Effects of memorable tourism experience on tourist’s satisfaction and revisiting

Abstract

In the context of cittaslow (slow city), this research attempts to examine the effects of memorable tourism experience (MTE) on tourist satisfaction and revisiting intention. The research used a structured questionnaire and collected 605 valid responses from tourists that visited Sanyi Cittaslow. Analyses of the measurement model and structural model by AMOS 22.0 were used to find the associations between each MTE dimension and satisfaction, and revisit intention. Test results revealed that all MTE dimensions are predictors of tourist satisfaction, among which knowledge and involvement are the strongest predictors; satisfaction is the strongest predictor for revisiting and is the mediator for the associations of most MTE dimensions and revisiting. Since the cittaslow movement was closely related to sustainable tourism, research finding from this research provide a good reference with evidence for the promotion of cittaslow through MTE creation.

Keywords: {'name': 'Memorable tourism experience'}, {'name': 'Cittaslow'}, {'name': 'Slow city'}, {'name': 'Satisfaction'}, {'name': 'Revisiting'}

Authors & affiliations

Yu Fen Tsai
Affiliation not supplied

Yu Chih Lin
Affiliation not supplied

Yaw Hwa Liou
Affiliation not supplied

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