JOURNAL ARTICLEYunus Indra Purnama
International Journal of Research in Business and Social Science · 2025
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This study aims to determine the influence of differentiation strategies, product quality, and price on purchasing decisions in Mataram coffee shops. The type of research used in this research is quantitative research. Meanwhile, the data used in this study is primary data obtained from respondents' answers to the questionnaire to be shared. The sampling method uses the accidental sampling method. The population in this study is visitors to Mataram coffee shops every day. The sample in this study was 75 respondents. The data analysis in this study used multiple linear regression using validity test, reliability test, multiple linear regression analysis test and t hypothesis test and determination coefficient test with the SPSS 26 For Windows statistical application program. The results of this study show that differentiation strategies, product quality, and price have a positive and significant effect on consumer purchasing decisions. Mataram coffee shop management should improve marketing strategies in the form of more competitive prices, good product quality, and innovative differentiation strategies in an effort to improve purchase decisions. By implementing the right differentiation strategy in mataram coffee shops. By implementing the right differentiation strategy, Mataram coffee shops can increase the attractiveness of their products, attract new customers, and build long-term loyalty. Therefore, differentiation remains an element that needs to be strengthened to strengthen the business position in the midst of fierce competition.
DOI 10.20525/ijrbs.v14i5.43090 Crossref citations0 OpenAlex citations
JOURNAL ARTICLENorman Mahohoma · Albert Tchey Agbenyegah
International Journal of Business Ecosystem & Strategy · 2025
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In the face of heightened global competition, micro and small enterprises (MSEs) in Durban, South Africa, face challenges such as limited resources and restricted market access, which hinder their ability to achieve sustained growth and profitability. This study aims to examine the influence of the 4Ps marketing mix on the performance of MSEs. A cross-sectional, descriptive study with a quantitative research design was employed. Data was collected from 217 MSEs using structured questionnaires, and the analysis was conducted with SPSS 29. Multiple regression analysis was used to examine the relationship between the 4Ps (product, price, promotion, place) and MSEs' performance. The findings show that pricing decisions are a significant determinant of performance, while product diversity does not necessarily enhance business outcomes, emphasizing the importance of strategic product management. Promotional efforts, while positive, were statistically insignificant, indicating complexities in their impact. The relationship between physical location (place) and performance was weak, suggesting a need for MSEs to optimise distribution channels through omnichannel strategies. In conclusion, MSEs can improve performance by refining promotional strategies, leveraging pricing and optimising distribution networks. Further research is suggested to explore the generalizability of these findings across different industries and additional factors influencing marketing strategies.
DOI 10.36096/ijbes.v7i2.5930 Crossref citations0 OpenAlex citations