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OpenAlex coverage 100.0% · 9/9 recordsLast OpenAlex observation 23 Oct 2026, 11:26 UTC
PUBLICATIONS9In the selected collection
CROSSREF CITATIONS07/9 with known counts
OPENALEX CITATIONS09/9 with known counts
OPENALEX MEAN0.0Per article with a known count
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Publication activity alongside incoming citations.

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Citations received

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2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.

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Institutions

Ibn Haldun University2University of Baghdad1Kenyatta University18/9 records with data

Countries

Kenya2Turkey2South Africa28/9 records with data

Primary topics

Accounting and Organizational Management99/9 records with data
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Lifetime citations by publication year

Crossref and OpenAlex · separate totals for the same publication cohorts

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Latest lifetime totals, grouped by the cited article’s year. These are not citations received in that year.

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Citations received each year

OpenAlex · incoming citation links grouped by citing-work year

OpenAlex

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2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.

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Annual history: 9/9 articles. Latest history observation: 2026-10-23T11:26:33.399378+00:00. Source totals are never added together.
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Bussecon Review of Social SciencesInternational Journal of Business Ecosystem & StrategyInternational Journal of Finance & Banking StudiesInternational Journal of Research in Business and Social Science

Publications

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Crossref citations

Latest lifetime totals · grouped by publication year

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OpenAlex citations

Latest lifetime totals · grouped by publication year

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OpenAlex · Citations received

By year of the citing work · 2017–2026

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2026 is year to date. Crossref and OpenAlex lifetime charts share a citation scale. Unknown observations appear as gaps; known zero stays zero. Annual receipts use available OpenAlex histories and may not sum to lifetime totals. 0 undated publications excluded from publication-year charts.

Full analytics report All distributions, publications, comparisons & data provenance
9 MATCHING PUBLICATIONSExplore results →Export CSV ↓
INDEXED PUBLICATIONS9
CROSSREF CITATIONS0
CROSSREF · CITED PUBLICATIONS0.0%
CROSSREF · MEAN CITATIONS0.0

Crossref citation coverage: 7 / 9 publications (77.8%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

OpenAlex / Separate citation source

A broader view of this research

DOI-matched OpenAlex observations for the same selected publications. These counts are separate from Crossref and are never added together.

OPENALEX CITATIONS0
DOI MATCH COVERAGE100.0%9 / 9 publications
MEAN · KNOWN COUNTS ONLY0.09 known · 0 unknown
MEDIAN · KNOWN COUNTS ONLY0

Observation range: 21 Oct 2026 07:22 UTC — 23 Oct 2026 11:26 UTC. Missing matches are not zero citations. Previous observations may remain if a refresh fails or a DOI no longer matches.

OpenAlex citation distributionNo citations91–506–20021+0Unknown0

Institutions, countries & topics

OpenAlex affiliations and primary-topic classification. Each publication counts once per institution or country; multi-affiliated publications appear in multiple groups, so percentages can sum above 100%. Countries describe author affiliations, not nationality. Topics use one primary topic per publication.

Institutions

8 / 9 with data · 1 missing or unmatched. Percentages use all 9 selected publications.

Countries

8 / 9 with data · 1 missing or unmatched. Percentages use all 9 selected publications.

Primary topics

9 / 9 with data · 0 missing or unmatched. Percentages use all 9 selected publications.

Citation year / OpenAlex

Citations received over time

Incoming citations to the selected publications, grouped by the year of the citing work. This is separate from lifetime citation totals grouped by the cited article’s publication year.

The publication filters above define which articles receive the citations. The citation-year range below only controls this chart and the incoming-citation comparison. Removing publication-year filters includes older articles’ incoming citations too.

Annual history available for 9 / 9 selected publications. Supported display window: 2017–2026; 2026 is incomplete. Within a successfully fetched ten-year window, omitted years mean zero. Missing histories and years beyond a saved observation’s window remain unknown (—); partial coverage can understate totals.

Annual-history observations (UTC): 2026-10-21T07:22:58.510695+00:00 — 2026-10-23T11:26:33.399378+00:00. Older observations may be retained after failed or incomplete refreshes.

OpenAlex · Citations received by year

10.50 2017 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 9/92018 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 9/92019 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 9/92020 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 9/92021 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 9/92022 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 9/92023 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 9/92024 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 9/92025 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 9/92026 · All selected publications · OpenAlex · Citations received by year: 0 · Annual history coverage 9/9 2017201820192020202120222023202420252026
View openalex · citations received by year data & coverage
Citation yearJournal / scopeOpenAlex · Citations received by yearPublicationsAnnual history known
2017All selected publications099/9
2018All selected publications099/9
2019All selected publications099/9
2020All selected publications099/9
2021All selected publications099/9
2022All selected publications099/9
2023All selected publications099/9
2024All selected publications099/9
2025All selected publications099/9
2026All selected publications099/9

Counts represent citation links, not unique citing papers across a journal: one paper citing two selected articles contributes two links. Older citations outside this window are excluded, so annual sums need not equal lifetime totals. OpenAlex methodology ↗

Crossref citation distribution

Latest Crossref totals for the selected publications; not citations received in the selected years.

Mean0.0
Median0
No citations71–506–20021+0Unknown2

Unknown counts are excluded from the mean, median and cited-publication rate.

Journal comparison

Same filters, source and counting rules across journals. Descriptive statistics, not a quality ranking.

Journal / publisherPublicationsCrossref citationsOpenAlex citationsOpenAlex coverageCrossref meanCrossref medianCrossref cited %*Crossref coverage
Bussecon Review of Social Sciences
Bussecon International Academy
1001/10.000.01/1 · 100.0%
International Journal of Business Ecosystem & Strategy
Bussecon International Academy
1001/10.000.01/1 · 100.0%
International Journal of Finance & Banking Studies
SSBFNET
2—02/2———0/2 · 0.0%
International Journal of Research in Business and Social Science
SSBFNET
5005/50.000.05/5 · 100.0%

* Percentage among publications with a known citation count.

Explore publications

View all 9 →

Most cited · Crossref

JOURNAL ARTICLE

Evaluating the effectiveness of activity-based costing in improving cost efficiency in listed South African retailers

Mufunwa Takalani Rasisi · Arthur Reynolds · Charles Munkuli

International Journal of Research in Business and Social Science · 2026

Read abstract

The South African retail sector encounters fierce competition, escalating operational expenses, and swiftly evolving consumer behaviour. In this context, cost efficiency is crucial for maintaining profitability and competitiveness. Notwithstanding these challenges, numerous merchants persist in employing conventional costing systems that depend on generalised allocation bases, such as direct manpower or machine hours, frequently leading to cost distortions and erroneous price decisions. Activity-Based Costing (ABC) presents a more accurate option by elucidating cost drivers and resource utilisation. This study evaluates the efficacy of ABC in improving cost efficiency within South African retail firms by analysing its impact on cost allocation precision, operational performance, and financial decision-making. A mixed-methods research strategy was utilised, integrating quantitative surveys with qualitative interviews to produce a thorough knowledge of ABC implementation. Structured questionnaires distributed to financial managers and cost analysts yielded quantifiable information regarding the correlation between ABC adoption and cost efficiency. Qualitative interviews examined managerial attitudes, implementation obstacles, employee opposition, and organisational preparedness. The research is grounded in a post-positivist framework, emphasising both statistical correlations and practitioner insights to comprehend the operation of ABC within intricate retail contexts. Research demonstrates that ABC enhances cost transparency, pricing precision, and the capacity to attribute costs to certain activities. Retailers employing ABC exhibited enhanced resource alignment and successfully identified and eradicated non-value-adding processes. Nonetheless, considerable obstacles, such as implementation expenses, data intricacy, technological constraints, and reluctance to adapt, were observed, especially among small and medium-sized shops deficient in sophisticated information systems and analytical capabilities. The research underscores the significance of organisational capabilities, digital readiness, and ongoing training for effective ABC implementation. This article analyses how Activity-Based Costing (ABC) might improve cost efficiency in publicly traded South African retail enterprises. The study was theoretically grounded in Cost Behaviour Analysis, the Theory of Constraints, and the Resource-Based View. By integrating cost behaviour, operational bottlenecks, and organisational capabilities into the assessment of Activity-Based Costing (ABC), it contributes to the theoretical framework. The explanatory mixed-method sequential design utilised both survey data (n = 100) and interviews (n = 12). Research demonstrates that Activity-Based Costing significantly impacts cost allocation precision, operational efficacy, and financial outcomes. Regression analysis demonstrates a strong positive link between the adoption of ABC and cost efficiency (b = 0.62, p < 0.01). However, there are difficulties to adoption, including technological limitations, high expenses, and staff resistance. The research will contribute to the strategic cost management literature and provide practical guidance to retail enterprises in emerging economies.

DOI 10.20525/ijrbs.v15i2.48760 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Evaluating the influence of the beyond budgeting approach on the financial performance of the non-ferrous metal industry in South Africa

Tinaye Mahohoma · Carlo Boschetti

International Journal of Research in Business and Social Science · 2025

Read abstract

The research analyzes in depth how Beyond Budgeting influences financial results across the South African non-ferrous metal industry. The research solves the challenge of outdated budget systems alongside marketplace insecurities and operational obstacles in the examined sector. The 60-month period from 2020 through secondary financial statement analysis of non-ferrous metal firms constitutes the research approach. Financial performance analysis used a sample set of statements to conduct t-tests on paired data points for examining budgeting practice associations. Beyond Budgeting brought better revenue results to organizations but proved minimally effective in increasing profitability when associated with growing cost diversity levels. Beyond Budgeting produced enhanced revenue results but did not create substantial changes in operating profit numbers. Traditional budgeting methods proved unfit for handling the changing non-ferrous metal market environment because they produced erroneous financial prediction results. The study findings indicate South African non-ferrous metal firms should implement Beyond Budgeting for their revenue flexibility but must maintain cost control systems for profitability sustainability. Organizations should combine traditional budgeting components with Beyond Budgeting principles to attain financial security as well as market responsiveness according to research findings. Financial managers require training in adaptive budgeting and organizations should install real-time tracking systems which effectively regulate cost variances.

DOI 10.20525/ijrbs.v14i5.41720 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Balanced scorecard model: Issues to resolve for competitive advantage among SACCOs in Kajiado County, Kenya

Kelvin Lillan Kingwalor · Stephen Makau Muathe

International Journal of Research in Business and Social Science · 2024

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Savings and Credit Cooperative Societies are important economic institutions that offer credit and other financial services in many developing countries, including Kenya. However, their performance is impacted by several factors, including high competition. The Balanced Scorecard (BSC) serves as a tool of strategic value, enabling organizations harmonize their activities with their strategic goals. In Kenya, despite the significant contributions Savings and Credit Cooperative Societies deliver to economic growth, few studies have examined factors that affect their performance. The goal of this study was to examine the correlation between the perspectives of the Balanced Scorecard and the competitiveness of Savings and Credit Cooperatives located in Kajiado County, Kenya. The specific aims of the study included assessing how the perspectives of the Balanced Scorecard, namely, financial perspective, customer perspective, internal business processes, and learning and growth perspective, affect the competitiveness. of Savings and Credit Cooperative Societies within Kajiado County. This study was anchored on the theoretical frameworks of Balanced Score Card, Resource-Based View and Dynamic Capabilities theory. The study utilized a cross-sectional survey research design, guided by objectivism as an ontological approach, a positivist epistemology, and a deductive approach for data collection and analysis. The study’s target population included the deposit taking Savings and Credit Cooperative Societies in Kajiado County (N= 22). Purposive sampling was employed to identify 22 Savings and Credit Cooperative Societies and 32 personnel members from the 5 main sub counties. Data collection involved the utilization of a structured questionnaire self-administered by the respondents themselves. The data collected was analyzed by the Statistical Package for Social Sciences, encompassing both descriptive and inferential statistical methods. The relationship between distinct independent variables and company competitiveness was analyzed using multiple regression. The critical value for regression was 0.05, and the 95% confidence interval was used. The study found a strong, statistically significant positive correlation between SACCO competitiveness and customer perspective (r = .899, p = .000). Also, a strong, positive, and statistically significant correlation was found to exist between financial perspective and SACCO competitiveness (r = .841, p = .000). A similar strong positive correlation was observed between internal business processes and SACCO competitiveness (r = .805, p = .001). Similarly, learning and growth exhibited a strong, positive correlation with SACCO competitiveness (r = .817, p = .001). Some of the balanced score card perspectives, such as financial and customer perspectives, positively predict SACCO competitiveness. The relationships are also statistically significant. However, internal business process and learning and growth, negatively predict SACCO competitiveness. The relationships are not statistically significant. It was recommended that the management of SACCOs should enhance the customer perspective and the financial perspective to boost competitiveness, while strengthening the other perspectives.

DOI 10.20525/ijrbs.v13i8.37410 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Performance-based budgeting or budgeting-based performance?

Erna Handayani · Ira Hapsari · Tiara Pandansari

International Journal of Research in Business and Social Science · 2024

Read abstract

Performance Based Budgeting carried out in Indonesian private higher education found lots of constraints. Apart from factors of cultural work, leadership, and negative perceptions of the community academics, obstacles, and budget limitations are big challenges. This study examines field data related challenge of performance-based budgeting in Indonesian private higher education in particular linked with budget limitations. This study uses a quantitative method with an equipped open questionnaire for getting input about the implementation of performance-based budgeting that is recommended in finance management finance in Indonesian private higher education. Respondents were heads of financial management at 213 private universities in Indonesia. Statistical results show that budget limitations have a significant negative effect on performance-based budgeting in terms of performance orientation of -0.824, implementation flexibility of -0.634, and functional approach of -0.654. Furthermore, proposal optimization of performance-based budgeting with challenging Budget limitations is discussed.

DOI 10.20525/ijrbs.v13i5.35260 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Relationship between performance contracting and the implementation of strategic objectives in Kenyan public universities

Elaine Chepkoskei · Kellen Kiambati · Irura Ng’ang’a

International Journal of Research in Business and Social Science · 2021

Read abstract

This study sought to determine the link between Performance Contracting and implementation of strategic objectives in Kenyan Public Universities. The main objective was to establish the extent of utilization of the Performance Contract (PC) as a tool for implementation for strategic objectives in Kenyan public universities. The study was anchored on the Balanced Score Card theory and used a combination of descriptive survey research design and correlation research design. The target population for this study included thirty-one (31) public universities in Kenya; a sample of 62 respondents was drawn from senior management and officers in charge of PC and strategy implementation in each University as well as 10 key informants from the Ministry of Education and the Public Service Performance Management and Coordination Office. Primary data was collected using structured questionnaires. The data were analyzed using descriptive statistics; correlation and regression analysis was computed to determine the degree of association between the performance of Kenyan public universities in performance contracting and implementation of their strategic objectives. Methodological triangulation and pilot testing were adopted to test for validity while Cronbach Alpha reliability Correlation Coefficient was used to test the reliability of the data. The study established that utilization of Performance Contracts contributes to 74.2% of the changes in strategy implementation in Public Universities in Kenya. It recommends that the universities should focus on the PC as a tool to enhance strategy implementation, allocate more funds for strategy implementation and improve their financial standing by engaging in more income-generating activities.

DOI 10.20525/ijrbs.v10i2.10090 Crossref citations0 OpenAlex citations

Selected results

JOURNAL ARTICLE

Assessing the Relationship Between the COSO Internal Control System and Financial & Non-Financial Performance of Ghanaian Listed Commercial Banks in the Sustainability Era

Abdullai Mohammed · Tamer Aksoy

Bussecon Review of Social Sciences · 2026

Read abstract

This study aimed to examine the impact of the internal control system (ICS) on the performance of publicly traded Ghanaian commercial banks, within the context of the core components of the COSO integrated ICS. Accordingly, the study investigated employees' perceptions of the impact of the ICS components on financial performance-FP and non-financial performance-NFP and whether a significant relationship exists between these perceptions. In the study, the core components of the COSO’s ICS (control environment, risk assessment, control activities, information-communication, monitoring) were considered as independent variables, while FP and NFP of the banks were considered as the dependent variables. In line with the study's objective, the hypotheses were designed as follows: H1: The ICS has an impact on the FP. H2: The ICS has an impact on the NFP. Methodologically, a descriptive online survey method was used to collect data. The survey was sent to 113 managers and employees working in the internal control and audit departments of 23 listed Ghanaian banks, and 73 employees, representing 64.6%, provided voluntary feedback. Data were analyzed using SPSS-25. The survey, which was suitable for a 5-point Likert scale, included statements regarding COSO internal control components and FP and NFP. The study revealed that there were no differences in FP among the ICSs but there were differences in NFP among the ICS. The study concluded a statistically significant relationship between the ICS and FP overall. Additionally, compared to other components whose impact on FP was limited, the COSO Information-Communication component indicated the highest significant relationship with FP and the greatest positive impact, while the control activities component had an inverse effect on FP. Furthermore, the study also revealed a significant overall relationship between the ICS and NFP. In addition, compared to other components whose impact on NFP was much more limited, the COSO Information-Communication component showed the highest significant relationship with NFP and the highest positive impact on NFP. This study is considered to contribute to the literature and to investors, shareholders, policymakers, etc., by examining all factors together, such as the impact of COSO internal control components on FP and NFP, and the internal control and audit department staff at the headquarters and branches of listed Ghanaian commercial banks.

DOI 10.36096/brss.v8i2.14140 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

Evaluating the effectiveness of activity-based costing in improving cost efficiency in listed South African retailers

Mufunwa Takalani Rasisi · Arthur Reynolds · Charles Munkuli

International Journal of Research in Business and Social Science · 2026

Read abstract

The South African retail sector encounters fierce competition, escalating operational expenses, and swiftly evolving consumer behaviour. In this context, cost efficiency is crucial for maintaining profitability and competitiveness. Notwithstanding these challenges, numerous merchants persist in employing conventional costing systems that depend on generalised allocation bases, such as direct manpower or machine hours, frequently leading to cost distortions and erroneous price decisions. Activity-Based Costing (ABC) presents a more accurate option by elucidating cost drivers and resource utilisation. This study evaluates the efficacy of ABC in improving cost efficiency within South African retail firms by analysing its impact on cost allocation precision, operational performance, and financial decision-making. A mixed-methods research strategy was utilised, integrating quantitative surveys with qualitative interviews to produce a thorough knowledge of ABC implementation. Structured questionnaires distributed to financial managers and cost analysts yielded quantifiable information regarding the correlation between ABC adoption and cost efficiency. Qualitative interviews examined managerial attitudes, implementation obstacles, employee opposition, and organisational preparedness. The research is grounded in a post-positivist framework, emphasising both statistical correlations and practitioner insights to comprehend the operation of ABC within intricate retail contexts. Research demonstrates that ABC enhances cost transparency, pricing precision, and the capacity to attribute costs to certain activities. Retailers employing ABC exhibited enhanced resource alignment and successfully identified and eradicated non-value-adding processes. Nonetheless, considerable obstacles, such as implementation expenses, data intricacy, technological constraints, and reluctance to adapt, were observed, especially among small and medium-sized shops deficient in sophisticated information systems and analytical capabilities. The research underscores the significance of organisational capabilities, digital readiness, and ongoing training for effective ABC implementation. This article analyses how Activity-Based Costing (ABC) might improve cost efficiency in publicly traded South African retail enterprises. The study was theoretically grounded in Cost Behaviour Analysis, the Theory of Constraints, and the Resource-Based View. By integrating cost behaviour, operational bottlenecks, and organisational capabilities into the assessment of Activity-Based Costing (ABC), it contributes to the theoretical framework. The explanatory mixed-method sequential design utilised both survey data (n = 100) and interviews (n = 12). Research demonstrates that Activity-Based Costing significantly impacts cost allocation precision, operational efficacy, and financial outcomes. Regression analysis demonstrates a strong positive link between the adoption of ABC and cost efficiency (b = 0.62, p < 0.01). However, there are difficulties to adoption, including technological limitations, high expenses, and staff resistance. The research will contribute to the strategic cost management literature and provide practical guidance to retail enterprises in emerging economies.

DOI 10.20525/ijrbs.v15i2.48760 Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The Role of Activity-Based Costing (ABC) in Enhancing Cost Management and Achieving Operational Efficiency

Hassan, Wasan Talib

International Journal of Finance & Banking Studies · 2026

Read abstract

This study aims to identify the activity-based costing (ABC) method and demonstrate its importance in enhancing cost management and achieving operational efficiency from the respondents' perspective. The study problem is that multi-product industrial companies in Iraq suffer from shortcomings in the traditional costing systems used to calculate product costs, which do not accurately reflect the actual costs of products, thus affecting cost management. The importance of this study is demonstrated by highlighting the activity-based costing (ABC) method as a strategic tool to address the challenges that hinder achieving efficiency in cost management. The researcher followed a descriptive analytical approach that combines the theoretical and applied aspects. To address the analytical aspects of the research topic, an electronic questionnaire was distributed to 100 individuals, including financial managers and cost accountants working in multi-product industrial companies in Iraq. 87 valid questionnaires were used for statistical analysis. Through this, the researcher concluded that applying the activity-based costing method in these companies as an alternative to traditional methods helps management in accurately determining administrative decisions regarding cost reduction, improving control over costs, and pricing policies in order to maintain a competitive position in the market and achieve effective cost management and ensure good performance.  

DOI 10.20525/ijfbs.v15i1.4838N/A Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The Effect of Applying COSO framework on Tax Revenue

Ahmed, Muna Abdul Fattah

International Journal of Finance & Banking Studies · 2026

Read abstract

The study's overarching goal is to confirm the reality of internal control system in the Iraqi General Tax Authority's is compatible with the most recent version of the COSO-framework and to measure the impact of adopting its components as evaluation criteria on tax revenues. By surveying a sample of senior and middle management members within the General Tax Authority, the researcher designed a questionnaire containing (93) questions as a means of measuring the study's two variables, the internal control system as the independent factor, with tax revenues serving as the dependent variable, and assessed according to the standards and guidelines of the COSO-framework.  A five-part matrix including "control environment", "risk assessment", "control activities", "information & communication", and "monitoring" formed the basis of the study. The entity under examination had an average level of application of the COSO-framework's internal control elements, according to the study results. Furthermore, it only showed a statistically substantial impact on the control activities and control environment components of the framework, while the remaining components had no significant effect. This may indicate the possibility of functional overlap between them, and that their effect does not appear independently except in actual integration with the rest of the framework components, which is consistent with the integrative nature of the COSO framework. The results also indicate deficiencies in the implementation of some internal control elements, which negatively impacted tax revenues. The study concluded that the Tax Administration must restructure its internal control system by adopting international control frameworks, most notably the COSO-framework. It highlights the importance of issuing formal legislation that imposes on the government sector the necessity of adopting an integrated internal control system that serves as a guide for government units to guarantee the efficacy and efficiency of governance control.      

DOI 10.20525/ijfbs.v15i1.4857N/A Crossref citations0 OpenAlex citations
JOURNAL ARTICLE

The impact of internal control system effectiveness on store performance in the retail media sector in the age of sustainability: Case of D&R store

Adnan Tekneci · Tamer Aksoy

International Journal of Business Ecosystem & Strategy · 2026

Read abstract

This study mainly aimed to examine the impact of the effectiveness of the internal control system on store performance through the example of D&R Store in the retail media sector in Türkiye.  In the study, it was investigated whether the effectiveness of the internal control system has a significant and positive effect on the perception of store performance through the COSO internal control components. It was also investigated whether these perceptions differed according to demographic characteristics. Methodologically, a descriptive online survey method including a questionnaire prepared in accordance with the 5-point Likert scale was used to collect data. 302 employees responded to the survey included statements regarding demographic characteristics and COSO’s main internal control components. The data were analyzed with SPSS-22. The study concluded that all COSO internal control components (control environment, risk assessment, control activities, information-communication, monitoring) have a positive and significant effect on store’s performance perception. Furthermore, the study revealed that these perceptions differed according to demographic characteristics. While statistically significant differences in perceptions were found according to demographic characteristics such as gender, job position, and years of professional experience, no significant differences were found based on demographic criteria such as age and educational level. The study is considered to contribute to the literature because it is the first study to investigate the impact of the effectiveness of the COSO internal control system components on store performance together with the example of D&R Store in the retail media sector. The study is limited by the selected sample store, number of participants, survey questions-answers, the applied statistical analysis methods and tests. Therefore, in order to reach more general results, it is suggested to expand the studies with more diverse and larger numbers of stores in the retail media sector, employees, survey questions and statistical methods.

DOI 10.36096/ijbes.v7i6.11440 Crossref citations0 OpenAlex citations

Data coverage & freshness

Source coverage refers to this result set; a publication may occur in several sources. Sync times refer to contributing journals.

Missing abstracts: 0 · Missing authors: 0 · Missing publication dates: 0 · Dates without day precision: 0

SourceMost recent successful journal syncLatest attempt
crossref21 Oct 2026 07:22 UTC · ijrbscomplete · ijrbs · 21 Oct 2026 07:22 UTC
ojs-rest21 Oct 2026 07:22 UTC · ijrbscomplete · ijrbs · 21 Oct 2026 06:46 UTC
oai-pmh20 Oct 2026 19:56 UTC · ijfbscomplete · ijfbs · 20 Oct 2026 19:55 UTC
openalex-enrichment21 Oct 2026 07:23 UTC · ijrbscomplete · ijrbs · 21 Oct 2026 07:22 UTC
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