CiteNScope — Scholarly Index & Analytics
Discover / IJBESPUBLICATION RECORD

The impact of digitalisation on skills development in South Africa: A comparative analysis

Tarisai Chikungwa Everson ORCID ↗

International Journal of Business Ecosystem & Strategy · 2025 · Vol. 7 / Issue 4 · 79-87

Research reach

Publication metrics

External links open provider records or DOI searches. Provider counts are not combined. Mendeley readership measures saves, not citations.

Dimensions

Live provider badge. If unavailable, use the Dimensions link above.

CROSSREF CITATIONS0

Observed 21 Oct 2026, 00:14 UTC

OpenAlex · Citations0Cached provider observation

Observed 22 Oct 2026 01:33 UTC

Mendeley · Readers14Cached provider observation

Observed 22 Oct 2026 01:33 UTC

OpenAlex and Mendeley observations refresh on article visits, at most once per 24 hours. Unavailable data is not zero. Google Scholar opens a DOI search.

OpenAlex / Citation year

Annual citations to this article

View provider totals ↑

Citations received by this article, grouped by the year of the citing work. Crossref and OpenAlex lifetime totals remain separate in Publication metrics.

2017–2026 Annual history last updated:

Citations received

OpenAlex · year of the citing work

OpenAlex

Hover over a year or focus the chart and use arrow keys to inspect values.

2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.

View data & coverage

2026 is incomplete. Within a successfully fetched ten-year window, omitted years mean zero. Years beyond a saved observation’s window remain unknown (—). Older citations are excluded, so this chart’s sum may differ from the OpenAlex lifetime total. The date above belongs to this annual history; an unsuccessful refresh keeps the previous observation.

Overview

Abstract

This review paper examines how digitisation has affected South Africa's skill development while comparing it to worldwide patterns. This examines the impact of digital transformation on training and development practices, particularly through the utilisation of online learning platforms, virtual reality, and augmented reality to enhance learning experiences and engagement, thereby facilitating improved skills acquisition while addressing cultural issues and the digital divide within a South African context. The analysis consolidates findings from literature and studies undertaken between 2020 and 2024, emphasising the improved accessibility to training materials enabled by digital platforms, particularly for underprivileged communities. Nonetheless, a major difference in the use of these technologies between urban and rural areas is evident, highlighting considerable obstacles associated with infrastructure and digital literacy. The review underscores the significance of culturally pertinent frameworks in the execution of digital skills training. Evidence indicates that these frameworks augment involvement and boost outcomes among varied people, addressing particular socioeconomic settings in South Africa. This research emphasises the need for inclusive and contextually relevant strategies to effectively incorporate digital technology into skills development projects by comparing case studies from both emerging and developed economies. The findings underscore that although digitisation has substantial potential for improving skills development, it is essential to tackle institutional constraints and guarantee equitable access to attain favourable outcomes across all communities

Authors & affiliations

Tarisai Chikungwa Everson
Affiliation not supplied

Deposited references

Supplied references, not a list of publications citing this article.

DOI: 10.54183/jssr.v3i2.326

DOI: 10.4018/979-8-3693-5966-2.ch001

Alhazmi, H., Imran, A., & Alsheikh, M. A. (2021). Digital divide and social dilemma of privacy preservation. arXiv. https://doi.org/10.48550/arXiv.2110.13481

DOI: 10.1016/j.sciaf.2022.e01190

DOI: 10.17718/tojde.1002822

DOI: 10.1016/j.ijedro.2020.100022

DOI: 10.3390/info12080287

DOI: 10.1007/s40670-021-01231-z

Ben, S. (2023). Digital infrastructure: Overcoming digital divide in emerging economies. G20 Insights. https://www.g20-insights.org/policy_briefs/digital-infrastructure-overcoming-digital-divide-emerging-economies/

DOI: 10.1109/SysCon48628.2021.9447064

Bo, N. S. W. (2024). OECD digital education outlook 2023: Towards an effective education ecosystem. Hungarian Educational Research Journal, 14(1), 1-5.

Broadband Commission for Sustainable Development. (2021). Connecting South Africa: A report on the state of broadband access.

DOI: 10.1007/s11423-022-10163-3

DOI: 10.18489/sacj.v35i1.1101

DOI: 10.1007/978-3-031-36272-9_13

DOI: 10.1016/j.chb.2021.106804

DOI: 10.18502/kss.v8i8.13280

DOI: 10.1080/03323315.2021.2022513

DOI: 10.3390/educsci13070746

DOI: 10.22158/lecr.v1n1p26

Hanafizadeh, M. R., Hanafizadeh, P., & Bohlin, E. (2012). Digital divide and e-readiness: Trends and gaps. In Digital Democracy: Concepts, Methodologies, Tools, and Applications (pp. 1045–1063). IGI Global.

Heeks, R. (2022). Digital inequality beyond the digital divide: Conceptualizing adverse digital incorporation in the global South. Information, Communication & Society, 25(11), 1620-1637.

Hernandez, K., & Roberts, T. (2018). Leaving no one behind in a digital world. Institute of Development Studies. https://opendocs.ids.ac.uk/opendocs/handle/20.500.12413/14147

DOI: 10.1007/978-3-031-32507-6_6

Independent Communications Authority of South Africa. (2021). State of ICT sector report of South Africa.

DOI: 10.1080/20421338.2021.1884326

Kibera, T., & Agwata, J. (2022). Assessing the effectiveness of the Digital Literacy Programme in Kenya: Impacts on higher education. East African Journal of Education Studies, 5(2), 45–60. https://doi.org/10.46281/eajes.v5i2.920

Kok, I., Bester, P., & Esterhuizen, H. (2016). Late departures from paper-based to supported networked learning in South Africa: Lessons learned. In Revolutionizing modern education through meaningful e-learning implementation (pp. 202–219). IGI Global.

DOI: 10.1007/s40622-022-00320-1

DOI: 10.1002/aepp.13104

DOI: 10.1007/s40841-024-00357-z

DOI: 10.1038/s41562-022-01350-6

Lomax, J., Mitchell, K., & Ndlovu, T. (2023). Comparative perspectives on digital transformation in education: Lessons from South Africa and beyond. Global Journal of Educational Studies, 11(2), 101–115.

DOI: 10.1007/s42979-023-01729-w

DOI: 10.46303/ressat.2023.28

DOI: 10.1109/IMITEC45504.2019.9015877

DOI: 10.3847/25c2cfeb.20f73bfd

Mitchell, F. R. (2010). The global digital divide. In The Handbook of Internet Politics (pp. 95–109). Routledge.

DOI: 10.18510/hssr.2021.9427

DOI: 10.1057/s41599-020-00603-x

Musundire, A., & Mumanyi, O. (2020). Exploring challenges, opportunities and prospects associated with higher education student funding in the context of South Africa. Journal of Management & Administration, 2020(1), 101–122.

DOI: 10.24018/ejedu.2021.2.3.99

DOI: 10.1177/20427530221107510

Ndlovu, M., & Bvuma, G. (2022). Connectivity and the digital divide in South African higher education. African Journal of Information and Communication, 29, 1–20.

DOI: 10.1080/07294360.2021.2019199

Ngwenya, S. O., Heymann, R., Swart, T. G., & Lysko, A. A. (2023). A comparative analysis of urban and rural broadband penetration and access trends in South Africa. Proceedings of the 17th Multi Conference on Computer Science and Information Systems (MCCSIS 2023).

DOI: 10.1007/s40692-022-00257-5

DOI: 10.1016/j.techfore.2021.121270

DOI: 10.18488/journal.61.2020.84.695.704

DOI: 10.32861/jssr.74.177.186

DOI: 10.1007/s10639-019-09989-x

DOI: 10.17705/3JSIS.00025

DOI: 10.1007/s10758-020-09489-9

DOI: 10.1177/0895904814550070

DOI: 10.1080/23322969.2020.1835529

DOI: 10.1080/13183222.2013.11009113

DOI: 10.1016/j.ijhm.2018.06.017

DOI: 10.14569/IJACSA.2023.0140156

DOI: 10.3126/bodhi.v8i1.46456

DOI: 10.1007/s10639-024-12591-5

van Dijk, J. A. G. M. (2005). The network society: Social aspects of new media. Sage Publications.

DOI: 10.1002/9781118783764.wbieme0043

van Dijk, J. A. G. M. (2020). The digital divide. Polity Press.

DOI: 10.1080/09500693.2023.2231117

DOI: 10.1002/cc.41

DOI: 10.52214/cice.v24i2.9712

DOI: 10.1057/s41599-024-03307-8