Wage<i> </i>disparities<i> </i>and<i> </i>their<i> </i>effects<i> </i>on<i> </i>employee<i> </i>performance:<i> </i>Insights<i> </i>from<i> </i>the<i> </i>Zimbabwe<i> </i>telecommunication<i> </i>sector
Augustine Torayi Mataba · Munyaradzi Chibaro · James Kanyepe · Josephine S. Moeti-Lysson · Jacob Chizunza
International Journal of Research in Business and Social Science · 2026 · Vol. 15 / Issue 4 · 147-160
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Abstract
This study examines the impact of wage disparities on employee performance within Zimbabwe's telecommunication industry using advanced structural equation modelling techniques informed by recent post-pandemic organizational behaviour research. A quantitative research approach was employed, collecting data from 227 respondents across various job levels in Harare through structured questionnaires. Data analysis was conducted using structural equation modelling, incorporating recent methodological advances in measurement invariance testing and multi-group analysis. Results reveal significant wage differentials with employees perceiving substantial unfairness in wage distribution. The structural model demonstrates that wage disparities significantly impact employee performance, with regulatory frameworks and economic instability identified as primary contributing factors. Organizations should adopt AI-enhanced transparent compensation systems and implement performance-based wage structures informed by recent Environmental, Social, and Governance frameworks to enhance employee satisfaction and organizational performance.
Keywords: {'name': 'wage disparities'}, {'name': 'employee performance'}, {'name': 'telecommunication sector'}, {'name': 'structural equation modeling'}, {'name': 'post-pandemic workplace equity'}
Authors & affiliations
Augustine Torayi Mataba
Midlands State University
Munyaradzi Chibaro
University of Botswana
James Kanyepe
University of Botswana
Josephine S. Moeti-Lysson
University of Botswana
Jacob Chizunza
Cornell Johnson Business School
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