The role of 4IR technologies and organizational culture in enhancing manufacturing supply chain performance

Abstract

This study seeks to create a model for the management of the steel production supply chain in South Africa amid the Fourth Industrial Revolution (4IR), tackling persistent interruptions and delays within the supply chain despite current models. A mixed methodology was utilised in the model's development. The qualitative component entailed a Delphi research corroborated by literature to ascertain pertinent hypotheses, whereas the quantitative component validated the model through structural equation modelling (SEM) utilising SmartPLS software. The research delineated a seven-construct framework comprising cooperation, integration, communication, supply chain structure, Fourth Industrial Revolution technology, organisational culture, and trust. The amalgamation of these designs proved enough for improving the efficacy of the steel production supply chain. The research revealed that the use of Fourth Industrial Revolution technologies and the cultivation of a conducive organisational culture are essential for effective supply chain management in the steel manufacturing industry. The research presents a detailed model that facilitates the planning and organisation of steel industry supply networks in South Africa. This approach underscores the necessity of a cooperative organisational culture, client contentment, and the incorporation of Fourth Industrial Revolution technologies. Steel industry stakeholders are urged to implement adaptable supply chain frameworks (lean, agile, leagile) based on project goals. This study enhances theoretical frameworks by highlighting essential features that have not been previously incorporated into supply chain management models for the steel sector, including the integration of Fourth Industrial Revolution technology and organisational culture. It provides actionable insights for stakeholders in steel manufacture, enhancing supply chain performance via the proposed paradigm. The research methodology improves comprehension of supply chain management within the framework of the Fourth Industrial Revolution (4IR).

Keywords: {'name': ': Collaboration'}, {'name': 'Fourth Industrial Revolution'}, {'name': 'Integration'}, {'name': 'Organisational culture'}, {'name': 'manufacturing'}, {'name': 'Supply chain management'}

Authors & affiliations

Tshepo Mabotja
Affiliation not supplied

Deposited references

Supplied references, not a list of publications citing this article.

DOI: 10.1016/j.clscn.2023.100107

DOI: 10.1016/j.pursup.2019.100572

DOI: 10.1002/9781119738275

Botchie, D., Damoah, I. S., & Tingbani, I. (2021). From Preparedness to Coordination: Operational Excellence in Post-disaster Supply Chain Management in Africa.

Bowles, C. G. (2022). Commoditisation's Impact on The Economic Sustainability Of Primary Automotive Suppliers In South Africa: The Case Of The Automotive Chemicals Industry.

DOI: 10.1007/s10551-020-04620-3

DOI: 10.1108/IJLM-12-2019-0332

DOI: 10.1007/s10479-020-03912-1

DOI: 10.3390/su151612513

DOI: 10.1108/IJLM-11-2021-0525

Lysons, K., & Farrington, B. (2020). Procurement and supply chain management. Pearson UK.

Martin, C. (2023). Logistics and supply chain management.

Molokomme, K. (2019). Development of a Strategic Blueprint to Improve Supply Chain Practices in the Public Sector: A Case of Public Entities in Limpopo. University of Johannesburg (South Africa).

Mugwenhi, S. (2020). Supply chain management practices, supplier performance and supply chain resilience in the South African public sector (Doctoral dissertation, Vaal University of Technology (South Africa).

DOI: 10.3390/su152416720

Nkenkana, Y. (2021). Evaluation of supply chain processes in the Department of Economic Development, Tourism and Environmental Affairs in Pietermaritzburg.

DOI: 10.22381/emfm16220213

DOI: 10.1108/IJLM-09-2017-0237

DOI: 10.1007/s12063-022-00339-8

DOI: 10.1080/09537325.2022.2067037

Sanders, N. R. (2020). Supply chain management: A global perspective. John Wiley & Sons.

Serongoane, M. T. (2021). Variables Influencing the Role of State-Owned Enterprises. University of Johannesburg (South Africa).

DOI: 10.1016/j.techfore.2020.120354

DOI: 10.30564/jmser.v5i1.4538

DOI: 10.1108/BIJ-08-2020-0428

DOI: 10.1016/j.techfore.2021.120999