How workload impacts the employee performance and how work stress acts as a mediating variable in shoes manufacturing company
Rizky Praditiya Herdiana ORCID ↗ · Fetty Poerwita Sary ORCID ↗
International Journal of Research in Business and Social Science · 2023 · Vol. 12 / Issue 5 · 164-173
Publication metrics
External links open provider records or DOI searches. Provider counts are not combined. Mendeley readership measures saves, not citations.
Dimensions
Live provider badge. If unavailable, use the Dimensions link above.
Observed 21 Oct 2026, 07:22 UTC
Observed 21 Oct 2026 07:22 UTC
Observed 21 Oct 2026 23:00 UTC
OpenAlex and Mendeley observations refresh on article visits, at most once per 24 hours. Unavailable data is not zero. Google Scholar opens a DOI search.
Citations received by this article, grouped by the year of the citing work. Crossref and OpenAlex lifetime totals remain separate in Publication metrics.
2017–2026 Annual history last updated:
Citations received
OpenAlex · year of the citing work
Hover over a year or focus the chart and use arrow keys to inspect values.
2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.
View data & coverage
2026 is incomplete. Within a successfully fetched ten-year window, omitted years mean zero. Years beyond a saved observation’s window remain unknown (—). Older citations are excluded, so this chart’s sum may differ from the OpenAlex lifetime total. The date above belongs to this annual history; an unsuccessful refresh keeps the previous observation.
Abstract
The global industry has been significantly affected by Covid 19, resulting in a reduction in organizational structure, an increase in demand for raw materials and delivery services, and a rise in prices that negatively affect the manufacturing industry. The department responsible for managing these issues is the purchasing department, which will experience a surge in workload and work pressure for its employeesImproving employee performance is a challenge for companies to maintain survival. The thing that needs to be considered is the workload of employees which affects work stress and ultimately causes a decrease in employee performance. The main objective of this research is to examine the effect of workload on performance through work stress. Research using quantitative research methods. The questionnaire has been tested for validity and reliability and distributed to 110 purchasing employees. SmartPLS 3 is used to process data from research results. The results of the study are that there is a negative effect of workload on performance, there is a positive influence of workload on work stress, there is a negative effect from work stress on employee performance, and there is a negative effect of workload on performance through work stress on purchasing employees. The results of this study can be used by companies to improve their performance, especially from factors related to workload and employee work stress.
Keywords: {'name': 'Human Resource Management'}, {'name': 'Job Insecurity, Workload, Work Stress, Turnover Intention, Employee.'}, {'name': 'Employee Performance'}
Authors & affiliations
Rizky Praditiya Herdiana
Affiliation not supplied
Fetty Poerwita Sary
Affiliation not supplied
Deposited references
Supplied references, not a list of publications citing this article.
Astuti, R., Lesmana, O, P, A. (2018). Pengaruh Motivasi dan Beban Kerja terhadap Kinerja Pegawai pada Rumah Sakit Umum Mitra Medika Medan, Jurnal Ilman 6(2), 42-50. http://dx.doi.org/10.35126/ilman.v6i2.44
DOI: 10.5539/ibr.v15n2p24
DOI: 10.36941/jesr-2022-0068
Ganyang, M. T (2018) Manajemen Sumber Daya Manusia Konsep dan Realita. Bogor: In Media.
Hair, Joseph F., G. Tomas M. Hult, Christian M. Ringle, and Marko Sarstedt. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) Los Angles: SAGE Publications, Inc.
DOI: 10.1108/IJEM-10-2016-0226
Juru, P., Wellem, I. (2022). „The Effect Of Workload On Employee Performance With Job Stres As Intervening Variable In The Land Agency Office Of Sikka Regency. Proceeding 2nd International Conference on Business & Social Sciences. 623-633.
Kementerian Perindustrian Republik Indonesia. (2020). Analisis Perkembangan Industri Pengolahan Non Migas Indonesia. Kemenperin.Go.Id. Retrieved July 6, 2022, Available at: https://kemenperin.go.id/kinerja-industri
DOI: 10.1016/j.shaw.2019.04.002
Lauren, J. (2017). Pengaruh Kompensasi Dan Komitmen Organisasional Terhadap Turnover Intention Dengan Kepuasan Kerja Sebagai Variabel Mediasi Pada Karyawan, Jurnal Agora, 5(1)
DOI: 10.31933/dijdbm.v2i5.896
DOI: 10.33258/biohs.v3i1.390
DOI: 10.35384/jime.v13i1.358
DOI: 10.1201/9780367814557-24
DOI: 10.30872/psikostudia.v10i2.5221
Musyaffi, Ayatulloh Michael, Hera Khairunnisa, and Dwi Kismayanti Respati. (2021). Konsep Dasar Structural Equation Modelpartial Least Square (Sem-Pls) Menggunakan Smartpls. Tanggerang Selatan: Pascal Books.
Permadi, I. K. O., Landra, N., Kusuma, I. G. A. E. T., & Sudja, I. N. (2019). The impact of compensation and work environment towards job satisfaction to affect the employee performances. International Journal of Management and Commerce Innovations, 6(2), 1248–1258. Retrieved from ttps://cutt.ly/KXVlOHe
DOI: 10.3233/WOR-210678
Priyandi, R., Ginting, P., Absah, Y. (2020). The Effect of Work Load, Discipline and Employee Income of Employees on Aparature Performance Civil Country Through Work Satisfaction as an Intervening Variable on Medan Education Department, International Journal of Research and Review 7(1); 372-383, January 2020, www.ijrrjournal.com
Rifani, N. K., Mz, Masydzulhak, D. (2022). The Effect of Workload and Work Discipline on Nurse Performance with Work Stress as an Intervening Variable, International Journal of Future Studies 5(2), 106-122, https://endless-journal.com/index.php/endless/
Robbins, S. P., Judge, T. A. (2018) Organizational Behavior Updated 18th Edition Global Edition. Pearson: London.
Rolos, J, K, R., Sambul, S, A, P., Rumawas, W. (2018). Pengaruh beban kerja terhadap kinerja karyawan. PT. Ansuransi Jiwaraya Cabang Manado Kota Jurnal administrasi bisnis 6(4), 19-27, https://doi.org/10.35797/jab.v6.i004.19-27
Saputra, F, I., Suhendra. (2022). How Work Stress Intermediate Work Family conflict and workload to employee performance? Enrichment: Journal of Management, 12(5), 3392-3399, https://doi.org/10.35335/enrichment.v12i5.813
Silaban, R, L., Handaru, A,W., Saptono, A. (2021). Effect of workload, competency, and career development on employee performance with organizaitional commitment intervening variables, The International Journal of Social Sciences World 3(1), 294-311 https://doi.org/10.5281/zenodo.5090902
Sujarweni, V. W. (2022) Metodologi Penelitian. Yogyakarta: Pustakabarupress.
DOI: 10.31364/SCIRJ/v7.i6.2019.P0619661
Vanchapo, R. A (2020) Beban Kerja dan Stres Kerja. Pasuruan: Kiara Media.
Wahjono, S. I, Marina, A., Rahim, A, R., Rasulong, I., Yani, T, I, I. (2020). Perilaku Organisasi di Era Revolusi Industri 4.0. Depok: Rajawali Pers.
DOI: 10.22495/cgobrv6i4p15
Zakaria, R., & Astuty, I. (2017). Pengaruh Kompensasi Terhadap Turnover Intention Dengan Job Embeddedness Sebagai Variabel Intervening (Studi Pada Karyawan Di PT. Primissima). Jurnal Manajemen Bisnis, 8(1), 82-97, https://journal.umy.ac.id/index.php/mb/article/view/3928/3387