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Tax compliance burden on SMEs in Durban: Perspectives from tax practitioners and business owners

Lungisani Buthelezi ORCID ↗ · Lesley Stainbank ORCID ↗ · Mary Mutanda ORCID ↗

International Journal of Research in Business and Social Science · 2025 · Vol. 14 / Issue 4 · 240-250

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Overview

Abstract

The purpose of the study was to examine small and medium-sized enterprises (SMEs) and tax practitioners’ perspectives on the effect of the cost of tax compliance on the functioning of SMEs.The study uses both the opinions of SMEs and tax practitioners to extend information on the tax compliance burden and its effect on the functioning of SMEs.The study adopted a quantitative approach using a self-administered questionnaire which was e-mailed to a sample of SMEs and tax practitioners by using a link to QuestionPro. Tax compliance was viewed as a burden by SMEs, with the majority opting to outsource their tax matters to tax practitioners. SMEs and tax practitioners supported the recommendation that if SMEs attend frequent tax training, this may assist in reducing the tax compliance burden of SMEs. The study recommends that SARS conducts frequent tax training aimed at SMEs. The study contributes to the body of knowledge by using both the opinions of SMEs and tax practitioners to extend information on the tax compliance burden and its effect on the functioning of SMEs.

Keywords: {'name': 'SMES, tax practitioners, taxation, tax compliance and tax ploicy'}

Authors & affiliations

Lungisani Buthelezi
Affiliation not supplied

Lesley Stainbank
Affiliation not supplied

Mary Mutanda
Affiliation not supplied

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