JOURNAL ARTICLEEngin Ozel · Umit Hacioglu
International Journal of Business Ecosystem & Strategy · 2021
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Fatigue as an emerging flight safety issue in the aviation industry requires an elaborate understanding and critical approach for proactive aviation management practices. The level of flight crew stress and fatigue must be critically managed to prevent flight accidents. Additionally, stress and fatigue have a negative influence on job satisfaction levels. This paper aims to examine the critical fatigue risk factors that affect the performance and safety of airline pilots and crew in the aviation industry. This paper also analyses the relationship between burnout and job satisfaction sub-dimensions. A factor analysis with a target population of 254 international flight crew has been conducted using the Minnesota Job Satisfaction Survey and Maslach Burnout questionnaire. The main findings of the study demonstrate that (i) cockpit and cabin crews’ job satisfaction and performance have been affected by stress and fatigue, (ii) psychological depression, anxiety and personal problems of the flight crew are the main causes of emotional fatigue, (iii) extensive flight hours and dealing with problematic passengers increase flight crew fatigue, (iv) personal achievements concerns and depersonalization increase flight crew fatigue.
DOI 10.36096/ijbes.v3i1.24618 Crossref citations21 OpenAlex citations
JOURNAL ARTICLEYunus Emre Ozturk
Bussecon Review of Social Sciences · 2020
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With the negative effects of global financial crisis in 2008-2009 and recent Covid 19 pandemic, the need for stress management for individuals and business organizations is significantly increasing. However, the latest advances in digitalization and digital transformation of service companies are reshaping and redesigning the working conditions. This study aimed to explain how stress and burnout syndrome affects the individuals and business organizations. It is also aimed to maintain a theoretical perspective on burnout syndrome models. Main contribution of the paper to literature is its theoretical perspective with fundamental theories and models of burnout syndrome.
DOI 10.36096/brss.v2i4.2358 Crossref citations12 OpenAlex citations
JOURNAL ARTICLEYunus Emre Ozturk
International Journal of Business Ecosystem & Strategy · 2020
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Airline employees also carry the risk of losing their jobs in times of crisis that closely affect the aviation industry. Therefore, it is important to investigate the burnout syndrome experienced by airline workers in times of crisis. This study aims to evaluate the burnout syndrome of airlines. Findings show that airline flight crews who experienced high levels of burnout syndrome during normal periods experienced less burnout syndrome during crisis periods. It is understood that the reason for this situation is that they cling to their jobs more tightly against the risk of losing their jobs.
DOI 10.36096/ijbes.v2i4.2325 Crossref citations7 OpenAlex citations
JOURNAL ARTICLEOzden Altindag
International Journal of Research in Business and Social Science · 2020
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This study aims to examine the concept of stress, which has become a part of our daily lives, in an organizational context, and to determine whether there are a relationship and interaction between stress management and job performance in organizations. In this article, which is an exploratory study, the sources behind organizational stress are investigated, and the individual and organizational results created by organizational stress management on business performance are discussed. Within the scope of the study, the studies in the literature conducted between 2005 and 2019 in different sectors and their results were examined. In the obtained results, significant negative relationships were found between stress management and job performance. Furthermore, in these results, the mediating role of stress management was also detected.
DOI 10.20525/ijrbs.v9i2.63612 Crossref citations27 OpenAlex citations
JOURNAL ARTICLESait Soyler · Yasar Gokalp · Salih Kenan Sahin · Pakize Yigit
International Journal of Business Ecosystem & Strategy · 2019
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The crucial role of delivering health care services belongs to the health care providers. Among them, nurses have an important place both in regards to their numbers and the burden they take on. Therefore, the purpose of this research is to understand the relations between their work performances and their burnout level in conjunction with their internal& external motivation. The research is a cross-sectional observational study. Surveys were distributed to 600 nurses across the Asian part of ?stanbul among 4 hospitals. The study included the volunteer nurses who were actively working in the institutions, who were given permission to participate in the study, except for the nurses who were on leave/had a report during the data collection period. While collecting data, burnout, motivation and workers’ perceived performance scales were used. 458 nurses completed the surveys out of 600 distributed, of which 439 were deemed to be appropriate to be included in the analysis. All the data were analyzed at SPSS 22.0 version, with the mean, standard deviation, range and such descriptive statistics being used with p<0.05 significance level. Analyzes demonstrated a statistically significant negative correlation between burnout and perceived performance (p<0.01, r=-,422). On the other hand, the analyzes also demonstrated a positive but statistically significant and low-level correlation between motivation (internal and external) and perceived performance (p<0.01, r=,173; 226). Burnout caused by independent variables has a statistically significant and negative correlation between both internal and external motivation (p<0.01). Perceived work performance of nurses, one of the most important factors in delivering health care services, can be elevated by decreasing burnout level and by increasing their internal/external motivation. So, it is important for administrations to take appropriate measures to lower the burnout level and increase the motivation of nurses.



DOI 10.36096/ijbes.v1i1.1080 Crossref citations0 OpenAlex citations