JOURNAL ARTICLEHlengiwe Hlobisile Khoza · Ricky Munyarandzi Mukonza
International Journal of Research in Business and Social Science · 2025
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This article examines the load-shedding crisis in South Africa, primarily emphasising its disruption of digital development and its hindrance to the nation's ability to fulfil the requirements of digitalisation and the Fourth Industrial Revolution (4IR). The report aimed to evaluate the impact of digitalisation on community development following COVID-19. The South African government has implemented strategies aimed at addressing the crises of unequal access to digital resources in communities; however, the ongoing load-shedding crisis continues to hinder progress by imposing daily power cuts, thereby exacerbating the digital divide. It is essential to acknowledge that COVID-19 has compelled the government and private sector organisations to transition into the digital era, where operations are conducted without physical presence, relying on technical innovations. The research concluded that the government has insufficiently addressed the issue of load-shedding, now referred to as load-reduction, and has demonstrated an incapacity to implement effective systems to respond to the crises. The study contends that the issue of load-shedding in South Africa can be mitigated if the government invests in nations with sufficient energy connectivity to support digital advancement. The study asserts that the nation will lag in benefiting from digitalisation unless the obstacles impeding it are promptly resolved. The study employed a qualitative methodology, enhanced by a critical evaluation and analysis of secondary data obtained from electronic documents. The study substantially identifies deficiencies related to the load-shedding issues and proposes ways to aid the government in effectively addressing these crises, ensuring equitable access to technology, and bridging the South African digital divide.
DOI 10.20525/ijrbs.v14i6.38672 Crossref citations2 OpenAlex citations
JOURNAL ARTICLEHannah M Dunga
International Journal of Business Ecosystem & Strategy · 2025
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The COVID-19 pandemic has highlighted the critical role of access to information in determining socioeconomic outcomes, especially in the context of poverty alleviation. This study explores the nexus between access to information and poverty in South Africa, emphasizing the role of digital connectivity in socio-economic development using data from the General Household Survey (GHS) 2023 collected by STATSSA. Through logistic regression analysis, the study examines the impact of internet access and other information channels on poverty levels, with a particular focus on marginalized groups, including female-headed households. Using regression analysis and descriptive statistics, the findings reveal that access to internet services significantly influences household poverty levels. Households with access to mobile internet, Wi-Fi, and other forms of digital connectivity are less likely to experience poverty, highlighting the critical role of technology in improving access to education, employment, and government services. However, significant disparities persist, with approximately 29% of households lacking mobile internet and over 93% without access to public Wi-Fi, exacerbating the digital divide, particularly in rural and low-income communities. The results further indicate that socio-demographic factors, including age, gender, race, and household size, intersect with digital access to shape poverty outcomes. Female-headed and black households are disproportionately affected by poverty, reflecting broader structural inequalities. Limited access to technology among these groups amplifies their vulnerability, emphasizing the urgent need for targeted interventions. The results underscore the importance of addressing information disparities to promote financial inclusion and drive sustainable development in the post-pandemic era. This paper provides evidence-based insights for policymakers to develop targeted interventions that bridge the digital divide and support vulnerable populations in South Africa. The study concludes that improving digital inclusion is essential for addressing poverty, fostering economic mobility, and reducing inequality in the post-COVID-19 era. It calls for policy efforts to enhance internet accessibility and bridge the digital divide, particularly for marginalized populations.
DOI 10.36096/ijbes.v7i2.7641 Crossref citations1 OpenAlex citations