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INDEXED PUBLICATIONS3
CROSSREF CITATIONS6
CROSSREF · CITED PUBLICATIONS100.0%
CROSSREF · MEAN CITATIONS2.0

Crossref citation coverage: 3 / 3 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

3 publications

JOURNAL ARTICLE

Patient satisfaction mediates the influence of trust, service quality and hospital sharia compliance on patient loyalty in Sharia hospitals in Riau province from an Islamic perspective

Eny Wahyuningsih · Tatik Mariyanti · Zulhelmy M. Hatta

International Journal of Research in Business and Social Science · 2023

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This study seeks to assess patient satisfaction by examining the impact of trust, service quality, and hospital Sharia compliance on patient loyalty at Sharia hospitals in Pekanbaru City, Riau Province. The study takes an Islamic perspective and aims to enhance competitiveness by focusing on the development of high-quality and dependable services. The research uses structural equation modeling, a statistical methodology that combines quantitative data and qualitative causal assumptions to assess and estimate causal links. The study employed a questionnaire to gather primary data from 342 respondents, including patients. The research findings are as follows: (1) Trust has a positive and significant impact on patient loyalty. (2) Service quality does not have a significant impact on patient loyalty. (3) Sharia compliance has a positive and significant impact on patient loyalty. (4) Trust has a positive and significant impact on patient satisfaction. (5) Service quality has a positive and significant impact on satisfaction. (6) Sharia compliance has a positive and significant impact on satisfaction. (7) Satisfaction positively and significantly mediates the effect of trust on loyalty. (8) Satisfaction positively and significantly mediates the influence of service quality on patient loyalty. (9) Satisfaction positively and significantly mediates the influence of Sharia compliance on loyalty. (10) Satisfaction has a positive and significant influence on loyalty.

DOI 10.20525/ijrbs.v12i9.29883 Crossref citations8 OpenAlex citations
JOURNAL ARTICLE

The influence of internal control, religiosity and organizational commitment on Amil's performance with accountability as an intervening variable in the zakat management organization (ZMO) in Riau province

Yusrawati · Tatik Mariyanti · Zulhelmy M. Hatta

International Journal of Research in Business and Social Science · 2023

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This research aims to analyze the influence of internal control, religiosity and organizational commitment on the performance of amil zakat with accountability as an intervening variable in the Zakat Management Organization in Riau Province. This research is quantitative, so the model used is Structural Equation Modeling - Partial Least Square. The number of samples analyzed in this research was 136 zakat amil, administrators and implementers at Zakat Management Organizations in Riau Province. The results of this research indicate that there is no direct influence between internal control and Amil Zakat's performance. Still, through the accountability variable, internal control has a positive and significant effect on Amil Zakat's performance. Organizational commitment has a direct effect on Amil's performance but does not have a direct effect on accountability. The accountability variable mediates the relationship between organizational commitment and zakat amil performance. Meanwhile, religiosity has no effect on Amil's performance but has a positive and significant effect on the accountability variable. The accountability variable has a direct effect on Amil Zakat's performance variable. The theoretical implication is that internal control, religiosity and organizational commitment should be used as theories and indicators in improving Islamic performance through Islamic accountability which is a concept as well as a process of accountability for every human being before Allah SWT. The managerial implication of this research is to pay attention to indicators that influence the performance of Amil Zakat which can be seen from the accountability process carried out by Amil such as internal control, religiosity and organizational commitment. Every Zakat Management Organization is expected to have a zakat amil who has competence in the fields of management and accounting to improve the performance of Amil Zakat l and increase the trust of Muzakki and the community.

DOI 10.20525/ijrbs.v12i9.30062 Crossref citations3 OpenAlex citations
JOURNAL ARTICLE

Family environment and religiosity on anti-corruption behaviour through Islamic education at SMKN 2 Garut

Reika Andina Rahmanisa · Ivon Aulia Septin · Yayan Heryana

International Journal of Research in Business and Social Science · 2023

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This study aims to determine the effect of family environment, religiosity, and Islamic religious education on anti-corruption behavior at SMKN 2 Garut. This study uses a quantitative approach. The subjects of this study were 105 students who were selected by accidental sampling technique. The quantitative research method uses non-probability sampling, and a sample of 105 respondents is obtained. The analytical tool used is path analysis, and the hypothesis uses a significance test using the PLS-SEM analysis tool. Family environment, religiosity, and Islamic religious education can influence anti-corruption behavior by 41.2%. This study found that family environment and religiosity can directly influence anti-corruption behavior for students at SMKN 2 Garut. Family environment and religiosity can also indirectly affect the anti-corruption behavior of students at SMKN 2 Garut through Islamic religious education. Efforts to eradicate corruption are not an easy task. Efforts to eradicate corruption certainly cannot be the responsibility of law enforcement and the government but also the shared responsibility of all state components. Therefore, efforts to eradicate corruption must involve all relevant stakeholders in the family environment where the first learning occurs in a student's life.

DOI 10.20525/ijrbs.v12i1.23211 Crossref citations1 OpenAlex citations