Effects of Large Classes on Students' Learning: Student Perspectives at a South African University of Technology
Bongani Penuel Qwabe ORCID ↗ · Bonginkosi Ernest Shangase ORCID ↗
International Journal of Business Ecosystem & Strategy · 2026 · Vol. 8 / Issue 4 · 640-657
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Observed 21 Oct 2026, 00:14 UTC
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Abstract
This study investigates the effects of large class sizes on students' learning experiences at a South African university of technology. With increasing enrolment in higher education, many universities face the challenge of managing large classes, which raises concerns about the quality of teaching and learning. This study used a quantitative research design to gather and analyse data through structured questionnaires administered to third-year undergraduate students in three departments with high enrolment numbers in the Faculty of Management Sciences at one university of technology. The findings reveal that large classes have a negative impact on students' ability to engage with academic content, interact with lecturers, and receive timeous feedback. Students reported feeling disconnected, overlooked, and less motivated in overcrowded learning environments. The study highlights areas where technological tools and improved pedagogical strategies could mitigate some of the challenges associated with large-class learning. The study also investigated how academic support services offered by the Teaching and Learning Development Centre (TLDC), the Writing Centre, and the Student Counselling Centre affect students’ learning and performance. The paper concludes by recommending strategies and support systems to enhance student learning in large class contexts.
Keywords: {'name': 'Large Classes, Higher Education, South Africa, Academic Performance, Student Perspectives.'}
Authors & affiliations
Bongani Penuel Qwabe
Mangosuthu University of Technology
Bonginkosi Ernest Shangase
Mangosuthu University of Technology
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