The influence of relationship conflict, employee turnover intention, and employee performance
Gladish Pretirose · Muafi Muafi
Bussecon Review of Social Sciences · 2021 · Vol. 3 / Issue 3 · 15-25
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Abstract
This study discusses the influence of relationship conflict, turnover intention, and employee performance of Gladish Medical Center General Hospital on work burnout as a mediator. The purpose of this study is to examine and analyze the influence of relationship conflict on work burnout as a mediator on turnover intention and employee performance of Gladish Medical Center General Hospital Pesawaran. Researchers use census technique with 70 respondents who are employees of Gladish Medical Center General Hospital Pesawaran. The analytical test uses SmartPLS v.2.0 with SEM (Structural Equation Modelling) analysis method. The results reveal that relationship conflict has a positive and significant influence on turnover intention. Work burnout is proven to mediate the influence of relationship conflict on turnover intention. While relationship conflict has no significant influence on employee performance. Work burnout is proven to mediate the influence of relationship conflict on employee performance. Relationship conflict has a positive and significant influence on work burnout. Work burnout has a positive and significant influence on turnover intention. Work burnout has a negative and significant influence on employee performance.
Keywords: {'name': 'Relationship conflict Turnover intention Work Burn out Employee Performance'}
Authors & affiliations
Gladish Pretirose
Affiliation not supplied
Muafi Muafi
Affiliation not supplied
Deposited references
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