CiteNScope — Scholarly Index & Analytics
Discover RESEARCH INTELLIGENCE
CiteNScope discovery

Explore publications.

Search the participating collection. Refine by journal, year or data source.

Browse journals · Browse publishers

INDEXED PUBLICATIONS1
CROSSREF CITATIONS6
CROSSREF · CITED PUBLICATIONS100.0%
CROSSREF · MEAN CITATIONS6.0

Crossref citation coverage: 1 / 1 publications (100.0%). Latest observation: 21 Oct 2026, 07:22 UTC. Means and percentages use records with known counts.

Research collection

1 publications

JOURNAL ARTICLE

Consumer perceptions of real-time marketing used in campaigns for retail businesses

Safura M. Kallier Tar · Johannes A Wiid

International Journal of Research in Business and Social Science · 2021

Read abstract

This research empirically investigates consumers’ perception of real-time marketing as a marketing tool that is increasingly being used by businesses. Based on the review of literature, the paper aims to delve into real-time marketing and explore the elements of real-time marketing that influence consumers' perception of RTM campaigns. This study adopted a quantitative methodology. A total of 201 consumers completed an online survey in Gauteng, South Africa. To identify underlying factors that influence the consumer's perception of various real-time marketing campaigns, exploratory factor analysis was conducted. Descriptive statistic was used to provide a further summary of the basic characteristics of the sample. The research findings indicate that consumers value real-time marketing communication campaigns that offer value. Consumers' perception of value includes any real-time marketing campaign that offers some financial gain in the form of immediate and personalized discounts. This research provides retailers with a greater understanding of what consumers perceive as valuable and what they regard as clutter when it comes to real-time marketing campaigns

DOI 10.20525/ijrbs.v10i2.10756 Crossref citations7 OpenAlex citations