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Impact of motivation and technology factors to predict satisfaction and continued intentions toward online courses

Qing Wang · Muhammad Saqib Khan ORCID ↗

International Journal of Research in Business and Social Science · 2021 · Vol. 10 / Issue 3 · 501-513

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Overview

Abstract

The rapid developments and diffusion of new technologies abruptly changed world dynamics. This study pursued the motivational factors (controlled and autonomous) and technology factors (perceived ease of use and perceived usefulness) to predict the students perceived satisfaction and continued intention toward MOOCs. Using an online survey, this research collected data from 333 students, and analysis performed through PLS-SEM. The findings revealed that controlled motivation positively influenced the perceived satisfaction. However, autonomous motivation positively affected students perceived satisfaction and continued intention toward MOOCs. The technology factors such as PEU strongly impacted PU. Similarly, PU positively impacted students perceived satisfaction and continued intention toward MOOCs. This research guides essential theoretical insights and provides practical guidelines to educational institutions and technologists to develop and implement systems and strategies in online environments.

Keywords: {'name': 'Controlled motivation'}, {'name': 'autonomous motivation'}, {'name': 'technology acceptance model'}, {'name': 'perceived satisfaction'}, {'name': 'continued intention'}

Authors & affiliations

Qing Wang
Affiliation not supplied

Muhammad Saqib Khan
Affiliation not supplied

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