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Fatigue as an emerging flight safety issue in the aviation industry requires an elaborate understanding and critical approach for proactive aviation management practices. The level of flight crew stress and fatigue must be critically managed to prevent flight accidents. Additionally, stress and fatigue have a negative influence on job satisfaction levels. This paper aims to examine the critical fatigue risk factors that affect the performance and safety of airline pilots and crew in the aviation industry. This paper also analyses the relationship between burnout and job satisfaction sub-dimensions. A factor analysis with a target population of 254 international flight crew has been conducted using the Minnesota Job Satisfaction Survey and Maslach Burnout questionnaire. The main findings of the study demonstrate that (i) cockpit and cabin crews’ job satisfaction and performance have been affected by stress and fatigue, (ii) psychological depression, anxiety and personal problems of the flight crew are the main causes of emotional fatigue, (iii) extensive flight hours and dealing with problematic passengers increase flight crew fatigue, (iv) personal achievements concerns and depersonalization increase flight crew fatigue.

Burnout is a condition of mental, and physical fatigue of a worker caused by a person's professional life. Engagement is the attachment that exists in an employee to a job where the employee works. The relationship between burnout and engagement in a company significantly affects the employees' performance and the company's results. This study aims to digitally record burnout, and engagement that exists in a company in improving its product quality. Digital-based monitoring is one of the tools that can be used to monitor employee performance activities in a measured manner to produce information that companies can use in decision-making. The method used quantitative research method approach using LISREL. Results achieved several variables that affect burnout and engagement related to employee work at that company. Implications for companies with the existence of employee digital data minimize burnout and increase employee engagement in the company. This digital data can be used as accurate information in looking at the condition of employees in a company.

Burnout is a condition of mental, and physical fatigue of a worker caused by a person's professional life. Engagement is the attachment that exists in an employee to a job where the employee works. The relationship between burnout and engagement in a company significantly affects the employees' performance and the company's results. This study aims to digitally record burnout, and engagement that exists in a company in improving its product quality. Digital-based monitoring is one of the tools that can be used to monitor employee performance activities in a measured manner to produce information that companies can use in decision-making. The method used quantitative research method approach using LISREL. Results achieved several variables that affect burnout and engagement related to employee work at that company. Implications for companies with the existence of employee digital data minimize burnout and increase employee engagement in the company. This digital data can be used as accurate information in looking at the condition of employees in a company.

Fatigue as an emerging flight safety issue in the aviation industry requires an elaborate understanding and critical approach for proactive aviation management practices. The level of flight crew stress and fatigue must be critically managed to prevent flight accidents. Additionally, stress and fatigue have a negative influence on job satisfaction levels. This paper aims to examine the critical fatigue risk factors that affect the performance and safety of airline pilots and crew in the aviation industry. This paper also analyses the relationship between burnout and job satisfaction sub-dimensions. A factor analysis with a target population of 254 international flight crew has been conducted using the Minnesota Job Satisfaction Survey and Maslach Burnout questionnaire. The main findings of the study demonstrate that (i) cockpit and cabin crews’ job satisfaction and performance have been affected by stress and fatigue, (ii) psychological depression, anxiety and personal problems of the flight crew are the main causes of emotional fatigue, (iii) extensive flight hours and dealing with problematic passengers increase flight crew fatigue, (iv) personal achievements concerns and depersonalization increase flight crew fatigue.