The influence of financial literacy and the use of financial technology on business performance through financial inclusion

Abstract

That are many factors that can influence country's economic growth. Given its important contribution to Gross Domestic Product (GDP) and job creation, it is necessary to further study what factors can affect the existence and the performance of SMEs. This study aims to analyze the effect of financial literacy and the use of financial technology on the performance of SMEs mediated by financial inclusion. The data was collected using purposive sampling technique by distributing questionnaire. The sample of this study consists of 150 culinary SME actors in Malang City that have used QRIS (Quick Response Code Indonesia Standards) application as one of the payment methods. Collected data was analyzed using PLS software. The results showed that there is a significant influence between financial literacy and the use of financial technology on business performance. Financial inclusion can significantly mediate the effect of financial literacy and the use of financial technology on business performance.

Keywords: {'name': 'Business performance, financial inclusion, financial literacy, financial technology'}

Authors & affiliations

Priska Rosalia Margijoyo
Affiliation not supplied

Kusuma Ratnawati
Affiliation not supplied

Siti Aisjah
Affiliation not supplied

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