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This article explores the perceptions of teachers about their role to implement the national school nutrition programme in the Harry Gwala District KwaZulu-Natal. This article originated from my Ph.D. study in which a qualitative research design with a sample of teachers was used, and nutrition coordinators who play a primary role in the school nutrition programme. Data was collected through individual interviews and document analysis. The study findings indicated that teachers perceived their role to interact with learners during feeding time as necessary in order to achieve the main objectives of the programme. The findings secondly indicated that teachers have a perception that their monitoring and supervision role ensured that there is a great need to check food stuff delivered by service providers as the key to ensure smooth running of the school nutrition programme, the findings thirdly emphasis that, teachers perceived as their role to ensure that all learners at school benefit from the programme. The findings also heighted that teachers were demotivated by unavailability of feeding equipment in their role to implement the school nutrition programme. The study also assert that school teachers had a perception that smooth running of the school nutrition programme depends on their proper management and administration of the programme. The study also find that teachers perceived safety and security on school nutrition programme as the most challenging aspect on their role to implement the programme. It was also discovered that the duty to that the service providers, Volunteer Food Handlers are not paid on time is also perceived as a barrier to programme implementation. Teachers have a perception that food for learners should be prepared and served under hygienic conditions even if the infrastructure if poorly developed. This study has a meaningful contribution to the entire implementation of the national school nutrition programme, and also fill the gap on how teachers perceive their role in the implementation of the school nutrition programme.

The local government in South Africa is important in providing critical services to communities, although local government is tasked with critical service delivery functions, many faces systemic challenges when fulfilling this responsibility. Mkhondo Local Municipality is no exception, challenges such as inefficiency, inadequate resource management, and limited public participation. This study is grounded in consequential theory, which underscores the significance of outcomes in assessing actions. This theoretical framework facilitates the exploration of strategic actions to enhance service delivery in Mkhondo. The aim of this article was to propose effective strategies to enhance service delivery at Mkhondo Local Municipality. This article adopted a qualitative methodology, with purposive sampling to select ten experienced participants from the supply chain management and finance units. Data was collected through one-on-one, semi-structured interviews with 10 key municipal staff members. The interview transcripts were analysed thematically using NVivo 12 to identify and organise the emerging themes. The results highlighted several barriers, including ineffectiveness of performance monitoring, inadequate procurement transparency, and minimal community involvement. The article recommends the implementation of performance-based accountability, improved stakeholder participation, and transparency in municipal procedures. It is recommended that municipal strategies are aligned with consequential theory to significantly improve service delivery. These interventions can foster greater transparency, efficiency, and public trust, providing a model for similar municipalities across South Africa.

The research analysed a scoping assessment of conflict management studies among employees in developing nations, drawing on existing information. The study aimed to identify the conflict management tactics utilised by employees in developing nations and to assess the obstacles and outcomes related to conflict management practices in these contexts. This research was founded on a pragmatic viewpoint. A scoping review methodology was adopted utilising the PRISMA-ScR architecture. An iterative search was undertaken utilising terms such as “employee relations,” “conflict management,” and “developing countries,” based on six studies from various developing contexts. Studies were evaluated for relevance by examining titles, abstracts, complete texts, and methodological rigour following the removal of duplicates. A quality appraisal checklist evaluates the clarity of research aims, methodological transparency, relevance, credibility of findings, and overall confidence in the research, utilising thematic analysis.  The study indicated that the scoping review illustrates effective conflict management solutions employing a collaborative approach in developing nations and emphasises instances where interdisciplinary institutions enhance team cohesion, employee satisfaction, and workplace efficiency. These solutions encounter obstacles stemming from institutional deficiencies, insufficient funding, or inadequate training. The report advised that emerging nations require robust institutions that offer targeted training to enhance conflict management systems at all organisational levels

Internationally, the issue of gender equality in higher education has been a serious challenge, particularly in leadership roles. This issue has spread to African countries, including South Africa. Despite the implementation and adaptation of gender equity policies, such as the Employment Equity Act of 1998, women remain underrepresented in both support and academic leadership roles within South African institutions of higher education. Studies have been conducted in this area focusing on examining structural barriers, policy gaps, and gender representation. Still, few have synthesised women’s personal narratives across multiple sources using secondary qualitative data. This current paper exists to address that gap. It further revisits the concept of the glass ceiling by unpacking women's lived experiences of career progression across the sector in recent years. It uses a qualitative approach and relies on secondary data to examine how women experience and respond to institutional barriers. The data were analysed narratively to highlight personal stories, identities, and meaning-making processes of women navigating leadership. The paper found that women in higher education are skilled and committed, but they remain constrained by outdated institutional systems that offer symbolic inclusion and limited support, thereby preventing genuine access to leadership roles. Despite this invisible glass ceiling, women remain strong and resilient, living the meaning of “wathint’ abafazi, wathint’ imbokodo.” (A woman is a rock), they continue to push forward and lead even when the higher education system fails them. Therefore, it recommends that the Department of Higher Education and Training (DHET) strengthen the enforcement of gender equity policies through regular gender audits, leadership development programmes, and accountability mechanisms to promote authentic empowerment and sustainable transformation.

This integrative review explores the relationship between leadership styles, employee resilience, and well-being within modern organizational settings. Based on empirical and theoretical research published between 2015 and 2025, the study consolidates multidisciplinary insights to examine how different leadership approaches impact employee adaptability and psychological health. Leadership styles such as transformational, authentic, and servant leadership are increasingly acknowledged for their effectiveness in fostering resilience and supporting employee well-being, whereas transactional, authoritarian, and laissez-faire leadership tend to be associated with less favorable outcomes. The review integrates perspectives from Leader–Member Exchange (LMX) theory, Conservation of Resources (COR) theory, and the Job Demands–Resources (JD–R) model to provide a comprehensive understanding of how leadership behaviours function as organizational and psychological resources. Through thematic analysis of selected studies, resilience is identified as both a mediator and a moderator in the relationship between leadership and well-being, indicating that resilient employees are better equipped to manage workplace stressors and maintain engagement. Findings suggest that supportive leadership behaviours facilitate resource accumulation, enhance positive employee outcomes, and help mitigate the adverse effects of job demands. Conversely, ineffective leadership styles are linked to diminished trust, increased burnout, and lower organizational commitment. The review emphasizes the importance of developing resilience-focused leadership practices to support sustainable employee well-being and organizational success. It also recommends that organizations incorporate leadership development programs alongside resilience-building initiatives to strengthen psychological resources and adaptive capacities across all levels of the workforce. Future research should focus on longitudinal and cross-cultural studies to enhance understanding of these complex dynamics.

This study investigated the effects of digitalisation of tax administration on tax compliance among selected small and medium enterprises (SMEs) in Ibadan North West Local Government Oyo State, Nigeria. The study was anchored on the Technology Acceptance Model (TAM), which explains technology adoption through perceived usefulness, perceived ease of use, and external constraints. A descriptive survey design was adopted, and structured questionnaires were administered to 367 SMEs across key business sectors. Of these, 352 valid responses were analysed using SPSS through descriptive statistics and ANOVA. The study examined the level of digital technology adoption, the perceived influence of digital tax administration on compliance, the drivers of non-compliance, and preferred policy measures for improvement. Findings revealed generally low digital technology adoption among SMEs, with 42.9% reporting very low adoption and 36.6% reporting low adoption. The major barriers were poor internet connectivity, high cost of technology and digital tools, limited technical skills, and inadequate awareness. Perceptions of digital tax reforms showed limited realised compliance benefits, as 48.9% of respondents reported no noticeable improvement in compliance, 21.3% reported improved ease of compliance, while 29.8% stated that compliance had become more difficult. Non-compliance was mainly linked to limited awareness of tax obligations, weak enforcement, affordability challenges, and low digital capability. The study concludes that digitalisation can improve SME tax compliance only when foundational readiness gaps are addressed. It recommends improving broadband reliability, reducing digital access costs, strengthening taxpayer education, simplifying digital tax processes, providing practical training, and ensuring consistent and fair enforcement.

Sophisticated AI applications like ChatGPT and Grammarly offer distinct advantages for enhancing writing proficiency. They assist users in conceptualising ideas, organising material, and refining writing style, whereas Grammarly focuses on improving grammar, punctuation, and clarity with context-aware recommendations. This is particularly relevant for students who are non-native English speakers, as it supports them and helps bridge educational disparities. While these instruments markedly enhance scholarly writing abilities, their efficacy in tertiary education remains a subject of debate. Recent occurrences of academic dishonesty associated with the improper use of generative AI technologies have negatively impacted higher education. This study assesses the impact of artificial intelligence on enhancing academic writing abilities in students who are not native English speakers. In accordance with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) criteria, this study consolidates evidence from scholarly literature, policy reports, and institutional case analyses. Keywords, synonyms, and subject headings were employed to query three electronic databases from 2021 to 2025. The electronic repositories included Scopus, Emerald Insight, Google Scholar, and ProQuest. The evaluation of the publications was conducted through titles and abstracts, followed by an assessment of the full-text papers against the qualifying criteria. The results were derived and amalgamated into a narrative synthesis from selected publications. The results underscored AI's ability to customise and improve the educational experience for learners.

Rapid urbanisation in South Africa is reshaping the country’s spatial geography, largely driven by internal migration from rural areas and financially disadvantaged towns to urban centres. Key destinations, such as Gauteng, KwaZulu-Natal, and Cape Town, attract migrants seeking work, education, and better lifestyles. However, this movement places greater strain on urban systems by increasing demand for housing, water, energy, sanitation, transportation, and other basic public amenities. It also adds to urbanisation, overpopulation, the spread of informal settlements, land-use disputes, and governance issues. These shifts underscore the urgency for municipalities to shift away from planning models built on stable demographics and toward governance systems that respond to migration and demographic shifts. This research explores the connection between internal migration and local governance in South Africa, with an emphasis on the effects for inclusive service provision and urban sustainability. A qualitative study technique was adopted, including a conceptual document review of academic, policy, and institutional materials. The research reviewed data on migration patterns, governance capacity, participatory mechanisms, and planning solutions in the context of local government. Results showed that several municipalities have not adequately embraced migration dynamics in their urban planning practices. Existing participation methods generally exclude migrants and other transitory communities, leading to underrepresentation and choices that fail to capture changing urban demands. Delayed planning decisions increase infrastructure pressure, service provision backlogs, informal areas, and spatial inequalities. The study suggests that internal migration needs to be central to urban planning and accountability. It advocates for migration-informed spatial decision-making, increased engagement of mobile residents in Integrated Development Plan (IDP) operations, and unified governance revisions to promote inclusive and urban sustainability.

Information and Communication Technology (ICT) Small and Medium Enterprises (SMEs) in South Africa's Gauteng Province face high failure rates despite their economic importance, thus creating an urgent need to investigate business sustainability. This research examined the implementation challenges of ICT SMEs and the enhancement of competitiveness through shared value creation. A qualitative, interpretivist design was employed, with semi-structured interviews conducted with 12 purposively selected ICT SME owners and senior managers in Gauteng Province. The thematic analysis revealed three principal themes. One key finding was that implementation barriers operate at three interconnected levels: the business environment, industry level, and institutional level. At the Business-Environment level, issues include load shedding, regulatory complexity, and funding gaps. The competitive level interrogates incumbent dominance and high buyer power, while the institutional level reviews skills, competencies, time and cost constraints. Another important finding was that SMEs overcome these barriers through value-chain innovations such as energy efficiency, inclusive hiring, and intellectual property development; through strategic positioning, including focused differentiation and organizational agility; and through cluster engagement, such as vendor partnerships and peer networks. Integrating their selected strategies yields productivity gains, cost reductions, and incidental shared value. The study proposes a Resilience-Through-Shared-Value Framework that provides entrepreneurs with a four-phase process for turning barriers into advantages. It also provides policymakers with guidance on tiered compliance and on infrastructure support and development, and development agencies with a diagnostic framework for multi-barrier mentorship programs.

Enterprise Resource Planning (ERP) solutions such as SAP represent a vital investment for organisations seeking to unify varied operational activities into integrated, data-driven platforms. In institutions of higher learning, the use of ERP systems is a crucial component of digital transformation efforts aimed at improving administrative efficiency, institutional governance, and competitive positioning. This article examines the impact of SAP ERP implementation on both organisational and employee dynamics for administrative staff at the Durban University of Technology (DUT), emphasising technostress, digital fatigue, employee well-being, and post-implementation adaptation within a constrained higher education environment. Utilising a desktop appraisal methodology, the study synthesises existing literature to demonstrate how decisions made in the pre-implementation and implementation phases consistently affect employee experiences and organisational outcomes post-implementation. The study indicates that attaining enduring ERP effectiveness requires continuous capacity development, cooperative implementation approaches, and employee-centered support frameworks. The research develops an interdisciplinary model by integrating socio-technical, psychological, capacity-building, and normalisation perspectives, thereby improving the understanding of the human factors involved in ERP deployment within higher education. The study introduces the ERP Lifecycle–Employee Adaptation Framework (ELEAF), which outlines the progressive escalation of technostress during the pre-implementation, implementation, and post-implementation phases, linking each stage to a pertinent theoretical mechanism and a set of organisational interventions. The findings indicate that inadequate training, limited organisational support, dependence on key users, and absence of employee engagement contribute to technostress, digital fatigue, reduced job satisfaction, and challenges in post-implementation adaptation. The study further demonstrates that decisions taken throughout the ERP lifecycle have enduring impacts on employee well-being and organisational effectiveness beyond the system's implementation. This highlights the tangible consequences for higher education institutions, stressing the importance of continuous training, institutional support, systematic information sharing, employee wellness initiatives, and staff-centric ERP management to enhance long-term value achievement. It consequently lays the groundwork for future research on the human dimensions of digital transformation in resource-constrained environments.