The interplay between workplace bullying, quiet quitting and turn over intention: an integrative review

Abstract

This integrative review explores the intricate and interconnected issues of workplace bullying, quiet quitting, and turnover intention—three pressing challenges that have a significant impact on organizational performance and employee well-being. The review highlights workplace bullying as a significant precursor to employee disengagement, often exemplified by quiet quitting, where employees diminish their discretionary efforts while remaining in their positions by synthesizing literature from organizational behavior, psychology, and management studies. This disengagement subsequently contributes to an increased intention to leave the organization. The review employs Organizational Justice Theory as a framework to elucidate how perceived disparities in distributive, procedural, and interactional justice contribute to this detrimental cycle of behavior. The findings indicate that unresolved bullying not only deteriorates organizational culture but also diminishes employee motivation and elevates the risk of voluntary resignation. Consequently, the review underscores the critical necessity for proactive organizational strategies, such as implementing anti-bullying policies, fostering supportive leadership, and monitoring employee engagement, as effective interventions. It also suggests avenues for future research, recommending longitudinal and cross-cultural studies to deepen the understanding of the causal relationships and variances in these dynamics across different organizational contexts.

Keywords: {'name': 'Workplace bullying, Quiet quitting, Turnover intention, Organizational justice, Employee disengagement, Organizational behavior, Integrative review'}

Authors & affiliations

Anos Chitamba
Affiliation not supplied

Deposited references

Supplied references, not a list of publications citing this article.

DOI: 10.1108/IJOA-01-2022-3099

DOI: 10.1186/s12912-024-02134-1

DOI: 10.1016/j.hrmr.2021.100822

DOI: 10.1108/EBR-08-2018-0149

Albig, T.A. (2024). The age of quiet quitting: An examination of the predictive nature of hope related to the job engagement of educators (Doctoral dissertation, Hofstra University).

Ameen, B.U.S.H.R.A., Asim, M.U.H.A.M.M.A.D., & Khaliq, S.A. (2021). Turnover, cost effectiveness of introducing training pool and its impact on profitability. Journal of Global Economics, Management and Business Research, 13(3), 11–19. https://doi.org/10.31902/jgembr.2021.13.3.005

DOI: 10.59613/3zy62r39

DOI: 10.1108/ER-09-2019-0372

DOI: 10.1016/j.psicoe.2022.11.001

Bhatt, M., Tevatia, R., & Joshi, M.C. (2024). The whispered farewell: Understanding the phenomenon of quiet quitting and its organizational implication. International Journal of Innovation Studies, 8(1), 239–249.

Cashion, H. (2024). The struggle for work-life balance: Quiet quitting as a hyper-individualized tool of neoliberal resistance (Master's thesis, University of Arkansas).

DOI: 10.1007/s40926-024-00320-4

DOI: 10.1108/MRR-05-2024-0382

DOI: 10.22543/1948-0733.1477

DOI: 10.3389/fpsyg.2020.00812

DOI: 10.1007/978-3-031-53598-7_33

DOI: 10.1108/TLO-09-2022-0108

DOI: 10.3390/healthcare12070797

DOI: 10.1108/IJOA-09-2023-4002

DOI: 10.53730/ijhs.v6nS3.6839

George, A.S. (2023). Toxicity in the workplace: The silent killer of careers and lives. Partners Universal International Innovation Journal, 1(2), 1-21.

DOI: 10.1108/IJCHM-11-2022-1362

DOI: 10.1007/978-981-13-0935-9_9

DOI: 10.1108/PR-06-2020-0407

DOI: 10.1108/IJWHM-10-2019-0125

DOI: 10.1201/9780429462528-7

DOI: 10.18848/2328-6261/CGP/v23i02/17-36

DOI: 10.1108/IJOA-08-2024-4748

DOI: 10.3390/systems12110460

DOI: 10.1177/2329488416675839

DOI: 10.1007/978-981-13-0134-6_3

DOI: 10.1007/978-981-10-5308-5_21

DOI: 10.35940/ijmh.F1419.018622

DOI: 10.3390/soc11040143

DOI: 10.1080/09585192.2022.2070715

Nguyen, B.G. (2024). The phenomenon of quiet quitting: A scoping review (Doctoral dissertation, Macquarie University).

DOI: 10.1111/apps.12378

Pevec, N. (2023). The concept of identifying factors of quiet quitting in organizations: An integrative literature review. Challenges of the Future/Izzivi Prihodnosti, 8(2).

DOI: 10.3390/ijerph18052294

DOI: 10.1108/ER-10-2019-0406

DOI: 10.1007/978-981-13-0218-3_12

DOI: 10.3390/admsci15040133

DOI: 10.1080/09585192.2017.1406390

DOI: 10.54254/2754-1169/50/20230595

DOI: 10.55908/sdgs.v11i10.750

DOI: 10.5937/jpmnt12-51667

DOI: 10.35609/jmmr.2020.5.2(3)