The implementation of 12-hour shifts has become common practice in police departments, aiming to meet the demands of public safety. However, the implications of such extended work periods on the personal lives of police officers are significant and warrant exploration. This study focuses on examining the effects of a 12-hour shift schedule on police officers within the South African Police Service (SAPS) stationed in the City of Tshwane, Gauteng province, South Africa. Through qualitative research methods, data was collected from eight police officers with a minimum of two years of experience through face-to-face interviews. Thematic content analysis was used to analyse the data systematically. Findings reveal that the 12-hour shift system presents challenges in maintaining a healthy work-life balance, impacting officers' social and familial responsibilities, participation in cultural and religious activities, and overall well-being. Officers expressed concerns about fatigue, limited time for family and leisure activities, and conflicts with personal commitments. Addressing these challenges is crucial for enhancing the health and effectiveness of police personnel and ensuring a positive work-life balance. This study contributes to the existing body of knowledge by shedding light on the nuanced effects of the 12-hour shift system on police officers' personal lives, particularly in the South African context. Recommendations were also made to address the effects of the shift system on officer’s personal life.