JOURNAL ARTICLESanelise Magwaxaza · Uche Omoruyi · Xolisa Makubalo
International Journal of Business Ecosystem & Strategy · 2026
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The significance of SMMEs in local government is closely associated with job creation and income generation; SMMEs subscribe to the stimulation of socioeconomics in South Africa. The main aim of the study was to investigate the challenges affecting the implementation of renewable energy on Small, Medium, and Micro Enterprises in South African Local Government. The study was conducted at Raymond Mhlaba Local Municipality in Alice and municipal officials and SMME owners taking part as participants within the same area. The study followed an interpretive philosophy with a case study research design. The sample size was 12 participants, using a non-probability sampling method and purposive sampling technique. The study's target population included SMME owners and municipal officials from the Directorate of Engineering and Services from Raymond Mhlaba Local Municipality. The study collected primary data using semi-structured interviews. Thematic Data Analysis was used to analyze the data. The study findings revealed financial barriers, lack of technical expertise, and the challenge of permits and approvals to connect renewable energy systems to the grid as the main challenges affecting the implementation of renewable energy for SMMEs. The study's recommendations include financial incentives through grants, capacity-building workshops, collaboration with various stakeholders, and community solar projects. The contribution of this study will be significant since most SMMEs struggle with electricity supply during load shedding, which negatively affects business production and operations.
DOI 10.36096/ijbes.v8i5.14210 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEThompho Tshivhase · Oyama Sikibi
International Journal of Business Ecosystem & Strategy · 2026
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Community policing was introduced in post-apartheid South Africa to rebuild trust between law enforcement and communities. However, its crime prevention role is limited by persistent challenges. This study explores these limitations through the perceptions of police officers and community members in Bizana, Eastern Cape, using a qualitative design and semi-structured interviews. Thematic analysis identified key obstacles: limited police resources, rural–urban inequalities, weak community engagement, and inadequate training. While community policing contributes to social control, crime prevention, and safety, its impact is undermined by poor police–community cooperation and fear of victimisation, which deters reporting and hotspot identification. Structural factors, including poor roads and a shortage of police vehicles, fuel rising rural crime, especially stock theft and drug-related offences. Limited institutional support for Community Policing Forums and night patrols further reduces their sustainability and effectiveness. The study offers context-specific insights into the implementation of community policing in rural South Africa and underscores the need for better resource allocation, stronger partnerships, and context-responsive strategies. It also advances global development priorities, particularly SDG 16 (Peace, Justice and Strong Institutions) and SDG 11 (Sustainable Cities and Communities), by emphasising accountable, inclusive, and effective policing systems.
DOI 10.36096/ijbes.v8i4.12570 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEClaudius Homerai · Tendai Chimucheka · Shylet Mufandaedza Masunda
International Journal of Business Ecosystem & Strategy · 2026
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This paper aims to explore how service quality mediates the relationship between emotional intelligence and non-financial performance in Zimbabwe's tourism centres. The study further examines the relationship between emotional intelligence and non-financial performance of tourism centres in Zimbabwe. Furthermore, the paper investigates the relationship between service quality and non-financial performance of tourism centres in Zimbabwe. Using a positivist paradigm, quantitative methods, and a sample of 549 respondents, data were collected via self-administered questionnaires and analysed with SPSS 29 and Amos 24 software. Main findings of the study demonstrate that (i) emotional intelligence significantly enhance non-financial performance of tourism centres in Zimbabwe (ii) service quality has a statistical significance impact, but it negatively correlates with non-financial performance of tourism centres and finally (iii) service quality does not mediates the relationship between emotional intelligence and non-financial performance of tourism centres in Zimbabwe relationship. These findings imply that managers should prioritise emotional intelligence directly rather than relying on service quality improvements alone. Policy recommendations include enhancing human capital, encouraging financial institutions to support tourism ventures, and integrating emotional intelligence and service quality into training curricula to foster better performance across Zimbabwe’s tourism sector.
DOI 10.36096/ijbes.v8i4.12980 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEThompho Tshivhase
International Journal of Business Ecosystem & Strategy · 2026
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Extortion through protection fees has become a major challenge to small businesses in rural towns of the Eastern Cape, South Africa. This study examines how extortion operates as a form of localised criminal governance and its socio-economic effects on small business owners. The researcher adopted a qualitative approach, conducting semi-structured interviews with 12 small business owners and 4 key informants, including local government officials and community leaders, in 3 rural towns in the Eastern Cape. Thematic analysis showed that the issue of extortion arises from systematic demands for protection fees and the creation of parallel governance structures that undermine state authority, leading to significant socio-economic consequences, such as business closures, decreased investment, job losses, and psychological distress. The findings also suggest that perpetrators target vulnerabilities, including the absence of the state, economic disparities, to establish territorial power, and withdraw resources from both sectors, the informal and formal economy. The study concludes by emphasising that extortion is not only criminal opportunism but also reflects institutional failures in governance that affect the success of economic development, state legitimacy, and social cohesion in rural areas. Strategies to improve must focus on both law enforcement limitations and the underlying socio-economic challenges that enhance criminal behaviours. This study contributes to the advancement of Sustainable Development Goals (SDGs), particularly SDG 8 (Decent Work and Economic Growth) by highlighting threats to small business sustainability, SDG 16 (Peace, Justice and Strong Institutions) through its focus on criminal governance and weakened state authority, and SDG 1 (No Poverty) by demonstrating how extortion exacerbates economic vulnerability in rural communities. Key Terms: Extortion; Protection fees; Criminal governance; Rural crime; Small businesses; Eastern Cape; Informal economy, Local governance
DOI 10.36096/ijbes.v8i4.12580 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEThompho Tshivhase · Liyema Tutu
International Journal of Business Ecosystem & Strategy · 2026
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E-hailing services have become an integral part of student mobility in South African cities, offering convenience and flexibility within transport systems that are often fragmented and unreliable. However, for female university students, the use of these services extends beyond issues of accessibility and cost, intersecting with persistent concerns about personal safety, vulnerability and exposure to gender-based violence. This study examines female students' perceptions of safety and risk when using e-hailing services within an urban university context in the Eastern Cape province. Adopting a qualitative research design grounded in an interpretivist paradigm, the study draws on in-depth, semi-structured interviews with female students who regularly use e-hailing platforms for academic, social, and personal travel. The findings reveal that while e-hailing services are often perceived as safer alternatives to walking or traditional public transport, they simultaneously generate new forms of anxiety linked to driver behaviour, route deviations, inadequate platform accountability and broader societal violence against women. Participants described engaging in continuous risk assessment and adopting self-protective strategies such as monitoring routes, restricting travel times, and relying on peer-based safety networks to navigate perceived threats. The study further highlights the limitations of existing platform safety features, which are frequently experienced as symbolic rather than substantively protective. These findings underscore the need for a more coordinated response involving e-hailing companies, universities, and policymakers to strengthen passenger safety beyond individual vigilance. The study contributes to SDG 5 (Gender Equality) by highlighting the structural and social conditions that limit women’s ability to move freely and safely in public and semi-private spaces. It further aligns with SDG 11 (Sustainable Cities and Communities), specifically the goal of ensuring safe, inclusive, and accessible transport systems for all, with particular attention to the needs of women and vulnerable populations. Furthermore, by centring female students lived experiences, this study contributes to ongoing debates on gendered mobility, digital transport governance, and safety within higher education environments in the Global South.
DOI 10.36096/ijbes.v8i4.12560 Crossref citations0 OpenAlex citations
JOURNAL ARTICLEXolisile G. Ngumbela · Sithenkosi Lungisa
International Journal of Business Ecosystem & Strategy · 2026
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Good governance is a critical component of efficient public service delivery, and its principles are vital for ensuring transparency, accountability, and sustainability within municipal structures. The King III Report on Governance provides a framework for sound governance practices in both public and private sectors in South Africa. This study examines the perceptions of corporate services within Buffalo City Metropolitan Municipality regarding their compliance with the King III principles of good governance. The research adopts a qualitative approach, employing interviews and document analysis to explore the understanding, implementation, and challenges of adhering to King III principles within the corporate service divisions of the municipality. Key areas of focus include ethical leadership, stakeholder engagement, risk management, and integrated reporting. Findings suggest a mixed perception of compliance levels among corporate service personnel. While there is a general awareness of the King III principles, implementation is hindered by systemic challenges such as limited resources, insufficient training, and inconsistent monitoring mechanisms. Moreover, the study highlights a gap between policy frameworks and practical application, as well as the impact of political influences on governance processes. Despite these challenges, the study identifies positive strides made by the municipality in areas such as stakeholder consultation and ethical leadership initiatives. It recommends targeted training programs, improved resource allocation, and the establishment of independent governance monitoring committees to enhance compliance with King III principles. This research contributes to the broader discourse on governance in local government and underscores the need for a strategic and holistic approach to embedding good governance principles within municipal operations. The findings are relevant to policymakers, municipal administrators, and governance practitioners seeking to foster a culture of accountability and transparency in local government structures.
DOI 10.36096/ijbes.v8i1.9930 Crossref citations0 OpenAlex citations