Why does task conflict influence team creativity?
Muhammad Kamran Khan ORCID ↗ · Maria Shafi · Shakeel Khan · Waseem Khan
International Journal of Research in Business and Social Science · 2020 · Vol. 9 / Issue 2 · 50-58
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Abstract
Although task conflict is usually seen to be beneficial to team creativity, the relationship is still unclear because of the mixed results. This research investigated why task conflicts resulted in some positive outcomes in terms of team creativity. Drawing on minority dissent theory, this study examined the conflict-creativity relationship by focusing on the mediating role of team reflexivity. We collected the sample data from 338 employees and 67 supervisors (67 teams) across three different sectors (banking, pharmaceuticals, and insurance) in Pakistan to support our hypotheses. We used bootstrapping analysis and the Sobel test to check for the mediation analysis. The results indicated that task conflict increases team reflexivity, team reflexivity facilitated team creativity, and thus, task conflict positively influenced team creativity via team reflexivity. The theoretical and practical implications of this study plus future directions are further discussed.
Keywords: {'name': 'task conflict'}, {'name': 'team reflexivity'}, {'name': 'team creativity'}
Authors & affiliations
Muhammad Kamran Khan
Affiliation not supplied
Maria Shafi
Affiliation not supplied
Shakeel Khan
Affiliation not supplied
Waseem Khan
Affiliation not supplied
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