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This paper examined the effect of TQM on environmental performance (EP) and the mediating role of innovation (INN) in this relationship. We employed a quantitative research method and collected cross-sectional data from 320 SMEs in the food and beverages manufacturing industry OF Ghana. We further utilised PLS-SEM to analyse the data collected. The main results revealed that TQM has a favourable and substantial impact on EP (β = 0.812, p-value = 0.000) and on INN (β = 0.771, p-value = 0.000). Additionally, INN has a favourable and substantial impact on EP (β = 0.163, p-value = 0.000), and, finally, INN partially mediates the direct link between TQM and EP (β = 0.126, p-value = 0.000). However, this mediating effect was strongly influenced by continuous improvement, employee involvement and product innovation. Therefore, SMEs in the food and beverages manufacturing sector should consider investing more in continuous improvement and employee involvement initiatives. Also, pay close attention to and adapt to changes in taste and market trends related to their products.

This article investigates the impact of Supply Chain Relationship Management (SCRM) on operational efficiency, with a specific focus on the mediating role of information sharing. SCRM has been widely recognized for promoting collaboration and improving operational outcomes in supply chains. However, the effectiveness of SCRM practices is significantly enhanced when accompanied by robust information-sharing mechanisms. The study utilizes Structural Equation Modeling (SEM) to analyze data collected from 108 supply chain professionals in the Sunyani Municipality, Ghana. The results show that information sharing plays a critical role in mediating the relationship between SCRM and operational efficiency, highlighting its importance as a mechanism for facilitating better coordination, reducing operational costs, and improving lead times. These findings offer valuable insights into how inter-organizational collaboration and effective information exchange contribute to operational improvements in supply chains, particularly within the pharmaceutical sector in developing economies. The study contributes both theoretical and practical perspectives on supply chain management.  

Efficient supply chain management is essential for small and medium-sized enterprises (SMEs) in Ghana to guarantee a dependable flow of products and services, sustain competitiveness, and promote growth and job creation. The objective of this study is to analyse the current supply chain models utilised by manufacturing small and medium-sized enterprises (SMEs) in Ghana. Additionally, it intends to propose a prototype model that will aid manufacturing SMEs in achieving sustainability, growth, and future expansion in Ghana and other regions. The Conceptual framework was developed by examining variables identified in the existing literature on supplier management practices in small and medium-sized enterprises (SMEs), as well as inventory management approaches that are relevant to SMEs. A structured questionnaire was employed to collect data from the main source. This study employs a mixed method approach, which includes the participation of 363 respondents. Interviews and surveys were carried out with small and medium-sized enterprise (SME) owners and managers. The data was analysed using the SPSS (v 27.0) computer application, which involved both inferential and descriptive statistical analysis. The findings revealed essential components of the prototype, such as the implementation of supply management (SM), proficient information management (IM), streamlined distribution strategies, and strong marketing and sales strategies, in addition to customer relationship management (CRM) and effective post-sales services. Implementing these supply chain management (SCM) principles effectively can guarantee the sustainability, growth, employment generation, and overall performance of small and medium-sized enterprises (SMEs) in Ghana.