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Business organizations face more issues due to globalization and continually changing customer expectations. To overcome these challenges, businesses must invest in the training and development of their employees. Training and development are essential nowadays. Employee performance is improved via training and development. A company's personnel determine its efficacy. In this era of globalization, training is crucial for the competitive and challenging corporate environment. The nerve must contribute to raising employees' quality of life at work and expanding the business. This paper aimed to investigate the impact of training and development programs on employee performance and productivity in the selected municipality of OR Tambo District Municipality, South Africa. To conduct this study, the researchers embraced an exploratory qualitative approach. The rationale for implementing qualitative methodology emanates from the need to understand the effectiveness of training programs in the Oliver Tambo district municipality in Eastern cape province, South Africa.The administration of the Nyandeni Local municipality conceded permission. The researchers acquired the letter, which permitted them to gather information from employees from the local municipality. Ethical clearance was affirmed genuinely. Non-probability sampling was used for its convenient strength. Precisely, data was obtained using semi-structured face-to-face interviews for this study. Thirty-five participants were included in this research study. According to the results, poor training and development were seen as a cause for the poor performance of employees. Capacity building was seen as a tool to increase employee commitment. Training programs were only visible to some in the municipality and the present study recommended that the Skills office conduct roadshows so that all employees could understand the office's role in the municipality. The study further recommended that training and development be closely monitored to determine its effectiveness.

The teaching of Economic Management Sciences (EMS) in Senior Phase (SP) classrooms, particularly in Grade 7, still needs to be researched. This paper examines the pedagogical practices of Grade 7 EMS teachers when teaching financial literacy (FL). We employed a qualitative research case study. Two schools were purposively chosen in the Chris Hani District, serving as the case under exploration. A data set of six participants were observed and interviewed for six months. The main findings of the study indicated that (i) the teachers adopt pedagogical practices that are based on experience and subject area content knowledge,(ii) teachers with experience and subject content knowledge were found to deliver learner-centered, creative lessons while emerging teachers relied on the textbook and taught in teacher-centered ways, (iii) lack of training on the relatively new content of FL in EMS, lack of resources and complicated language of FL concepts resulted in teachers relying on standard pedagogical practices. The study proffers recommendations and interventions that teachers could use to better their skills of pedagogic practices. Amongst these are training EMS teachers by higher education institutions, workshops, and induction of newly hired EMS teachers.

This paper explores the relevance of the industry stakeholder in the production of skilled electrical installation and maintenance technical college (TC) graduates in Port Harcourt, Nigeria. One research question was set in the study: What is the relevance of stakeholder partnerships in the production of skilled Electrical Installation and Maintenance Trade (EIMT) Graduates? A qualitative exploratory case study involving a Community-Based Participatory Action Research (CBPAR) approach was used to purposively select ten participants. The data were generated through individual interviews and focus group discussions and were analysed thematically. Experiential learning theory was employed as a theoretical framework in the study. The study's findings revealed the emergence of the following themes: development of willingness to learn, exposure/development of new relevant trade-related skills, exposure/development of practical skills, challenges of the technical college programme, and innovative teaching. From these findings, the study concludes that the industry stakeholder is necessary for producing skilled EIMT graduates in line with the objectives of the TC programme in Nigeria. Thus, the study contributes to the body of existing knowledge on the Technical College programme and within the field of Technical and Vocational Education and Training (TVET) on the relevance of industry stakeholder partnership in the production of skilled EIMT. Recommendations were also made based on the conclusion.

This paper aims to investigate whether home language teaching has an impact on enhanced additional language learning pedagogies. Participants, as data sources, were four university teachers purposely identified because of the task assigned to them, assessing student teachers in diverse schools during TP. Data for this inquiry was collected through semi-structured interviews. It was divulged as the main findings that (i) time constraints caused by consistent code-switching to acquaint with the unfamiliar medium, and (ii) learner dropout rate were challenges. This paper concludes that policies need to be redefined for enhanced language proficiency so that the ultimate end is learners who can communicate globally in a wide range of linguistic constituencies.

As qualitative research, this paper aims to identify the impact of the necessary significance of enhanced digital learning strategies in rural senior secondary schooling. The main findings about improved digital learning strategies in rural schools are (i) limited availability of digital resources coupled with (i) motivation as a factor for teachers and learners as recipients of the schooling process. As a result, this paper concludes by outlining the necessary significance for teachers and learners to have upgraded skills for viability in the digital world. Therefore, this paper recommends that teachers require more professional support and development to transform teaching strategies.

An entrepreneurship ecosystem entails a community of practice that displays the characteristics of creativity and innovation, risk-taking, a strategist, and an active participant in identifying opportunities and making decisions among others in the organization. The ecosystem can be key when Higher Education Institutions are engaged in the transformation process of commercialization. The paper intends to explore whether an entrepreneurship ecosystem can stimulate the commercialization of the research process in a sustainable way. The qualitative thematic review methodology is employed to achieve this aim. The commercialization process is viewed in an entrepreneurship ecosystem by looking at the entrepreneurial institutions, stakeholders involved, and the sustainable business model. It is recommended that adopting an entrepreneurial ecosystem for commercialization of research in Higher Education Institutions can play a crucial role in building their structures to be economically active; addressing graduate unemployment; providing recovery strategies to reboot businesses in communities, especially after the COVID-19 pandemic; and position themselves as entrepreneurial institutions.

Social interaction among peers and teachers in English First Additional Language (EFAL) classrooms is a more significant predictor of communicative competence, which is the goal of any language program. During the Covid-19, there was a decline in social interaction among learners due to the sudden change from onsite to remote teaching and learning. This paper aimed to explore the effects of lack of social interaction in EFAL classrooms and how it can be enhanced during the 'New Normal'. This study was underpinned by Long's (1981) Interaction Hypothesis Theory, which emphasizes social interaction as an essential component of language learning. This study adopted a qualitative approach embedded in an interpretive paradigm. Semi-structured face-to-face interviews were utilized to gather data from 32 conveniently selected participants. Data were analyzed through content analysis. The findings of this paper indicated that the effects of lack of social interaction were; the inability to solicit information from learners, lack of direct contact, and lack of immediate feedback, which were caused by the COVID-19 social distancing measures. This negatively affected the quality of education. Furthermore, the lack of interactive social activities in EFAL classrooms threatens the acquisition of language proficiency skills, which are key to academic literacy. Therefore, the authors recommend that language teachers receive training on how language lessons should be planned during blended learning to engage learners in interactive social activities like role-playing, storytelling, debates, and group discussions.

Eruption of the COVID 19 pandemic era in the preceding years has resulted at learning being infused with technology, hence the emergent of new terminologies or prefixes like ‘e’. For the purposes of this paper, eLearning has since been regarded as an essential aspect targeted towards effective schooling. Teaching-learning approaches had to be re-looked at as universities were held in predicaments to engage on online contact sessions through blackboard as a Learning Management System (LMS). This is a software application that necessitates diverse areas, but not limited to, administration, documentation, automation, delivery of educational courses and training programs. It is for this reason that this paper aims to examine whether Blackboard learning has any substantial influence in relation to learner academic attainment. Little is noted by literature on predicaments entangling rural schooling environments for implementation of eLearning. Examination was administered through a qualitative research approach, embedded in a case study design. Three purposefully nominated teachers from a university located in a rural Eastern Cape Province setting were interviewed as participants. It was divulged by the findings that (i) connectivity glitches, thus having an impact on (ii) contact session attendance, as well as (iii) limitation of eLearning related soft skills, were the major hiccups to this emergent learning platform. As authors we therefore conclude that both teachers and learners are held liable to fully acquaint themselves on eLearning, hence the digital world. This paper recommends for alterations and re-inventing of teaching-learning approaches, thereby curbing situations of rural-urban digital variations.

This paper explores how eLearning culture can be meaningfully instilled as an empowerment approach towards improved learning for an underprivileged rural institution. A qualitative study embedded in a case study design was undertaken. To collect data, semi-structured interviews were administered to three purposefully nominated participants. These were university teachers who rendered their teaching services in a university located within a rural community in one of the Eastern Cape Education Districts. The findings of this inquiry revealed that (i) quality teaching and learning, (ii) lack of eLearning resources and infrastructure, intertwined with (iii) attitudinal behavior from both teachers and learners, were results of inefficiency towards online learning. The study concludes with recommendations that there is an urgent need to invent motivation strategies as no single individual had ever anticipated the emergent turnaround in the entire universe, where all institutions of higher learning were forced to embark on online learning, disregarding diverseness and rurality of learner-teacher constituencies thereof, as recipients in the schooling environments.

This article discusses the influence of historically disadvantaged background on the culture of reading in some primary school learners from a school district. Investigation for this article was administered through a qualitative research approach, assisting in attaining first-hand information directly from the participants, thereby generating nonnumerical data. Embedded in this qualitative investigation was a case study design. As qualitative research concentrates on acquiring a comprehended understanding of how individuals perceive lived experiences, the main purpose of entrenching a case study was to dig deep into the in-depth descriptions coupled with the personal experiences of the subjects. It draws from semi-structured interviews conducted with primary school language teachers. The interview schedule specifically designed for this inquiry contained open-ended question types. During interviews, recordings were made in their natural settings through interacting with each participant. Data coding and analysis were informed by the iterative approach. The main findings of this investigation indicate that (i) teaching reading remains one of the basic skills in learning but was (ii) compromised by the lack of reading material, stemming from the disadvantaged background of the studied schools. Also, though motivation by parents seems to yield good results, there seemed to be (iii) a lack of influence and intervention strategies regarding available resources in the learners’ homes. I argue that family background does correlate (have an impact on learner reading ability) with learners’ reading ability. I conclude and propose that teachers need to employ teaching and learning methods that accommodate various cultural notions learners bring to school, as this is likely to impart positively on their academic performance.

Given that undergraduates, graduates and tertiary institutions of higher learning are uncertain Given that undergraduates, graduates, and tertiary institutions of higher learning are uncertain regarding the expectations of employers in the work organizations on the skill that graduates possess, the study presented in this paper attempts to provide some meaningful clues in that directions. The study followed a research question that interrogates what employability skills employers expect graduates to possess for an entry-level job. Designed as a descriptive study, a quantitative research approach was chosen, where the survey method of data collection was employed through a closed-ended structured questionnaire. The study targeted employers (managers) of public and private work organizations in the health and education sectors in a South African town Mthatha, from where a sample of 41 participants (representing organizations) was drawn. The study employed a stratified random sampling in selecting the participants, which ensured that the principle of selecting representatives of the target population was met. Data collected from the participants were analyzed by the use of selected descriptive tools. The analyzed data revealed that all employers expect graduates to possess all the 13 skill areas that employees require to function in the workplace. Surprisingly, the employers mostly expect least from the young graduates in terms of quantitative skills and leadership capabilities. While this finding corroborates what exists in the literature, it provides a new dimension with regard to priority skills needed by employers in the South African labor market. The study, therefore, recommends that the work organizations and higher institutions of learning should form a partnership and a close relationship so that they can assist one another in building the employability skills of graduates.

The purpose of this article was to apply the job demands-resources (JD–R) theory in a public university as a lens to ascertain the extent of measures undertaken by academic supervisors to provide physical environment resources that support administrative employees and enhance their performance of the demanding duties they constantly perform. Supervisors’ understanding of their role in catering to the physical environment needs of administrative employees has been ignored in previous studies conducted in the university sector. The research design was qualitative since data collection relied on semi-structured interviews with six academic heads of departments who supervised office administrative employees in a public university context. The participants’ responses indicated a high understanding of the importance of providing resources such as updated equipment and eliminating any physical environmental factors that could enhance office employees’ performance in their demanding administrative duties. The challenges expressed were mainly with the budget that proved to constrain them.  This finding on supervisors is significant as it addresses a research gap in which the focus on physical environment factors has mainly been on employees’ perceptions and experiences in the business sector with less interest in the public sector and developing countries. The success of an organization requires a caring leadership that strives to provide enabling workplace physical environment resources that meet the work demands of employees.

The study examined corporate governance and corporate sustainability impact on the performance of South African listed companies. Data retrieved from 30 companies for the period 2010-2020 was analysed using panel fully modified ordinary least squares (FMOLS) and dynamic ordinary least square (DOLS) methods. Dependent variables were grouped into the Accounting-based approach and the Market-based approach. Explanatory variables were also grouped into Corporate Governance and Accounting ratios. Findings revealed a strong relationship between corporate governance and company performance. This was substantiated by the result from Board gender diversity, which revealed both positive and negative relationships that were significant under both approaches. Directors’ remuneration revealed a positive but insignificant relationship under both approaches, while Board size revealed a negative relationship under both approaches. Further findings also revealed a strong relationship between corporate sustainability performance and company performance. This was established by the results from the ESG and ROA and ROE, which revealed negative but significant relationships under the first approach and became positive and significant under the second approach. Lastly, a strong relationship between corporate governance and corporate sustainability performance was revealed as shown between ESP and directors’ remuneration and a negative but significant relationship with board size and gender diversity. A cross-country based investigation to ascertain whether the same results can be achieved should be carried out.

This paper articulates on the challenges of unemployment in Butterworth, a town in the Eastern Cape, South Africa. The objectives of the study were to investigate psychological, social and economic challenges of unemployment respectively. Keynisian theory was used to explain the unemployment situation in the study area. The study made use of quantitative approach, where 80 respondents were drawn from the target population through a stratified sampling technique. Data collected from survey (questionnaire) were analysed with appropriate tools in the Statistics Package for Social Sciences. Demographically, the majority of the sample were females, people between the ages of 18-23, all of African race, were never married, had a diploma, were unemployed for more than three years and said they had not look for work in three weeks. The most prevalent feeling by the unemployed was disappointment and frustration, which according to them led them to engage in anti-social behaviour, especially being dishonest in many occasions and use of alcohol. The biggest social challenge among them include, not getting the expected support from family and friends. They face many economic challenges, in which they are unable and sometimes struggle to have money to apply for jobs or buy clothes. This study made recommendations on how to overcome the challenges of unemployment in the study area

The main objective of this investigation is to explore whether COVID 19 deaths have effects with regards to language proficiency, predominantly reading. Reading levels seem to have deteriorated as difficulties in spelling and pronunciation of simple English words were demonstrated by learners. In this qualitative inquiry, the author used a case study. The researcher perceived it essential for a qualitative approach to be embarked on hence investigating teachers’ life experiences in their natural, context-specific settings. Semi-structured interviews were administered to ten conveniently nominated secondary school teachers. A narrative analysis was used to categorize data into themes that were noted as findings of this examination. A major finding of this inquiry was (i) sudden lack of parental involvement emanating from the (ii) drastic shift in socio-relations amongst the members of the communities, this causing reading to become an overwhelming routine. The study concludes that academic attainment for most learners seems to be hindered by the decline in learner reading proficiencies. To curb the situation, it is therefore recommended that language teachers devise approaches to instill a reading culture within a classroom setting, thus limiting tasks to be administered after school hours.

This paper aims to investigate whether e-learning has any significant influence on academic attainment. From this time, little is noted by literature about training teachers towards attaining the necessary skills needed for digital e-learning applications. Investigation for this paper was conducted through a qualitative research methodology. Authors decided to use this method with a concern of understanding the behaviour of humans as per teacher perspectives, leading to obtaining better understanding of underlying motives. For this qualitative investigation, three conveniently selected secondary school teachers from a rural school in the Eastern Cape Province of South Africa were interviewed. Engaging with the participants through administration of the interview schedule assisted authors in obtaining reach data due to contained questions that had a specific element of being open-ended. A fundamental finding revealed that teachers across all subjects have since embarked at focusing on (i) learner-centered practical approaches to allow determined e-learning engagements, thus having an impact on (ii) learner turnout. On noting this perspective from the teacher participants, it is recommended that as citizens held up in the technological revolution, there seems to be a need for teaching-learning approaches to be altered. This study, therefore, concludes that as a means to enable enhanced learner attainment, rural versus urban digital variations be addressed

The influence of macroeconomic variables on aspects of business and the country's economy has been a subject of robust discussion. This study was conducted to identify the effect of macroeconomic variables, namely inflation rate, economic growth, exchange rate and share price, on listed companies in South Africa. The goal was to study the long run and short run effects of macroeconomic volatility on company performance because of the world’s recent pandemic experience. To achieve this objective, the study applied the panel Autoregressive Distributed Lag (ARDL) model on annual panel data from 2010 to 2020 to analyse the short run and long run effects of macroeconomic variables on a company’s performance. The study results suggested a positive impact of economic growth, exchange rate and share price on asset returns, whilst a company's equity return is supported by economic growth and share price in the long run. The short run revealed that none of the independent variables has a sufficiently significant effect to influence a company's performance changes in the short run. Based on the findings, it was recommended that policymakers and economic authorities should introduce and implement strategies that favour and enhance the country's economic growth and stable exchange rate in order to improve company performance. Additionally, given that the company's short-run performance may highly depend on internal factors such as corporate governance, internal policies and business strategies, these decisions should be taken with precaution and a high level of professionalism.

The high student attrition at the masters' and doctorate levels requires universities to be customer-oriented, and flexible in their capacity to deliver higher value to mature students whose needs and expectations are high. Therefore, this study aims to assess student experience and service delivery levels that academic departments provide postgraduate students at public universities in KwaZulu-Natal. An empirical study was conducted amongst masters’ and doctorate students at a university of technology, a traditional university, and a comprehensive university. The study involved a survey questionnaire with a five-point Likert scale and included seven service delivery dimensions which respondents were to rank accordingly. Data were subjected to descriptive and inferential statistics and the factors that emerged from factor analysis were tested for reliability and validity by conducting Cronbach's alpha. The results show that postgraduate students are university customers and therefore expect courtesy and professionalism in the delivery of postgraduate programmes. The results further suggest that retention capabilities exist for the traditional university compared to the other types of universities. Students seem to be moderately satisfied with the quality of academic services offered by universities. Service delivery experience among students appears to vary across universities. Universities should take cognisance of the gaps and attempt to be more customer-oriented to ensure the needs and expectations of graduate students are met. The findings of the study may serve as guidelines for a follow-up qualitative study to establish the specific areas where students were not satisfied.

The study examined the sensitivity analysis of the impact of Covid-19 on Corporate Sustainability and Company Performance of South African listed companies. The study employed secondary data retrieved from the annual reports of the selected companies. Stakeholder Theory and the Traditional Theory of Economics and Finance from the theoretical foundation of this study. Data retrieved from 40 companies for the period 2010 -2021 was analyzed using panel fully modified ordinary least squares (FMOLS) and dynamic ordinary least square (DOLS) methods, representing all sectors with the help of a convenience sampling method. Findings revealed a strong relationship between corporate sustainability performance and company performance with other explanatory variables. This study also implied that the impact of the Covid-19 pandemic was so sensitive on South African companies and companies must pay strong attention to recovery strategies suggested to reduce the severity of the impact on them and ensure a quick recovery.

In the process of socio-economic development, the rural environment has witnessed various setbacks, mostly in agro-social and the socio-economic sustainability of the QwaQwa community of South Africa. Evidence exists from the literature, our observations and experience that sustainability in the rural economic development of the QwaQwa community is not equal and stable, which has exposed the youths of the community to crime and various anti-social activities such as drugging, drinking, gangsterism, raping, among others. Therefore, the asset-based community development approach was adopted to instigate stakeholders’ intention toward community emancipation. This was done within the lens of the transformative paradigm designed with the community-based participatory action research process. The research comprised key stakeholders such as community leaders, NGOs, and youths. A structured interview was used to elicit information from the selected participants. We used socio-thematic analysis to make sense of the data in order to understand the sociality of the people living within the spotted problem. The study revealed that the community is endowed with arable farming land and team spirit, but criminalities were found to challenge their development. In its quest for rural emancipation, the study also found out that the QwaQwa community needs empowerment programs in social and agricultural skill development.