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Impact of rewards and benefits on motivation among Allied health professionals in a Public Hospital

Makoma Molalathoko · Mamoloko Rachidi ORCID ↗

International Journal of Research in Business and Social Science · 2025 · Vol. 14 / Issue 3 · 422-432

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Overview

Abstract

The significance of efficient human resource management for organisational sustainability cannot be overstated. Essential to efficient management is the retention of skilled staff to enhance production, achieved through rewards and perks. This study investigated the impact of rewards and bonuses on the motivation of allied health professionals in a public hospital. The study aimed to evaluate the nature of rewards and benefits offered, as well as their perceived motivational impact. A quantitative cross-sectional study design was employed. The study sample, encompassing the complete target group, consisted of 91 individuals. Participants were provided with self-administered questions. The findings indicated that the chosen hospital offers rewards and advantages that comply with national standards. Furthermore, a beneficial impact of rewards and benefits on motivation was demonstrated. According to Herzberg's theory, the findings indicated that the participants considered both hygiene and motivational aspects significant for motivation. Participants expressed that the absence of what they deemed essential characteristics was demoralising. The report advocates for a unified approach to elucidating policies and procedures pertaining to benefits and rewards. This study's managerial consequences necessitate the implementation of policies that employees comprehend and appreciate. The research enhances understanding of employee motivation within a public sector hospital context, where personnel frequently migrate to metropolitan regions.

Keywords: {'name': 'Human resources management; talent retention; rewards and benefits; motivation; Herzberg’s Two-factor Theory; Allied health professionals; job satisfaction'}

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Makoma Molalathoko
Affiliation not supplied

Mamoloko Rachidi
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