Leadership style and organizational citizenship behavior in the local public hospital of Indonesia: The impact of job satisfaction
Mohammad Syahman Fahriyansyah ORCID ↗ · Mokh Natsir · Tanto Gatot Sumarsono · Sheilla Ulul Mazaya · Nanang A.S
International Journal of Research in Business and Social Science · 2022 · Vol. 11 / Issue 5 · 249-260
Publication metrics
External links open provider records or DOI searches. Provider counts are not combined. Mendeley readership measures saves, not citations.
Dimensions
Live provider badge. If unavailable, use the Dimensions link above.
Observed 21 Oct 2026, 07:22 UTC
Observed 21 Oct 2026 00:49 UTC
OpenAlex and Mendeley observations refresh on article visits, at most once per 24 hours. Unavailable data is not zero. Google Scholar opens a DOI search.
Citations received by this article, grouped by the year of the citing work. Crossref and OpenAlex lifetime totals remain separate in Publication metrics.
2017–2026 Annual history last updated:
Citations received
OpenAlex · year of the citing work
Hover over a year or focus the chart and use arrow keys to inspect values.
2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.
View data & coverage
2026 is incomplete. Within a successfully fetched ten-year window, omitted years mean zero. Years beyond a saved observation’s window remain unknown (—). Older citations are excluded, so this chart’s sum may differ from the OpenAlex lifetime total. The date above belongs to this annual history; an unsuccessful refresh keeps the previous observation.
Abstract
This study aims to explore the mediating role of job satisfaction in the influence of transformational leadership and transactional leadership on organizational citizenship behavior (OCB). A total of 110 respondents were involved in this study. In collecting data, researchers distributed questionnaires to nurses at the regional general hospital, Tulungangung, East Java, Indonesia. The collected data were then analyzed using the partial least squares (PLS) method. The research findings show that there is a significant relationship between transformational leadership and OCB, job satisfaction and OCB. However, not as we expected, transactional leadership did not show a significant improvement in nurses’ OCB. Furthermore, both transformational leadership and transactional leadership are able to act as strong predictors of job satisfaction. Finally, we hypothesized that job satisfaction may mediate the effect of transformational leadership and transactional leadership on OCB.
Keywords: {'name': 'Organizational citizenship behavior, transformational leadership, transactional leadership, job satisfaction'}
Authors & affiliations
Mohammad Syahman Fahriyansyah
Affiliation not supplied
Mokh Natsir
Affiliation not supplied
Tanto Gatot Sumarsono
Affiliation not supplied
Sheilla Ulul Mazaya
Affiliation not supplied
Nanang A.S
Affiliation not supplied
Deposited references
Supplied references, not a list of publications citing this article.
No reference list supplied.