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INDEXED PUBLICATIONS186
CROSSREF CITATIONS512
CROSSREF · CITED PUBLICATIONS68.3%
CROSSREF · MEAN CITATIONS2.75

Crossref citation coverage: 186 / 186 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

186 publications

JOURNAL ARTICLE

Improving the efficiency of human resources with the use of new technologies and reorganization process

Arben Tërstena · Arta Jashari Goga · Bujar Jashari

International Journal of Research in Business and Social Science · 2019

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Information technology (IT) as a structural factor and instrument transforms the architecture of organizations, business processes, and communication which is increasingly integrated into human resource management (HRM). It is an important part of the human resources work process. IT is designed to support HR professionals at all stages of management. This paper is focused on analyzing how information technology affects the improvement of human resource efficiency. The survey was conducted in private enterprises in Ferizaj, region (Kosovo), through questionnaires. Twenty employees/managers of manufacturing enterprises were surveyed who were well informed about the role of human resources in general and the impact on the efficiency of information technology. The results of the empirical study show that the use of new information technology improves the efficiency of HR and enhances the performance of the enterprise.

DOI 10.20525/ijrbs.v9i1.6067 Crossref citations20 OpenAlex citations
JOURNAL ARTICLE

The origin of oil palm social conflict in Laman Satong, Ketapang, Kalimantan Barat, Indonesia

Slamet Haryono · Rizabuana Ismail · Zulkifli Lubis · Sismudjito Sismudjito

International Journal of Research in Business and Social Science · 2019

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This research aims to describe the process and reveal the origin of social conflict in the incoming oil palm investment. Twelve Subjects are involved in this research, located in Laman Satong Village, Ketapang District, Kalimantan Barat Province, Indonesia in February-May 2019. The results showed that a threat to society's identity meaning which depends on the forest was an origin of social conflict. The incoming of oil palm investment was considered as a threat because of the limited formal communication channel, through socialization meetings This limitation indicated to slow down their stock of knowledge renewal, that related to their future fate. Thus, it creates worries that caused resistance and internal community conflict itself. Academically this research contributes to establishing the social conflict theory and stock of knowledge concept in terms of conflict in the incoming of oil palm investment.

DOI 10.20525/ijrbs.v9i1.6000 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Dynamics of capital adequacy and profitability of internationalized deposit money banks in Nigeria

Nenubari Ikue John · Emeka Nkoro

International Journal of Business Ecosystem & Strategy · 2019

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The study examined the dynamic responses of profitability indexes to capital adequacy ratios of authorized internationalized deposit money banks in Nigeria. The data were sourced from the financial year books of the deposit money banks and analyzed with static and dynamic panel estimators. The static estimator shows that the banks have differences in managerial style, size and profitability. Also, it was revealed that return on asset and return on equity responded positively to asset size, efficiency of the use of asset and current ratio in the static models and they were highly significant. However, they were insignificant in the dynamic specifications except asset size that was significant in the return on asset model showing a weak dynamic response of profitability to capital adequacy ratios. Hence the study recommended that Banks should improve their share based as to increase the asset as this will improve profitability.

DOI 10.36096/ijbes.v1i4.2841 Crossref citations3 OpenAlex citations
JOURNAL ARTICLE

Indirect investment and financial performance of the real estate sector in Nairobi county Kenya

William Suley Menges · Kevin Getii Moranga

International Journal of Business Ecosystem & Strategy · 2019

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The purpose of this study was to assess the effect of indirect investment on the performance of real estate in Nairobi County Kenya. The independent variables for indirect investment were: investment trusts, exchange-traded funds, commingled funds, and infrastructure funds. The dependent variable was the performance of real estate in Nairobi County Kenya. Secondary data was collected from the real estate’s online sources and some from the company offices and analyzed using multiple regression analysis. Both descriptive statistics and inferential statistics were determined. The study was only able to collect secondary data from 45 real estate companies out of the target population of 69 registered by KPDA in 2015 as it was hard to get data of the rest either from online sources or from the company offices. With the aid of STATA 12.0 software and Excel software, quantitative results were tabulated and presented in the form of charts, bar graphs, and narratives. The study found an existing relationship between the performance of the real estate sector and the Investment Trust Fund, the Exchange Trust Fund, the Commingled Fund, Infrastructure Fund. The study concludes that most of the coefficients were significant. The study also concludes that there is a relationship between the performance of the real estate sector and the Investment Trust Fund, Exchange Trust Fund, Commingled Fund, Infrastructure Fund when these components are considered together, they affect Performance.

DOI 10.36096/ijbes.v1i4.2850 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Tax revenue and private domestic investment: Evidence from Nigeria

Richard Umeokwobi · Emeka Nkoro

International Journal of Business Ecosystem & Strategy · 2019

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This paper investigated the impact of tax revenue on private domestic investment in Nigeria from 1980 to 2018 using the modified ordinary least squares- Autoregressive distributed lag (ARDL). The paper used oil revenue, non-oil revenue, and Corporate Income Tax (CIT) as the independent variables while Private Domestic Investment (PDI) is the dependent variable. Oil revenue and non-oil revenue were used as a proxy for oil and non-oil tax. These data were obtained from secondary sources- central Bank of Nigeria, World Bank database and Federal Inland Revenue service statistical bulletin. The result showed that a long-run relationship exists between the aforementioned variables. Also, the paper revealed that oil and non-oil do not have a significant impact on PDI but CIT has a positive and significant impact on PDI. The paper recommends that proper measures/reforms should be put in place in order to reduce the impact of tax on private domestic investment in Nigeria.

DOI 10.36096/ijbes.v1i4.2861 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Account representative roles, e filling and MSMEs in tax compliance

Reschiwati Reschiwati · Fran Sayekti · Faisal Arief

International Journal of Business Ecosystem & Strategy · 2019

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MSMEs contribute more than 60% of economic growth. 99% of business operators in Indonesia are MSMEs. However, the contribution of MSMEs in tax revenue is still low. The government has sought to improve tax compliance for the MSME sector by the existence of an Account Representative position (AR) and an online reporting system, namely E Filling. This study aims to determine whether the role of Account representative (AR) and the use of E Filling can affect the compliance of MSMEs in reporting tax. The data used are MSMEs in the area of the Primary Tax Office in Duren Sawit. The number of questionnaires distributed was 120 and could be processed was 95 questionnaires. The analytical tool used is the Structure Equation Model (SEM). The results conclude that the value of the role of AR and the use of E-Filling affect the compliance of MSMEs in reporting taxes partially and simultaneously.

DOI 10.36096/ijbes.v1i4.2870 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Influence of relationship management on organizational performance among insurance companies in Kenya

Grace Mwangi · D.M. Gichuhi · S.M Macharia

International Journal of Research in Business and Social Science · 2019

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This study sought to establish the influence of understanding, stakeholder requirements, good rapport with stakeholders, healthy competition with competitors, conflict resolution, and effective communication on organizational performance among insurance companies in Kenya. Positivism research philosophy was adopted for the study. Descriptive and explanatory cross-sectional research designs were used. Data analysis was conducted using descriptive statistics and inferential analysis. The study concluded as follows: (i) Understanding stakeholder requirements, creating and maintain good rapport with stakeholders, healthy competition with competitors, conflict resolution and effective communication were deployed to a moderate extent in insurance companies in Kenya, (ii) There was a strong positive correlation between organisation performance, understanding stakeholder requirements, good rapport with stakeholders, conflict resolution, and effective communication, (iii) There was a weak positive correlation between organisation performance and healthy competition, (iv) Understanding stakeholder requirements, creating and maintain good rapport with stakeholders, healthy competition with competitors, conflict resolution and effective communication had significant influence on the performance of insurance companies in Kenya. (v) Relationship management has a significant influence on organizational performance.

DOI 10.20525/ijrbs.v9i1.5800 Crossref citations3 OpenAlex citations
JOURNAL ARTICLE

Diversity perspectives in teamwork

Nanik Suryani · Ade Rustiana · Muhsin Muhsin · Wisudani Rahmaningtyas

International Journal of Research in Business and Social Science · 2019

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This study aims to examine the implementation of diversity in different work teams. The observed aspects include the process of recruitment, cooperation between members, educational background, and division of workload. This research using a qualitative approach, interviews were conducted with 20 informants from 6 work teams. This study concludes that (i) the recruitment process was the absolute right of the leadership, (ii) Some work teams need members who have an educational background that is appropriate to their field of work, (iii) several junior lecturers complained about the quantity of work that was not comparable to other team members.

DOI 10.20525/ijrbs.v9i1.6073 Crossref citations3 OpenAlex citations
JOURNAL ARTICLE

A link between top managers’ perception and corporate social responsibility

Milkiyas Ayele Tefera · He Yuanqiong · Liu Luming

International Journal of Research in Business and Social Science · 2019

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Though it is called corporate social responsibility (CSR), it is the people in the organization particularly, top managers who develop and get implemented corporate social policies. Organization behavior is the reflection of their top managers. However, exploration of the role of top managers in spreading CSR in the organization is scant in the literature. The purpose of this paper is to explore the impact of top managers’ CSR perceptions on firm-level CSR in Ethiopia. Structured questionnaires were used to collect data from 294 executive managers of four sectors, namely textile, food, bank, and floriculture industries. Multiple hierarchical regression and process macro 3.3 were employed to analyze the data with the aid of SPSS. The analysis reveals that top managers’ CSR perception is a significant predictor of firm-level CSR behaviors. The result also shows that corporate ethical culture fully mediates the relationship between top managers’ CSR perception and organization CSR. Moreover, transformational leadership has a moderating effect between the direct top managers’ CSR perception and firm-level CSR relationship.

DOI 10.20525/ijrbs.v9i1.6054 Crossref citations7 OpenAlex citations
JOURNAL ARTICLE

Effect of customer loyalty program on customer satisfaction and its impact on customer loyalty

Salihah Khairawati

International Journal of Research in Business and Social Science · 2019

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The aim of this research is to examine the effect of the customer loyalty program on customer satisfaction and its impact on customer loyalty. This program is developed by the company in order to increase customer satisfaction. Optimal customer satisfaction will be able to create customer loyalty. For a company, customer loyalty will guarantee the company’s income to be constantly optimal. The research is conducted using the survey method involving 110 customers and 100 feasible data used. The sampling technique used is judgment sampling and data collected through the questionnaire. It uses SEM in examining hypotheses assisted by software AMOS version 20.0. Member card significantly affects customer satisfaction, while discount promo has no significant effect on customer satisfaction and it also doesn’t affect customer loyalty. Member cards and discount promo have a direct effect on customer loyalty. In general, it can be understood that the customer loyalty program applied by Alfamart either member card or discount promo affects customer satisfaction and has an impact on customer loyalty. This research gives input to retail business managers in managing customer satisfaction through the proper development of customer loyalty programs.

DOI 10.20525/ijrbs.v9i1.60340 Crossref citations93 OpenAlex citations
JOURNAL ARTICLE

Corporate Governance, Financial Performance and Firm Value;

Evans machero Ochego · Job Omagwa · Stephen Muathe

International Journal of Finance & Banking Studies · 2019

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Firm value is dependent on corporate which leads to increased value. High valued firms attract more investors. Towards firm value protection, minimum capital requirements were raised by the Central Bank of Kenya from 250 million to 1 billion shillings on commercial banks to cushion bank shareholders value. Despite the increased oversight and regulatory efforts on corporate governance to protect and enhance firm value, some commercial banks have recorded low firm value. Hence, this study sought to investigate the mediating effect of financial performance on the relationship between corporate governance and firm value of commercial banks in Kenya. The study was anchored on Agency Theory. Explanatory research design was adopted. Target population was forty four Kenyan commercial banks, where a census was conducted. Secondary data was collected from published financial statements and bank websites for the period 2009 to 2018. STATA version 13.0 was used for data analysis. Descriptive and inferential statistics specifically panel regression was used in data analysis. The study findings established that there is a statistically significant effect between financial performance and firm value of commercial banks in Kenya. Therefore, the study concluded that firms with good financial performance have high firm value. And as such, these calls for the management of the commercial banks improve financial performance which will go a long way in improving firm value. There is also need for Central bank of Kenya, Capital Markets Authority and Nairobi Securities Exchange to emphasis on corporate governance and short term goals to enable achievement of long term goals .  

DOI 10.20525/ijfbs.v8i4.6087 Crossref citations12 OpenAlex citations
JOURNAL ARTICLE

The Impact of cotton textile sector trends in Cameroon

Nguepi Tsafack Elvis

International Journal of Research in Business and Social Science · 2019

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This study attempts to clarify and evaluate the factors that impact on cotton sector production in Cameroon and differentiate producers `behavior. A description of producers ‘behaviour is made in order to identify their main characteristics, which should shed light on the relationships between cotton textile production , the main producers` characteristics price and non-price variables. An inventory of ongoing sectoral agricultural policies is presented and suggestions are made for formulating alternative policies. The next section presents both a review of agricultural policies and the cotton sector in Cameroon. The third and fourth sections are literature review and cotton belt while the fifth presents the methodology. Discussion and interpretation of the empirical findings is followed by the conclusion and policy recommendations.

DOI 10.20525/ijrbs.v8i6.5670 Crossref citations1 OpenAlex citations
JOURNAL ARTICLE

Valuation effects of cultural disparity on cross border mergers: The evidence from India

Manish Tewari · Pradip Banerjee · Soumen De

International Journal of Finance & Banking Studies · 2019

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The object of this study is to explore the effect of cultural distance on both the long run and short run performance of cross border mergers and acquisitions undertaken by Indian acquiring firms. We utilize buy and hold returns (BHAR), cumulative abnormal returns (CAR) and cross-sectional regression analysis in our study. Adopting the traditional Hofstede measure of cultural distance and other pertinent variables, commonly used to measure cultural differences, we document a negative and statistically significant influence of cultural distance on Indian cross-border M&As and corroborate some of other findings reported in prior research. Also, we find that the BHAR is nevertheless higher when the acquisitions are friendly, paid for 100% cash, and the acquiring firm is large, older and belongs to a business group. The inclusion of the variable ‘business group’ along with industry relatedness and acquirer size provides valuable insights into the Indian cross border acquisition landscape, wherein business groups dominate to a great extent.

DOI 10.20525/ijfbs.v8i4.5510 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The impact of education and training on Export performance of SMEs

Sevdie Zymer Alshiqi Bekteshi

International Journal of Research in Business and Social Science · 2019

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Export is considered a significant aspect of the economy regarding international trade. Many organizations need to improve their staffs’ capacity towards positive export performance. This enrichment of capacity is done through education and skills-specific training. As indicated by Chugan and Singh (2015), upgrading firms' dedication towards exporting is one of such advance approach guaranteeing effective worldwide ventures by them. It is fundamental for the organizations to fabricate their dedication regard to exporting with the goal that they can guarantee powerful and productive activities. Chugan and Singh (2015) additionally expressed that the role pretended by the company's administration is essential as effective worldwide operations require experienced and persuaded personnel. A significant measure of work has been coordinated with upgrading export performance. Most of the work has concentrated on the export conduct of firms at a residential level. Similar work into export conduct is additionally developing with multinational comparisons, for example, by Beamish, Craig, and McLellan (1993) and also territorial comparison, for example, that by Kaynak (1992). Beamish et al. (1993) showed that these sorts of contrasts help recognize differences and likenesses in exporting that are related to provincial, national and universal impacts.

DOI 10.20525/ijrbs.v8i6.5650 Crossref citations7 OpenAlex citations
JOURNAL ARTICLE

Macroeconomic determinants of total factor productivity and its trend in Ethiopia

Adisu Abebaw Degu · Dagim Tadesse Bekele

International Journal of Research in Business and Social Science · 2019

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Total factor productivity (TFP) as a source of economic growth, has been recognized in economic theory for a long period of time. In this research we tried to examine the effect of some macroeconomic factors, which include trade openness, inflation, government expenditure, credit extended and foreign direct investment, and natural disaster drought on total factor productivity and its trend in Ethiopia by using Time series data spanning from 1991 to 2018.  The TFP was computed by using the growth accounting method from Cobb–Douglas production function.  ARDL was used for estimation of the short and long run econometric model.  Accordingly, the trend analysis shows the growth in TFP has been fluctuating over the study period. The result from ARDL indicated that; in long run foreign direct investment, government expenditure and drought negatively and significantly affect TFP. Credit extended is found to affect TFP positively and significantly, while inflation and trade openness are insignificant. Therefore, policies such as; subsidizing domestic firms, effective government spending and making the agriculture sector drought resistant need to be stimulated.

DOI 10.20525/ijrbs.v8i6.5531 Crossref citations4 OpenAlex citations
JOURNAL ARTICLE

Management control system, organizational processes and institutional performance of technical training institutions in Kenya

Clement Karani Mbore · Jane Sang · Joyce Komen

International Journal of Research in Business and Social Science · 2019

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The purpose of this study was to determine the Moderating Effect of Management Control System (MCS) in the relationship between Organisation Processes and Institutional Performance of Technical Training Institutions (TTIs) in Kenya. The study was a cross-sectional survey in nature and used explanatory research design with the population obtained from the TTIs that were registered with the Ministry of Education, Science and Technology (MOEST) and Technical and Vocational Education and Training Authority (TVETA) by 2015. The main research instrument was a closed-ended questionnaire. The hypotheses in this study were tested using Hierarchical Moderated Multiple Regression (MMR) and the study found that organization processes had a significant positive influence on the institutional performance of TTIs in Kenya. The study findings indicated that the estimated coefficient was 0.555 indicating that organization processes had a significant influence on institutional performance. Further, the study found evidence that (i) MCS moderates the relationship between organizational processes and institutional performance, (ii)) MCS had a moderating effect on the relationship between organizational processes and institutional performance of Technical Training Institutions (TTIs) in Kenya.

DOI 10.20525/ijrbs.v8i6.5390 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Corporate governance mechanisms and audit report lag moderated by audit complexity

Wa Ode Irma Sari · Bambang Subroto · Abdul Ghofar

International Journal of Research in Business and Social Science · 2019

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This study aims to verify the correlation between corporate governance mechanisms, reflected independent commissioners, audit committee and audit tenure to audit report lag, and the audit complexity has able to moderate the relationship between corporate governance mechanisms to audit report lag. This study uses a population of manufacturing companies that publish their financial statements on the Indonesian Stock Exchange in 2015-2017. The samples are selected with a purposive sampling method. There is 100 manufacturing company selected as the sample for the period of 2015-2017. This study was tested by using the Moderate Regression Analysis test. The results of this study indicate that the audit committee and audit tenure have a negative effect on audit report lag, but the independent commissioner has an insignificant effect on audit report lag. Audit complexity is proven to increase audit report lag as an increase audit committee. This research provides the capital market authority (OJK) to issue policies and strict sanctions, thus encouraging companies to publish audited financial statements more time.

DOI 10.20525/ijrbs.v8i6.5363 Crossref citations10 OpenAlex citations
JOURNAL ARTICLE

Interplay of relational governance, task conflict, opportunism and their effect on the performance of projects.

Jawad Talha Rehan · Zhao Xuefeng · Rafiq Mansoor

International Journal of Research in Business and Social Science · 2019

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Practitioners and academics have been perplexed over the years by low efficiency and bad performance in construction projects. Several critical factors have been uncovered by previous studies which are governance mechanism, task conflict and opportunism. But an obvious question arises how the mechanism of governance in the presence of conflict can mitigate opportunism. The overarching objective of this study is therefore to create a model to study the effectiveness of these mechanisms of governance in the presence of task conflict. This paper is based on a positivist study philosophy in which a quantitative deductive method was used to collect data from 139 participants. Hypotheses were tested using structural equation modeling (SEM) through SmartPLS3.The research findings show that relational governance affects project efficiency considerably and is helpful in decreasing opportunism and conflict. In addition, there is proof that opportunistic behavior will increase the task conflict among parties but both task conflict and opportunism doesn’t have direct impact on the performance of project

DOI 10.20525/ijrbs.v8i6.5341 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Reengineering mass career acquisition through technical vocational education training counseling in Kenya

Muriu Stephen Macharia

International Journal of Research in Business and Social Science · 2019

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Vocational and Technical Education forms a very key foundation in enabling a nation to achieve aspired MDGs and SDG. Kenya as a country highly depends on technical skills to achieve the Vision 2030 and Sustainable Development Goals. However, this can only be achieved through proper and realistic career counseling information provided by the counseling teachers at the secondary school level. According to KCSE results released every year, the majority of the candidates score below grade C+ especially in 2016 and 2017 though above D- which is the requirement for entrance for proficiency level for TVET courses.  However, the majority of students do not join Vocational or Technical Education due to a missing link between the natures of career counseling services offered at the secondary school level. Counselors have expectations and premise that the majority of the candidates join training at university levels thus package their counseling information on the few ignoring other students.  The objective behind this study was to examine the final results scored by students and the subject choice at secondary school, various career theories, and models that guide career choices formed the foundation for the study. The study used a descriptive design where data was collected through past existing data review from KNEC and one Technical Training Institute over a period of four years. Data was analyzed and presented in tables and figures. Findings revealed that the majority of the candidates (86.92%) of the KCPE candidates scored less than C+ and had no career information on Vocational and Technical Education. The study recommends reengineering of the career guidance in Kenya education system to involve the Ministry, professionals and Human Resource Management experts. 

DOI 10.20525/ijrbs.v8i6.5330 Crossref citations2 OpenAlex citations
JOURNAL ARTICLE

Influence of tax planning on financial performance of manufacturing companies listed at Nairobi Securities Exchange

Simeon Oeta · Richard Kiai · Joseph Muchiri

International Journal of Research in Business and Social Science · 2019

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Taxes form a significant portion of a company’s expenses and in order to increase probable returns, tax planning is vital to financing and investment decisions of an entity. This study sought to find out the influence of tax avoidance on financial performance of all the nine manufacturing firms listed on the Nairobi Securities Exchange during the period 2010-2017. The study was anchored on tax planning theory, capital structure trade-off theory, agency cost theory and political power theory. The study adopted a positivism research philosophy and an explanatory research design. SPSS version 23 was used to analyze data where both descriptive and inferential statistics was done. Multiple linear regression model was adopted to study the association between the variables while utilizing panel data. The study findings showed that there is no significant statistical association between tax planning and financial performance of the manufacturing companies listed in the Nairobi Securities Exchange. The findings indicated that capital intensity, research and development expenditure and company size have a positive insignificant association with financial performance. Further, debt to equity ratio indicated an insignificant negative relationship with financial performance. The study points out that the manufacturing companies should invest more in non-current assets and increase expenditure on the research and development expenditure to realize significant positive impact on financial performance. They should also manage their debt to equity ratios to avoid excess financing costs that may be detrimental to their financial performance.

DOI 10.20525/ijrbs.v8i6.5277 Crossref citations8 OpenAlex citations