Building organizational citizenship behavior through procedural justice, trust, and work engagement
Praptini Yulianti · Kumara Anindhita Widyaswendra
Bussecon Review of Social Sciences · 2019 · Vol. 1 / Issue 2 · 10-17
Publication metrics
External links open provider records or DOI searches. Provider counts are not combined. Mendeley readership measures saves, not citations.
Dimensions
Live provider badge. If unavailable, use the Dimensions link above.
Observed 21 Oct 2026, 00:01 UTC
Observed 21 Oct 2026 00:01 UTC
OpenAlex and Mendeley observations refresh on article visits, at most once per 24 hours. Unavailable data is not zero. Google Scholar opens a DOI search.
Citations received by this article, grouped by the year of the citing work. Crossref and OpenAlex lifetime totals remain separate in Publication metrics.
2017–2026 Annual history last updated:
Citations received
OpenAlex · year of the citing work
Hover over a year or focus the chart and use arrow keys to inspect values.
2017–2026 annual-history window. 2026 is year to date. Unknown years have gaps.
View data & coverage
2026 is incomplete. Within a successfully fetched ten-year window, omitted years mean zero. Years beyond a saved observation’s window remain unknown (—). Older citations are excluded, so this chart’s sum may differ from the OpenAlex lifetime total. The date above belongs to this annual history; an unsuccessful refresh keeps the previous observation.
Abstract
This study aimed at exploring the impact of procedural justice on work engagement, trust in leadership and Organizational Citizenship Behavior (OCB). Data were collected from 100 employees working in manufacturing and analyzed by using Partial Least Square. The results of this study suggested that procedural justice is positively related to work engagement, trust in leader and work engagement is positively related to OCB. Trust on leadership doesn’t mediating the relationship procedural justice to OCB, but work engagement is partially mediating the relationship procedural justice to OCB. This study resulted that work engagement has a contribution to building OCB.
Keywords: {'name': 'Procedural Justice, Trust, Employee Engagement, Organizational Citizenship Behavior.'}
Authors & affiliations
Praptini Yulianti
Affiliation not supplied
Kumara Anindhita Widyaswendra
Affiliation not supplied
Deposited references
Supplied references, not a list of publications citing this article.
Aguinis, H. (2009). [Text book]Performance Management. Performance Management Putting Research into Action. https://doi.org/978-0-470-19232-0
DOI: 10.1002/job.138
Author, P., Bhatnagar, J., & Biswas, S. (2010). Predictors &Outcomes of Employee Engagement: Implications for the Resource-based View. Source: Indian Journal of Industrial Relations.
DOI: 10.1108/02683940710733115
Blau. (1965). Exchange and Power in Social Life review. American Journal of Sociology.
DOI: 10.2307/2393738
DOI: 10.1108/09513540910990816
DOI: 10.1037/0021-9010.86.3.386
DOI: 10.1111/j.1467-6486.2004.00422.x
DOI: 10.1111/j.2044-8325.1994.tb00570.x
DOI: 10.5465/256287
DOI: 10.2307/256704
DOI: 10.1002/9781444306538.indsub
DOI: 10.1126/science.54.1405.549
DOI: 10.2307/258792
DOI: 10.5465/256489
Moon, H., Dyne, L. Van, & Wrobel, K. (2004). The circumplex model and the future of OCB research. Nova science publishers, IN.
DOI: 10.1207/s15327043hup1002_1
DOI: 10.4135/9781452231082
DOI: 10.1207/s15327043hup1002_5
DOI: 10.1002/(SICI)1099-1379(199903)20:2<159::AID-JOB881>3.0.CO;2-7
DOI: 10.1023/A:1015630930326
DOI: 10.2139/ssrn.2406773
DOI: 10.1177/1059601106286782
DOI: 10.5465/amj.2005.15993162
DOI: 10.2307/1227990
DOI: 10.2307/257021
DOI: 10.1037/023221
DOI: 10.14738/assrj.28.1198
DOI: 10.14738/assrj.28.1198
DOI: 10.20473/jmtt.v9i3.3076
Zhang, G., Lee, G., & Zou, X. (2010). The Mediating Role of Procedural Justice between
DOI: 10.4236/psych.2010.14039