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The study aims to gain a better understanding of sexual harassment acts experienced by female passengers on the Bus Rapid Transport (BRT) operated by UDART in Dar es Salaam, Tanzania, and to recommend factors for reducing the practice. The study specifically investigated factors that contribute to harassment, passenger coping strategies with harassment, and strategies for alleviating harassment. In-depth interviews with approximately 30 women who regularly use public transport and two UDART/BRT officials were conducted using a qualitative design. The data was collected using a phenomenology strategy, and the data was analysed using a thematic analysis strategy. The Swahili transcriptions were translated into English and analysed using MAXQDA 10 [VERBI Software, Marburg, Germany]. The nature of sexual harassment experienced by female customers includes; unwanted sexual contact, unintended touching, abusive words, and unwanted gestures. Moral decay, mental disorders in some men, a lack of strong legal enforcement, poor transportation arrangements, and a patriarchy system are all factors that expose women to sexual harassment on public transportation. Women coped with harassment by owning and operating personal vehicles, hiring motorbikes (bodaboda), avoiding service during peak hours, and deciding to accept the consequences when there was no other option. Expansion and establishment of new BRT road routes, procurement and registration of more buses, and the establishment of student buses are all strategies for combating sexual harassment in public transportation.

The study aims to gain a better understanding of sexual harassment acts experienced by female passengers on the Bus Rapid Transport (BRT) operated by UDART in Dar es Salaam, Tanzania, and to recommend factors for reducing the practice. The study specifically investigated factors that contribute to harassment, passenger coping strategies with harassment, and strategies for alleviating harassment. In-depth interviews with approximately 30 women who regularly use public transport and two UDART/BRT officials were conducted using a qualitative design. The data was collected using a phenomenology strategy, and the data was analysed using a thematic analysis strategy. The Swahili transcriptions were translated into English and analysed using MAXQDA 10 [VERBI Software, Marburg, Germany]. The nature of sexual harassment experienced by female customers includes; unwanted sexual contact, unintended touching, abusive words, and unwanted gestures. Moral decay, mental disorders in some men, a lack of strong legal enforcement, poor transportation arrangements, and a patriarchy system are all factors that expose women to sexual harassment on public transportation. Women coped with harassment by owning and operating personal vehicles, hiring motorbikes (bodaboda), avoiding service during peak hours, and deciding to accept the consequences when there was no other option. Expansion and establishment of new BRT road routes, procurement and registration of more buses, and the establishment of student buses are all strategies for combating sexual harassment in public transportation.