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Corporate service perceptions on King IV good governance compliance in Buffalo City Metropolitan Municipality

Xolisile G. Ngumbela ORCID ↗ · Sithenkosi Lungisa

International Journal of Business Ecosystem & Strategy · 2026 · Vol. 8 / Issue 1 · 120-128

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Overview

Abstract

Good governance is a critical component of efficient public service delivery, and its principles are vital for ensuring transparency, accountability, and sustainability within municipal structures. The King III Report on Governance provides a framework for sound governance practices in both public and private sectors in South Africa. This study examines the perceptions of corporate services within Buffalo City Metropolitan Municipality regarding their compliance with the King III principles of good governance. The research adopts a qualitative approach, employing interviews and document analysis to explore the understanding, implementation, and challenges of adhering to King III principles within the corporate service divisions of the municipality. Key areas of focus include ethical leadership, stakeholder engagement, risk management, and integrated reporting. Findings suggest a mixed perception of compliance levels among corporate service personnel. While there is a general awareness of the King III principles, implementation is hindered by systemic challenges such as limited resources, insufficient training, and inconsistent monitoring mechanisms. Moreover, the study highlights a gap between policy frameworks and practical application, as well as the impact of political influences on governance processes. Despite these challenges, the study identifies positive strides made by the municipality in areas such as stakeholder consultation and ethical leadership initiatives. It recommends targeted training programs, improved resource allocation, and the establishment of independent governance monitoring committees to enhance compliance with King III principles. This research contributes to the broader discourse on governance in local government and underscores the need for a strategic and holistic approach to embedding good governance principles within municipal operations. The findings are relevant to policymakers, municipal administrators, and governance practitioners seeking to foster a culture of accountability and transparency in local government structures.

Keywords: {'name': 'Governance, Compliance, Municipality, Stakeholders, Accountability'}

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Xolisile G. Ngumbela
Central University of Technology, Free State

Sithenkosi Lungisa
University of Fort Hare

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