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INDEXED PUBLICATIONS8
CROSSREF CITATIONS41
CROSSREF · CITED PUBLICATIONS100.0%
CROSSREF · MEAN CITATIONS5.12

Crossref citation coverage: 8 / 8 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

8 publications

JOURNAL ARTICLE

Accountability, inclusivity, effectiveness, and leaving no one behind

John Mamokhere

International Journal of Research in Business and Social Science · 2022

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This study aims to shed light on the continued difficulties municipalities in South Africa are having in achieving SDG 6 and also explore the impacts of effective governance principles on ensuring sustainable development. To explore this, the study adopted a qualitative research methodology in a form of a conceptual research design to gather secondary data. The secondary data covering SDG 6 challenges and effective governance principles were reviewed and synthesized. Different databases were used to review data from July through October 2022, such as Google Scholar, Google, Sabinet, Scopus, and other online platforms. Different keywords were used to guide and search the existing relevant literature. Secondary data was analyzed using a critical discourse analysis approach. Because of South Africa's lax governance standards, the theoretical findings of this study demonstrate that there are growing concerns about achieving SDG 6 in the near future. However, it can be agreed that progress toward effective governance has been encouraged and promoted, but the challenges remain. Therefore, the study recommends effective and inclusive governance because, without it, South Africa will not achieve its socio-economic goals, like SDG 6. South Africa should put in place structures that support constitutionalism, accountability, democracy, and good governance if it is to meet its development objectives. It is important to overcome lax governance, which is characterized by mismanagement, fraud, bribery, corruption, and a lack of accountability, transparency, and public participation. Again, South Africa should have an efficient government that works to fulfil the localized SDGs and responds to community desires and aspirations enshrined in the Municipal Systems Act (Act 32 of 2000)

DOI 10.20525/ijrbs.v11i10.22064 Crossref citations5 OpenAlex citations
JOURNAL ARTICLE

Leaving no one behind in a participative integrated development planning process in South Africa

John Mamokhere

International Journal of Research in Business and Social Science · 2022

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The purpose of this study is to explore the IDP process for improved public participation and thereafter assess the barriers to the design and implementation of the IDP. The IDP process was developed to improve strategic planning and ensure that no one is left behind at the grassroots. This was done by promoting public participation in municipal affairs. Many South African municipalities have been struggling to use the IDP process to improve public participation. A mixed-methods approach to investigate the participative IDP process and barriers, using the Greater Tzaneen Municipality (GTM) as a case study was adopted. The methodology included 400 respondents who were chosen through a probability sampling technique and probed to complete the online survey using a closed-ended questionnaire guide, and 10 respondents were also chosen through a non-probability sampling technique and were face-to-face interviewed using a semi-structured interview guide. The key results revealed that poor public participation exists in the study area due to a lack of encouragement from responsible authorities. Many barriers hinder the effective design and implementation of the participative IDP process, such as protests, working in silos, a lack of institutional resources to address the competing needs of communities, and a lack of transparency, accountability, and consultation. Lastly, the lack of oversight by the municipality in the adoption of e-participation has been discovered as a barrier to the design and implementation of participative IDP process during the COVID-19 pandemic. The study concludes by providing a few recommendations to enhance participative IDP process. The GTM should at all times uphold democratic principles by ensuring active and effective public participation, transparency, and accountability in municipal affairs. South African municipalities, especially GTM, should develop innovative institutional and organizational skills to make better use of their resources, solve socioeconomic barriers, and enhance service delivery.

DOI 10.20525/ijrbs.v11i10.22388 Crossref citations10 OpenAlex citations
JOURNAL ARTICLE

Assessing results-based personnel performance system in the Ministry of Home and Child Care, Zimbabwe

Mervis Chiware · Shikha Vyas-Doorgapersad

International Journal of Research in Business and Social Science · 2022

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A formal performance management (PM) system was adopted and put into place in Zimbabwe in 1995 because of many suggestions made by the Public Service Review Commission (PSRC). However, the human resource management (HRM) period since the 1980s has had flaws that led to the implementation of the Results-Based Personnel Performance System (RBPPS) in 2005, particularly in terms of the Africanisation drive following Zimbabwe's independence and the PM system that followed in 1995. The study's objective is to examine the effectiveness of RBPPS in improving the Ministry of Health and Child Care (MOHCC) performance in Zimbabwe. Information was gathered and compiled using a qualitative research methodology. The research identified elements that contributed to PM's failure in the MOHCC, including management's lack of commitment, a lack of ongoing training, and flaws in the planning and execution of PM. As a result, the government eventually implemented the RBPPS to improve the PM process. The study considers empirical and scholarly findings that may lead to more significant outcomes for Zimbabwe's public sector.

DOI 10.20525/ijrbs.v11i7.19991 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Factors influencing the implementation of knowledge management in the South African government

Lance Barbier · Robertson Tengeh

International Journal of Research in Business and Social Science · 2022

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Although Knowledge Management was introduced as a Key Performance Indicator (KPI) for all senior management in South Africa 15 years ago, its implementation has been slow and inconsistent. This paper aimed to identify the factors that contribute to or deter the implementation of Knowledge Management in the South African government. The issue was explored through a review of literature on Knowledge Management, as well as results of an interview and questionnaire completed by government officials doing Knowledge Management practitioner work in the South African government. The quantitative data was analysed using DATAtab. The findings identified two key factors that deter the implementation of Knowledge Management in the South African government: most departments in the South African government do not value Knowledge Management, and public officials responsible for implementing Knowledge Management in their departments lack implementation skills. A lack of research on Knowledge Management in developmental governments exists. More research on this subject is necessary. The research will benefit Knowledge Management and Public Administration practitioners alike.

DOI 10.20525/ijrbs.v11i7.20352 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Pragmatic implementation and promotion of good governance principles in realizing Sustainable Development Goal Six (6) in South Africa

John Mamokhere

International Journal of Research in Business and Social Science · 2022

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This article intends to uncover the ongoing challenges that South African municipalities are confronted with in realizing SDG 6 (clean water and sanitation) and also explore common good governance principles for sustainable development. To realize SDG 6, good governance principles should be promoted and pragmatically implemented. This is a conceptual article which assesses secondary data covering SDG 6 challenges and good governance principles. Existing literature was systematically reviewed from Google Scholar, online newsletters, and other databases from May–July 2022. Secondary data was analyzed using a Thematic Content Analysis (TCA) approach. The theoretical findings of this article show that there is growing concern about attaining SDG 6 due to the bad or weak governance practices in SA. In SA, progress on good governance has been encouraging, but challenges remain. Thus, this article recommends good and inclusive governance because, without it, SA will not achieve its socio-economic goals, like SDG 6. If SA is to achieve its development goals, it must establish mechanisms that promote constitutionalism, accountability, democracy, and good governance. Weak governance, which is characterized by corruption, bribery, mismanagement, and lack of public involvement, transparency, and accountability, should be addressed. SA should have sound governance that is responsive to community needs and fights toward the achievement of the localized SDGs.

DOI 10.20525/ijrbs.v11i6.19219 Crossref citations10 OpenAlex citations
JOURNAL ARTICLE

Including the excluded in the integrated development planning process for improved community participation

John Mamokhere · Daniel F Meyer

International Journal of Research in Business and Social Science · 2022

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This article aims to assess the Integrated Development Planning (IDP) process for improved community participation. The IDP process was developed to improve strategic planning and community participation at the municipal level. Many South African municipalities have been struggling to use the IDP process to improve community participation. The methodology included 400 respondents who were chosen through a probability sampling technique and probed to complete the online survey using a closed-ended questionnaire guide, and ten respondents were also chosen through a non-probability sampling technique and were face-to-face interviewed using a semi-structured interview guide. The key findings revealed that poor community participation exists in the study area due to a lack of encouragement from responsible authorities. The Tzaneen municipality does not provide adequate feedback to the communities, and the inputs of the communities are not considered. There is a continuous lack of community consultation during the annual review of the IDP. The ineffective IDP process for improved community participation presents several challenges. Thus, this article concluded by providing a few recommendations to enhance the application of the IDP process and community participation. The Tzaneen municipal area should at all times uphold democratic principles by ensuring active public participation, transparency, and openness in municipal affairs. It also recommends making it easier for marginalised and previously disadvantaged people to participate in municipal policy and decision-making without prejudice. South African municipalities, including Tzaneen municipality, should develop and innovate institutional, and organisational capabilities to better utilise their resources, mitigate socio-economic challenges and enhance service delivery.

DOI 10.20525/ijrbs.v11i4.180610 Crossref citations15 OpenAlex citations
JOURNAL ARTICLE

Personnel Reform: Perspectives on Civil Servants Promotion in Indonesia

Syarif Ali · Agus Kusmana

International Journal of Research in Business and Social Science · 2022

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This study aims to identify problems in the implementation of bureaucratic reform in the field of employment, especially civil servants’ promotion. This study is carried out using a qualitative approach with the case study method. The data collection technique is done using observation, documentation study, and interviews with two key informants. The data is then analyzed in several stages, namely data reduction, data display, and conclusion drawing. The findings indicate that there is an injustice and non-transparent phenomenon in civil servants’ promotion, especially in the initial promotion, promotion by extraordinary work performance, and promotion by graduation certificate. This condition has the potential to cause corruption, collusion, and nepotism, and might reduce employee performance in providing public service.

DOI 10.20525/ijrbs.v11i3.17291 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Talent management: A 'recipe' for public service delivery in the fourth industrial revolution

Elvin Shava · Shikha Vyas Doorgapersad

International Journal of Research in Business and Social Science · 2022

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The article was based on an interpretive paradigm, which adopts a qualitative desktop review approach. Various document sources that inform 4IR and talent management within the local government context in South Africa were employed. The two cities of Johannesburg and Ekurhuleni were used as case studies to examine their talent management strategies in the 4IR. The analysis of documents has shown that the 4IR can enable accelerated delivery of services; increase access to services; improve community participation; and more significant social accountability. Nevertheless, some municipalities in South Africa do not have enough resources and skills capacity to implement ICT/4IR measures to improve services; hence managing talent in key technical jobs has become an impediment. The absence of institutional readiness among local municipalities is a huge deterrent to managing talent needed to drive service delivery in the 4IR. The study concludes that to achieve efficient public service delivery within the 4IR, local municipalities should retain talent to manage the digital technologies that demand skilled expertise. The article recommends the government develop policies that offer guidance to local municipalities on managing specified sets of talents that are deemed crucial to enhancing socio-economic development in the 4IR.

DOI 10.20525/ijrbs.v10i8.15046 Crossref citations12 OpenAlex citations