Coping with work-related stress amongst junior police officers in Pretoria central police station
Aim Rikhotso ORCID ↗ · Tebogo Nganase · Dikeledi Moremi · Solly Matshonisa Seeletse
International Journal of Business Ecosystem & Strategy · 2024 · Vol. 6 / Issue 4 · 178-187
Publication metrics
External links open provider records or DOI searches. Provider counts are not combined. Mendeley readership measures saves, not citations.
Dimensions
Live provider badge. If unavailable, use the Dimensions link above.
Observed 21 Oct 2026, 00:14 UTC
Observed 22 Oct 2026 02:48 UTC
Observed 21 Oct 2026 23:30 UTC
OpenAlex and Mendeley observations refresh on article visits, at most once per 24 hours. Unavailable data is not zero. Google Scholar opens a DOI search.
Citations received by this article, grouped by the year of the citing work. Crossref and OpenAlex lifetime totals remain separate in Publication metrics.
2017–2026 Annual history last updated:
Citations received
OpenAlex · year of the citing work
Hover over a year or focus the chart and use arrow keys to inspect values.
2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.
View data & coverage
2026 is incomplete. Within a successfully fetched ten-year window, omitted years mean zero. Years beyond a saved observation’s window remain unknown (—). Older citations are excluded, so this chart’s sum may differ from the OpenAlex lifetime total. The date above belongs to this annual history; an unsuccessful refresh keeps the previous observation.
Abstract
Police work is a high-stress occupation that exposes officers to violence, threats, and traumatic events daily. These experiences can cause significant personal distress and negatively impact performance. To cope with these stressful events, police officers employ various strategies. This study examined the coping strategies used by junior police officers at Pretoria's central police station, using Lazarus and Folkman's coping model. A qualitative, descriptive design was used to explore the experiences of nine junior officers through individual interviews. The results showed that junior officers primarily used emotional coping strategies rather than avoidance strategies. The identified coping mechanisms included religion, socialization, self-encouragement, motivation, work acceptance, and consultation with health professionals. The study recommends conducting longitudinal studies with larger samples across multiple police stations in Gauteng and among senior officers to further understand and support police officers' mental well-being.
Keywords: {'name': 'Burnout, Copying strategies, Occupational stress, Stress, Trauma'}
Authors & affiliations
Aim Rikhotso
Affiliation not supplied
Tebogo Nganase
Affiliation not supplied
Dikeledi Moremi
Affiliation not supplied
Solly Matshonisa Seeletse
Affiliation not supplied
Deposited references
Supplied references, not a list of publications citing this article.
DOI: 10.1016/j.glmedi.2024.100051
DOI: 10.1108/IJLM-05-2021-0305
DOI: 10.3390/ijerph19042355
DOI: 10.31436/ijcs.v1i2.82
Babbie, E. R. (2020). The practice of social research. Cengage AU.
Babbie, E., & Edgerton, J. D. (2023). Fundamentals of social research. Cengage Canada.
DOI: 10.1177/10596011211022488
DOI: 10.37576/abuse.2024.058
DOI: 10.1002/jts.21772
DOI: 10.3390/ijerph16244941
DOI: 10.15270/51-2-447
DOI: 10.1191/1478088706qp063oa
DOI: 10.1080/17437199.2022.2161594
DOI: 10.3390/ijerph16142470
DOI: 10.1080/13548506.2023.2189272
DOI: 10.1177/15586898241253892
DOI: 10.3389/fpsyg.2023.1145944
DOI: 10.4102/sajip.v50i0.2139
DOI: 10.1007/978-1-4614-4866-2_8
DOI: 10.1007/s11896-023-09638-7
DOI: 10.21083/ajote.v10i2.6728
Gul, Z., & Delice, M. (2011). Police job stress and stress reduction/coping programs: The effects on the relationship with spouses. Turkish Journal of Police Studies, 3(3), 19–38.
Gumani, A. M. (2012). A grounded theory of critical incidents impact management among SAPS officers in the Vhembe district, Limpopo Province (Doctoral dissertation). University of South Africa, Pretoria.
DOI: 10.4102/sajip.v39i2.1151
DOI: 10.1080/10439463.2018.1432612
DOI: 10.1177/10525629241263804
DOI: 10.1108/S1571-504320240000027014
DOI: 10.4102/hts.v69i1.1180
Kayal, M. (2004). Coping resources and the sense of coherence of male police officers in the South African Police Service (Unpublished master’s dissertation). University of Port Elizabeth, Port Elizabeth.
Lazarus, R. S., & Folkman, S. (1984). Psychological stress and the coping process. Springer.
Louw, G. J. (2007). Dynamics of individual vigour and burnout in the police services (Unpublished doctoral thesis). University of South Africa, Pretoria.
Lynch, J. (2007). Burnout and engagement in probationary police officers: A scoping paper. Australasian Centre for Policing Research (ACPR), Payneham.
Maabela, S. M. (2015). Guidelines for management of post-traumatic stress disorder among South African Police Service in Mahikeng, North West province of South Africa (Unpublished doctoral thesis). University of South Africa, Pretoria.
Mabe, S. E. (2004). Perceptions of personnel on police suicides and the role of a chaplain (Unpublished master’s dissertation). University of South Africa, Pretoria.
DOI: 10.1080/09718923.2006.11978394
DOI: 10.14302/issn.2474-7785.jarh-24-5141
DOI: 10.3390/ijerph21070921
Ola, M., & Mathur, R. (2016). The convergent and divergent impact of work environment, work-family conflict, and stress coping mechanisms on female and male police officers. International Journal of Education and Management Studies, 6(1), 19.
DOI: 10.1007/978-981-16-4416-0_5
DOI: 10.1007/978-981-16-4416-0_6
DOI: 10.3389/fpsyg.2020.607294
Rakshase, B. (2014). Occupational stress and coping in Maharashtra police personnel: A comparative study. Scholar’s World, IRMJC, 2(1), 30–37.
DOI: 10.4236/psych.2013.42012
DOI: 10.4102/sajip.v26i2.703
DOI: 10.4102/sajip.v37i1.962
Sekwena, E., Mostert, K., & Wentzel, L. (2007). Interaction between work and personal life: Experiences of police officers in the North-West Province. Acta Criminologica, 20(4), 37–54. https://hdl.handle.net/10520/EJC28955
DOI: 10.1002/jts.22456
DOI: 10.3390/ijerph18115605
South African Police Service. (2013). Crime statistics overview: Republic of South Africa, 2012/13. Paper presentation. Pretoria.
Statistics South Africa. (2012). Census 2011: Statistical release P0301.4. Pretoria.
Sundaram, M. S., & Kumaran, M. J. (2012). Occupational stress and coping strategies among Grade ll police constables. International Journal of Business Management & Economic Research, 3(4), 579–589.
Tehrani, N. (2011). Managing trauma in the workplace: Supporting workers and organizations. Brunner-Routledge Hove.
DOI: 10.1037/cap0000377
DOI: 10.1016/B978-0-12-816022-0.00010-7
Wassermann, A. (2015). Stress and coping in the South African Police Service (Unpublished master’s dissertation). University of Pretoria, Pretoria.
DOI: 10.48165/sajssh.2024.5404
DOI: 10.4102/sajip.v38i2.1004
DOI: 10.59429/esp.v9i7.6145