Evaluating government support structures in promoting innovation and business resilience among SMMEs Post Covid-19

Abstract

The COVID-19 pandemic significantly impacted Small, Medium, and Micro Enterprises (SMMEs) in South Africa, revealing their inadequate financial reserves and insufficient strategic assistance. In response, the government implemented financial and non-financial measures to promote innovation and enhance corporate resilience. This study assessed the efficacy of these approaches in aiding SMMEs during and post-pandemic, emphasising innovation uptake and sustainability results. A positivist paradigm and quantitative design were utilised, surveying 201 small, medium, and micro enterprise (SMME) owners and managers in eThekwini Municipality via structured questionnaires. Data analysis utilising SPSS (version 28.0) identified significant deficiencies in governmental assistance frameworks, especially with accessibility and communication. Participants indicated inadequate communication regarding funding initiatives, challenges in accessing newly implemented programs, and minimal influence on business recovery and innovation. The findings reveal a continual disparity between policy objectives and actual support, emphasising the necessity for enhanced communication tactics and more accessible tools to bolster SMME resilience during crises

Keywords: {'name': 'SMMEs, Government, Support Structures, Innovation, COVID-19'}

Authors & affiliations

Lungelo Mcunu
Durban University of Technology

Musawenkosi Ngibe
Durban University of Technology

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