International Journal of Business Ecosystem & Strategy

The study examines how quality of governance influences the Foreign Direct Investment (FDI) inflows in Sub-Saharan Africa. The study adopts a quantitative research strategy that utilises panel data of selected countries during 28 years, that is, 1996-2023. Indicators of governance like Government Effectiveness (GE), Political Stability and Absence of Violence (AV), Rule of Law (RL), Regulatory Quality (RQ) and Voice and Accountability (VA). The findings indicate that Strong Governance frameworks significantly enhance FDI inflows in Sub-Saharan Africa. VA was found to be a very strong positive determinant. GE and PS were also found to have negative relationships in within-country analyses. The IFRS adoption, being a uniform variable throughout the sampled countries, was observed to increase investor confidence. These results imply that the improvement of governance are synergies that help to establish the stable, transparent, and predictable environment sought by investors. Thus, policymakers can improve the governance systems and provide citizen involvement in order to boost foreign investment and attract sustainable capital and economic growth in the region.

The local government in South Africa is important in providing critical services to communities, although local government is tasked with critical service delivery functions, many faces systemic challenges when fulfilling this responsibility. Mkhondo Local Municipality is no exception, challenges such as inefficiency, inadequate resource management, and limited public participation. This study is grounded in consequential theory, which underscores the significance of outcomes in assessing actions. This theoretical framework facilitates the exploration of strategic actions to enhance service delivery in Mkhondo. The aim of this article was to propose effective strategies to enhance service delivery at Mkhondo Local Municipality. This article adopted a qualitative methodology, with purposive sampling to select ten experienced participants from the supply chain management and finance units. Data was collected through one-on-one, semi-structured interviews with 10 key municipal staff members. The interview transcripts were analysed thematically using NVivo 12 to identify and organise the emerging themes. The results highlighted several barriers, including ineffectiveness of performance monitoring, inadequate procurement transparency, and minimal community involvement. The article recommends the implementation of performance-based accountability, improved stakeholder participation, and transparency in municipal procedures. It is recommended that municipal strategies are aligned with consequential theory to significantly improve service delivery. These interventions can foster greater transparency, efficiency, and public trust, providing a model for similar municipalities across South Africa.

The research analysed a scoping assessment of conflict management studies among employees in developing nations, drawing on existing information. The study aimed to identify the conflict management tactics utilised by employees in developing nations and to assess the obstacles and outcomes related to conflict management practices in these contexts. This research was founded on a pragmatic viewpoint. A scoping review methodology was adopted utilising the PRISMA-ScR architecture. An iterative search was undertaken utilising terms such as “employee relations,” “conflict management,” and “developing countries,” based on six studies from various developing contexts. Studies were evaluated for relevance by examining titles, abstracts, complete texts, and methodological rigour following the removal of duplicates. A quality appraisal checklist evaluates the clarity of research aims, methodological transparency, relevance, credibility of findings, and overall confidence in the research, utilising thematic analysis.  The study indicated that the scoping review illustrates effective conflict management solutions employing a collaborative approach in developing nations and emphasises instances where interdisciplinary institutions enhance team cohesion, employee satisfaction, and workplace efficiency. These solutions encounter obstacles stemming from institutional deficiencies, insufficient funding, or inadequate training. The report advised that emerging nations require robust institutions that offer targeted training to enhance conflict management systems at all organisational levels

The aim of this paper was to analyse social entrepreneurs as the proponents towards achieving LED and ensuring the reduction of poverty and community empowerment. The emergence of social entrepreneurship in South Africa could improve LED, addressing imperative conundrums such as poverty, unemployment and inequality. The argument of this paper is that social entrepreneurs through their unique business models may play a critical role in ensuring a comprehensive LED, which could be sustainable to alleviate poverty and ensure community empowerment. The significance of social entrepreneurship cannot be circumvented in a country characterized by socio-economic ills, wherein people’s living standards continue to deteriorate. Thus, the capacity of both government and private sector remains questionable because of the perpetual challenges that ordinary people endure on the ground. Social entrepreneurs may help to rejuvenate underserved communities, especially in rural and township regions. The paper emphasized on how social enterprises foster inclusive development by generating employment, improving access to education, healthcare and financial services and uplifting historically marginalized groups like women and youth. This is a conceptual paper that adopted a literature-based methodology to fulfil its aim. It relied on secondary data sources to critique social entrepreneurship as a proponent for LED. The paper revealed that social entrepreneurs continue to play a significant role in improving the lives of the destitute both in rural and township areas. This paper underscored the need to have a proliferation of social entrepreneurs to resuscitate local economic hubs in South African rural and township areas. It concludes that for a comprehensive LED to take place, social entrepreneurs should be the paragons of LED.

The globalized and technologically advanced business environment presents significant challenges to small and medium-sized enterprises (SMEs), which play a critical role in national economic growth and innovation. These challenges include strategic orientation, effective resource allocation, and adapting to changing markets, often resulting in premature business failure. Therefore, the paper reviews recent literature on how tangible resources such as financial capital, physical assets, and technology influence SME growth, focusing on studies from the past decade that apply frameworks like the Resource-Based View. A systematic literature review was conducted, involving a comprehensive search of academic databases. Thematic analysis was applied to synthesize the findings on resource impact and management in SMEs. The review revealed that financial capital, physical assets, and technological infrastructure significantly influence SME growth. However, the extent of impact varies across contexts, depending on managerial capabilities, access to finance, and market conditions. Addressing this gap, the article aims to inform both theory and practice on SME sustainability and development and suggests avenues for future research.  

Armed conflict significantly disrupts public health systems, yet the mechanisms linking violence to endemic disease outbreaks remain insufficiently understood. This study examines how violent conflict affects disease governance and health service delivery across Sudan’s conflict-affected regions between 2000 and 2024. Using a spatial panel dataset that combines geo-referenced conflict events from the Armed Conflict Location and Event Data Project (ACLED), epidemiological surveillance records, environmental indicators, and subnational governance measures, the analysis evaluates the relationship between conflict intensity, governance capacity, and endemic disease incidence. The results indicate that areas experiencing higher levels of violence exhibit significantly greater incidence of malaria, cholera, and measles. These effects are particularly pronounced where health infrastructure has been damaged and administrative capacity has weakened. Regions with stronger local governance demonstrate greater resilience, maintaining partial vaccination coverage and disease surveillance despite ongoing conflict. Spatial models further reveal significant spillover effects, with outbreaks spreading along displacement corridors and border regions. The findings highlight the central role of governance capacity in mediating health outcomes during armed conflict and underscore the importance of conflict-sensitive health interventions. Strengthening decentralized health governance, protecting health infrastructure, and improving cross-regional disease surveillance are essential for mitigating endemic disease risks in fragile and conflict-affected settings.

The study examines how environmental sustainability reporting influences the performance of listed construction firms in Zimbabwe. The study responds to a notable research gap in developing economies, particularly within the construction sector, where limited qualitative evidence exists on how managers perceive the relationship between environmental corporate sustainability practices and organisational performance. While prior studies have largely focused on quantitative approaches in developed contexts, this paper adopts a qualitative perspective to generate context-specific insights. Guided by the interpretivist philosophy and informed by Signalling Theory and Legitimacy Theory, the study employed a qualitative research design using purposive sampling. Data were gathered through semi-structured interviews, and document analysis of sustainability reports from selected firms listed on the Zimbabwe Stock Exchange. The data were analysed through thematic and content analysis to identify recurring patterns and perceptions. The findings indicate that environmental sustainability reporting is generally perceived to enhance firm performance through improved corporate reputation, stronger stakeholder confidence, regulatory compliance, operational efficiency, waste reduction, and better resource management. Key environmental practices identified include environmental management systems, recycling and reuse initiatives, pollution control measures, land rehabilitation, and water conservation strategies. However, the study also found that firms face constraints such as resource limitations, economic instability, and uneven regulatory enforcement, which may hinder the full benefits of environmental sustainability initiatives. The paper concludes that the environmental dimension of corporate sustainability reporting can contribute positively to organisational performance when supported by effective implementation and strategic commitment. It recommends that listed firms strengthen environmental governance systems, integrate sustainability into core business strategy, invest in cleaner technologies, and improve disclosure quality. Policymakers are encouraged to enhance regulatory support and industry guidance for sustainability reporting. Future research may extend this inquiry to other sectors, compare listed and non-listed firms, and explore longitudinal changes in sustainability reporting practices across emerging markets.

This paper examines how a purpose-driven organisation emerging from a highly volatile developing economy can build a globally competitive business process outsourcing (BPO) platform while contributing to brain-drain reversal. Using ZimWorX, a Zimbabwean-headquartered BPO enterprise, as a longitudinal case study, the study aims to develop a theoretically grounded framework explaining strategic emergence under conditions of volatility, uncertainty, complexity, and ambiguity (VUCA) for an emerging organisation. Situated within the broader transformation of global outsourcing markets and the democratisation of digital talent, the paper positions Zimbabwe not as a peripheral participant but as a credible contender in high-value global services delivery. The research adopts a qualitative single-case study design grounded in conceptual theory-building. Drawing on secondary data, organisational records, industry reports, and contextual economic analysis, the study employs abductive reasoning to synthesise four theoretical lenses: Entrepreneurial Orientation Theory, Market Entry Strategy frameworks, Chaos Theory, and Strategic Decision-Making Theory. Through cross-theoretical integration, the analysis traces how ZimWorX navigated Zimbabwe’s macroeconomic instability, currency volatility, high unemployment, and institutional constraints to construct a resilient and differentiated service platform serving clients primarily in the United States and the United Kingdom. The findings reveal that ZimWorX’s success is not attributable to cost arbitrage alone, but to a distinctive combination of entrepreneurial vision, purpose-driven culture, agile niche-focused market entry, and a disruptive “insourcing” philosophy that reframes outsourcing as premium human capital partnership. The firm’s strategic posture reflects adaptive decision-making under disequilibrium conditions, where uncertainty becomes a catalyst for innovation rather than paralysis. Importantly, the organisation embeds social purpose, specifically the reversal of skilled migration and the creation of dignified employment, into its competitive strategy, thereby aligning commercial performance with developmental impact. The study culminates in the development of the ZimWorX Strategic Emergence Framework (ZSEF), a conceptual model that illustrates how emerging-economy firms can integrate entrepreneurial orientation, strategic agility, purposeful positioning, and adaptive market entry to achieve sustained global competitiveness in VUCA environments. The framework advances emerging organisation theory by demonstrating how firms operating in structurally disadvantaged contexts can convert institutional adversity into strategic differentiation. The paper concludes that purposeful strategic emergence offers a viable pathway for developing economies seeking participation in knowledge-intensive global value chains. Rather than replicating traditional offshore outsourcing models, African BPO platforms can leverage mission-driven identity, digital infrastructure, and agile governance structures to compete on quality and relational capital. The study recommends that policymakers support digital talent ecosystems, regulatory clarity, and export-oriented service platforms, while organisational leaders institutionalise adaptive strategic processes and purpose-centred cultures. Future research may test the ZSEF across multiple African BPO firms, examine performance implications quantitatively, or explore comparative applications in other emerging-market knowledge industries.

This paper examines the emergence and strategic evolution of InnBucks MicroBank Limited, a Zimbabwean Microfinance organisation that evolved from a restaurant-change management digital wallet into a licensed deposit-taking microfinance bank serving around 3 million users within 4 years. Operating in what is arguably one of the most extreme VUCA (volatile, uncertain, complex, ambiguous) environments globally, characterised by currency failures, chronic hyperinflation, regulatory unpredictability, and severe infrastructure deficits, InnBucks offers a compelling case for exploring how organisations emerge, adapt, and scale amid genuine chaos.  The analysis incorporates five theoretical frameworks: Chaos Theory, Entrepreneurial Orientation Theory, Disruptive Innovation and Frugal Innovation, the Viable System Model, and Strategic Decision-Making Theory. These are utilised to explain InnBucks' institutional pivots, its evolution to a registered deposit taking microfinance, its utilisation of Simbisa Brands' restaurant network as financial infrastructure, and its recent shift to cloud-native banking through the Mambu/AWS partnership. The paper proposes the ARISE (Agility, Resilience, Innovation, Systemic, Entrepreneurial) conceptual framework, which combines five theoretical perspectives into a practical model to steer strategic emergence in resource-limited, institutionally fragile environments. It concludes that InnBucks' trajectory challenges traditional assumptions about the prerequisites for financial innovation and provides transferable insights for emerging organisations operating within Sub-Saharan Africa's growing fintech ecosystem.

This conceptual theory-building study examines how African FinTech organisations navigate volatility, uncertainty, complexity and ambiguity (VUCA), using Mukuru as a paradigmatic single case. It develops the Mukuru Ambidextrous Strategic Emergence Model (MASEM) by integrating Entrepreneurial Orientation, Strategic Agility, Organisational Ambidexterity, Chaos Theory and Strategic Decision-Making Theory. Using secondary evidence, longitudinal organisational analysis and abductive cross-theoretical synthesis, the study explains how Mukuru combines exploitation of established remittance and agent-network capabilities with exploration of digital innovation. The analysis identifies multidexterity, the orchestration of multiple, potentially contradictory business models across heterogeneous regulatory settings, as a key capability linking strategic agility to sustained emergence. MASEM conceptualises VUCA pressures as external conditions, entrepreneurial and adaptive capabilities as the strategic core, responsible AI and green digital finance as enabling capabilities, and resilience, inclusion and antifragility as intended organisational outcomes. The model is conceptual rather than empirically validated; accordingly, future research should test its constructs and causal relationships across multiple African FinTech organisations. The study contributes an Africa-centred framework and practical guidance for managers seeking to align innovation, governance, sustainability and regulatory adaptability under persistent environmental turbulence.