Decent Work Perception, Job Satisfaction and Workplace Deviance Among Casual Workers in the Transport Industry

Abstract

Decent work has become an impetus behind business success and a critical factor for boosting job satisfaction and for alleviating deviant behaviour in the workplace. This study sought to examine the consequences of decent work perception on employee job satisfaction and workplace deviance among casual workers in Zimbabwe transport industry. The study adopted a qualitative research approach embedded in interpretivism paradigm and multiple case-study design. The findings revealed that casual employees experience indecent work characterized by unfair remuneration, job insecurity, and limited employee representation and limited time to rest which affects their overall satisfaction with work. Job dissatisfaction was also found to positively influence negative workplace deviance. An important implication of this study is the need for bus operator companies to understand the value of fostering decent work if they are to have satisfied employees who would be loyal to the organisation and contribute meaningfully to the organisation’s bottom-line. The study is expected to contribute to empirical evidence on the consequences of decent work on job satisfaction and workplace deviance and provide recommendations to human resource practitioners on the essence of addressing workplace deviance and boosting employee job satisfaction through upholding decent work standards in the workplace.

Keywords: {'name': 'Decent Work, Casual Workers, Casualisation of Labour, Workplace Deviance, Quite Quitting'}

Authors & affiliations

Allen Mutumwa
Manicaland State University of Applied Sciences

Benard Chisiri
Manicaland State University of Applied Sciences

Collen Kajongwe
Manicaland State University of Applied Sciences

Leigh-Anne Dachapalli
University of South Africa

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