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This research analyses how a service firm develops an ecosystem and serves as the orchestrator. A unique coffee shop in a mountainous area was used as the subject because it has abundant resources to become an orchestrator and various distinctive traits. A single case study design was selected to enable researchers to analyse depth and rich data, covering all participants within the ecosystem. Using a holistic case study design enables investigators to explore complex interplays of ecosystem participants. This study demonstrates that a firm uses elements of dynamic capabilities to manage the evolving process of ecosystem dynamics, starting from the initial formation of the ecosystem to the maturity stage. Our analysis identifies what derivative capabilities can be created from each element of dynamic capabilities and how these derivative capabilities are employed for developing and managing partners involved in the ecosystem. This study establishes a contribution by examining a coffee shop, representing a small service firm, and its evolution into an ecosystem orchestrator role - an under-explored setting in prevailing orchestration literature concentrated on large platform corporations. Single case studies are often criticized because their generalizability is thin and their findings are narrow. However, this weakness has led to the advantage of presenting insights in detail and depth.

Office employees dedicate a significant portion of their time within the confines of a building, where the physical surroundings have a profound impact on their overall well-being and directly influence their effectiveness and productivity. Within the professional setting, it is commonly believed that employees who find satisfaction in their physical environment are more inclined to achieve superior work outcomes and performance. Consequently, this document presents an extensive analysis of various environmental factors that have a direct or indirect influence on the performance of employees. This research is a descriptive research design using a quantitative re-search method studying the relationships between office environment facilitations and employee performance. Survey questionnaires technique was used 829 samples were analyzed. Regression analysis, correlation analysis, mediation analysis and hypothesis testing were devised to deter-mine the significance level of the hypotheses. The study also examined the direct effects of office environment on employee communication, interactions, productivity, and performance. The findings revealed significant outcomes, indicating that the office environment has an influence on these employee-based factors. Both communication and interactions, as well as employee productivity, as an indirect effect, were found to significantly mediate the connection between the office environment and employee performance. The practical implications are that these findings can be utilized by organizations to effectively evaluate the costs and benefits associated with different office concepts. By acknowledging the potential issues identified in this study regarding various office concepts, organizations can strive to create a more favorable working environment.

This article analyzes the status quo and cooperation mechanism between ASEAN and China, mainly, the non-traditional security issues in the South China Sea space (SCS). The non-traditional security threats confronting the SCS are complex, diverse and enormous. Amongst those are transnational maritime crimes, marine disaster threat, marine ecological environmental threat, and resource scarcity. Recent trends have demonstrated that the established regimes between ASEAN and China, for non-traditional security cooperation in the SCS, are fragmented mainly due to the absence of integrated and long-term mechanisms. Three reasons hinder the acceleration of the cooperation process: interference from outside powers, insufficient mutual political trust between China and ASEAN members, claimants and divergence of interests in advancing the Code of Conduct (COC) in the SCS. This article aims to analyze the problems and the causes existing between China and ASEAN in dealing with non-traditional security cooperation. It also examines the effectiveness of the rules-based cooperation mechanisms and offers a few recommendations. It is argued that ASEAN and China should take advantage of the low sensitivity of non-traditional security issues and high-quality development of the One Belt and One Road Initiative, to construct an integrated framework based on rules jointly and order for multilateral non-traditional security cooperation in the SCS. Three possible and workable measures are recommended to facilitate non-traditional security cooperation between ASEAN and China in the SCS. Both sides, primarily ASEAN member claimants, pursue an excellent willingness to cooperate and could promote functional cooperation, promote successful maritime cooperation modes as long-term cooperation mechanisms in the SCS, focus on strengthening the capacity-building of marine governance, and comprehensively establish a multilateral cooperation mechanism in marine environmental protection and fishery resources management.

This study examines the factors influencing accountability practices in funds management of local non-governmental organizations (NGOs) in Yemen. A total of 75 local NGOs operate in Yemen, receiving local and foreign funding. A structured online questionnaire was employed for data collection. This study found that accountability was not widely practiced among the NGOs in Yemen. The level of accountability practices of these NGOs was significantly influenced by funding competition and perceived motive. The results of the study offer important implications for both policymakers and NGOs. The relevant regulatory bodies must formulate policies to enhance the NGOs’ accountability for improved efficiency and transparency. The NGOs, on the other hand, are expected to be transparent in ensuring the resources are well managed, and services are delivered efficiently and effectively to the recipients.

Medical tourism is a global phenomenon in many parts of the world. It features an activity where individuals travel from home country to the host country to seek or receive medical healthcare. Being the third largest sector, medical tourism has a significant contribution towards economic development in the Southeast Asia (SEA) region. However, the literature review depicts a scarcity of research on niche areas among the top player in this region. This study aims to explore the development of the medical tourism industry in the SEA region. An in-depth interview with stakeholders and private hospitals were conducted and analyzed using thematic analysis coupled with document analysis from various secondary data. Four SEA regions were chosen namely Malaysia, Indonesia, Thailand, and Singapore which offer specific niche markets to promote the medical tourism industry. Interestingly, these countries are complementing and not competing with each other in the same industry. This study is vital in enriching the literature in the field of medical tourism in showcasing the niche market of medical tourism in the SEA region. This study also contributes greatly to comparative analysis between these countries in the medical tourism sector. 

This paper focuses on social security threats brought by the Rohingya refugees in Malaysia especially on healthcare services.  First, a brief historical background of Rohingya ethnic and how this ethnic became refugees is discussed. Secondly, this paper provides a preview of Rohingyas during post-Myanmar’s political transition. and a short background of Rohingyas in Malaysia. Third, this paper examines the healthcare services among the Rohingya refugees in Klang Valley, Malaysia, and the accessibility of healthcare.